SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

4.5 Rating 12,541 Reviews

88 %

of reviewers recommend SEEDSMAN

4.5

Based on 12,541 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Alexander Luft

6123

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Well the delivery and everything went fine I planted the siege by put them in a paper towel and wet paper towel and sprouted them or tried to sprout them two of them sprouted and I planted them and only one of them sprouted”

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Posted 1 year ago

“Aloha, My first experience ordering seeds from Seedsman has it’s ups and downs.. I ordered a 5-pack of Feminised White Widow from Greenhouse Seed Co. after receiving and opening the package with excitement I was bummed out to see that I did not receive any of the seeds I purchased only 2 packs of freebie seeds which I was still somewhat excited to get and of that 6 seeds 5 sprouted so that’s a beautiful thing. After emailing support on your website the company has emailed me back which was nice and I’m still currently waiting for your staff to get back to me so we can resolve this issue. Thanks once again, I hope to hear from your staff soon 🤙🏾”

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Posted 1 year ago

Thanks so much for your fair review. We appreciate it. We are working on some warehouse improvements that introduce bar code scanners and will help eliminate issues like this. They are few and far between but we are always on a path of improvement. the job is never done. Best Seedsman

Posted 1 year ago

“Ordering was easy as usual delivered fast, but 3 of the seeds grew way differently from the other 2. Never topped out somewhat morphed. Other 2 good.”

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Posted 1 year ago

“Still waiting for my seeds to be shipped out but so far so good”

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Posted 1 year ago

Thank you for your review. We appreciate it and have asked our customer service team to reach out to you to track your order. If you don't hear from them please chase them. best Seedsman

Posted 1 year ago

“Only 50% of seeds sprouted”

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Posted 1 year ago

Hi Michelle have you spoken with our customer service team? Please do make contact if you haven't already.

Posted 1 year ago

“Finally got a couple of germinations. Thanks”

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Posted 1 year ago

Great to hear, David!

Posted 1 year ago

“From the time of ordering to my doorstep took over a week. In these days that is not acceptable. Two out of three seeds popped. And Insurance and delivery fees on top of the seed. Price is unacceptable. I order from other companies thought I’d give you guys a try.”

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Posted 1 year ago

Thanks very much for your review. We have massively sped up the order processing time so 95% of orders go out within 24 hours. The delivery time is then up to USPS or UPS which we struggle to control. We are currently in the process of reviewing the delivery insurance as this is a slight remnant of the past. But we are confident that our seed prices are some of the most competitive out there - and many of our clients comment on our fair prices. Best Regards Seedsman

Posted 1 year ago

“Had a trouble with a seed I ordered but was just given a coupon code for my next “future order”.”

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Posted 1 year ago

“Didn't germinate waiting for a replacement, but they responded quickly, now just waiting on the Mail Man..”

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Posted 1 year ago

“I only buy from seed man now because of a employee they got named Ruth she reconfirmed my trust in this company and as far as the quality it's okay some strands are better than others but they germination is not as good as I thought so I got problems I'm not going to call up to every seed so that doesn't germinate but I got some seeds now that won't even germinate which wedding they won't even germinate so one seed but then I got others that won't germinate but I'm not going to call up on every every seed”

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Posted 1 year ago

Thanks so much for your review. We love Ruth also - she is an important member of our customer service team who has been working for us for 16 years. We do test all the batches of seeds that we sell and only release seeds that test over 95% germination. If you are getting below that we suggest you follow our guides on germination, and at this time of year be sure the temperature is well controlled. Best Seedsman

Posted 1 year ago

“I've spent a lot of money with them, they are reliable when it comes to shipping but here lately they've been charging double what the product is listed for, if it wasn't for that I'd give them a strong five stars.”

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Posted 1 year ago

Thank you so much for your review. We really appreciate it. We now move all the seeds we import into the US with plant health/phytosanitary certification and customs agents which has a significant cost to it, we therefore have higher prices in the US to pass on that cost. We are still well below many other seedbanks who push all their clients to buy ten seeds and who do not come with the same level of authenticity. We also have lots of promos on, and give away a huge amount of free seeds. We do try to keep price rises to an absolute minimum. Regards Seedsman

Posted 1 year ago

“Germinated 4 seeds. Took longer than expected. 2 of the four seem to be going pretty good as seedlings. The other 2 were much slower and one is now a seedling and the other isn’t going to make it. So looks like 3 out of 4 not bad”

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Posted 1 year ago

Thanks for your review. We test all batches of seeds before we sell them and only sell batches that test 95% or above. That said these are live products and customer competencies vary. If you've had issues and do not believe they are to do with you speak with our team. Best Seedsman

Posted 1 year ago

“Order and delivery was good. After planting and growing 3 different strains. Kongs Krush, super Lemon Haze and strawberry Cheesecake. I would say my KK and SLH was not great but the strawberry cheesecake although low yields the strain was excellent to smoke , taste great and has a very good high. The other 2 could have been because of too much heat not 100% sure but it was summer in the south. One of the SLH plants did not make it and 2 of 3 the strawberries cheesecake was small seeds and the plants were smaller than the big seed but over all it turned out good”

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Posted 1 year ago

“I was very excited to see germination go so quickly and in dirt looking good then dried up in moist dirt.”

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Posted 1 year ago

Thank you for leaving this review. I am afraid from what you are saying the issues you had were due to something environmental not the seeds. If you really feel like otherwise please let our customer service team know.

Posted 1 year ago

“As a company I love seedsman. My 3 star review reflects the experience shopping on mobile. Their website is extremely badly coded and does not handle being used on a mobile device at all. It took me nearly 2 hours to check out because the website would crash or zero out my cart every single time. After a significant amount of attempts I was able to complete my order. Despite the issues with the website the order went through and I received my purchase extremely quickly. The last time I purchased it took several weeks, this time it only took a few days. They seem to really have optimized thier supply chain and shipping. My sole criticism of the shop currently doesn’t reflect completely on them. I am medical patient that needs high CBD strains and while I enjoy high THC strains I can’t consume it all the time. Their current inventory of high CBD strains from popular breeders is extremely low. I would request that they remove products or make an option to filter out sold out product. It was difficult to find and sift through product listings only to find most of them sold out. There was only a 2-3 high CBD strains in stock despite tons being listed.”

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Posted 1 year ago

Thank you so much for this review. This is exactly why we ask for review. Your suggestions and comments are super helpful. Firstly i would like to say we were aware of the glitch on mobile for some time and this has now been sorted. We are just about to change the search functionality on the site which will make it much easier to search for any variety by cannabinoid. where it grows. genetics and a multitude of other attributes. We are also going to change the whole menu which i believe will give you what you need. But i am going to reach out to see if we can show you personally as i would welcome your advice. We should have many more that 2-3 CBD strains in stock. Thanks again - personal mission to get you up to 5 stars. Best Seedsman

Posted 1 year ago

“None of the 3 mimosas seeds germinated👎🏾 But 3 Jealous Mary auto were a success!!!!”

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Posted 1 year ago

Thank you for taking the time to review us. If you feel the issues with the 3 mimosas was on our end then please let our customer service team know.

Posted 1 year ago

“I haven’t received my order #Ssisa-00124255.”

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Posted 1 year ago

I am forwarding this to our customer service team who will get quickly on to this and sort it for you. Apologies for any issue. I would think a problem with USPS.

Posted 1 year ago

“I got my seeds in timely fashion, but was very confused with the Barney Farms / Seedsman websites. When I first looked at Barney Farms for my order, I was offered 3 extra seeds, but when I went to place the order I got switched over the Seedsman website and that offer disappeared????????? I sent an email explaining this to Seedsman Customer Service, but my plea fell on deaf ears.”

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Posted 1 year ago

Thanks so much for your review - we really appreciate it. We do run both the Seedsman USA and Barneys Farm USA stores but we do NOT pass traffic between them. They are two different entities so i am afraid that must have been something on your end. If you want Barneys offers you need to buy on their site. Regards Seedsman

Posted 1 year ago

“Site is quirky. Twice I would fill my cart and go to checkout only to find my selections changed. The third time I just took what I had in the cart. Intended to buy more but my selections just kept getting kicked out of the cart. Product is quality but shopping experience is challenging”

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Posted 1 year ago

Thanks so much for your review. Its a really helpful one. I have emailed you directly to discuss the technical glitches. I'd be really grateful if you can get back to me. Thanks Seedsman

Posted 1 year ago

“Received everything, but only had one good seed”

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Posted 1 year ago

SEEDSMAN is rated 4.5 based on 12,541 reviews