SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

4.5 Rating 13,973 Reviews

88 %

of reviewers recommend SEEDSMAN

4.5

Based on 13,973 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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SEEDSMAN 5 star review on 20th September 2025

Jordan Kohnen

SEEDSMAN 5 star review on 19th September 2025

Justin Hanson

Glenn Meade

SEEDSMAN 5 star review on 18th September 2025

Christopher Rognstad

6463

Anonymous

Anonymous // 01/01/2019

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“Didn’t get any free seeds, other seed banks give free seeds with every order”

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Posted 1 year ago

“First and foremost, let me say that I never have a problem with any of the products that I have bought from Seedsman.com. However, there are some issues with your shipping methods. No tracking number or confirmation Of where this pack is was. It just showed up two and a half weeks later. As far as my account information on your website was concerned the order had been processed, comma which is about as accurate as all the other order information on my account some saying that the orders are still being processed. When trying to contact customer service or support. Your only option is an email, that you don't respond to for several days, as much as I enjoy your products. I do not enjoy buying from you.”

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Posted 1 year ago

Thanks so much for this review. We really appreciate it. We had been very up to speed with customer service and were replying same day. We then had a few issues which caused a backlog and we weren't able to get more help as quick as we needed. We will review this in January and make sure we have the issue sorted for 2024. Our apologies for the drop in service - things will improve we can assure you. Best Seedsman

Posted 1 year ago

“I ordered 2 five packs of two different strains when I went to cash out I wasn't offered any free packs of anything... Even tho its choose ur own free 1,5,10,pack of mix n match i couldn't..”

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Posted 1 year ago

Thanks for your review. The promotion is when you buy three packets of a certain packet size that you get the bonus seeds. We thought we had explained it well on the site but will review the wording to ensure others dont get mistaken. Thanks and best wishes for 2024. Seedsman

Posted 1 year ago

“I like the seeds and the fast shipping. But when I order the system wouldn't update and I got less seeds than i anticipated. Other than that is cool.”

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Posted 1 year ago

Thanks for your review. Yes we have sped up our shipping hugely among a myriad of other improvements. If you didn't get all the seeds you were expecting - can you please get in touch with our customer service team so they can correct it. Thanks Seedsman

Posted 1 year ago

“The shipping was ridiculously slow with USPS. I think my order arrived in ten days, but worse than that, the three promotional OG KUSH seeds were duds, not one germinated. I hope the other $100.00 worth is not the same quality. MM”

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Posted 1 year ago

Thanks so much for taking the time to leave this feedback. We are sorry to hear that shipping was slow. There is little we can do when we have given goods to USPS but we do review service providers and may soon also offer UPS delivery. Otherwise We have made a lot of improvements in 2023 - which we can see our customers are loving. Quicker order processing and, a wider, more diverse catalogue fulfilling our our mission to have the most exciting catalogue together with the best shopping experience ensuring our customers do not need to shop anywhere else. Its a work in progress and we love it. Please come back and shop again in 2024. Thanks again Seedsman

Posted 1 year ago

“I did get my order but way too long without any communication. Did not get notification that they were shipped. Took almost 3 wks to get the order. This was my first time using Seedsman and will try again but it was a long process. I use another site/co regularly and get notified when shipped (usually within 3days) and normally receive in just over a week without paying extra for a faster delivery. Again- I will use the site again, maybe a one off or just the time of year.”

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Posted 1 year ago

Thanks so much for your review. We really appreciate it. Your comments on shipping are completely fair - we had made some big improvements in this respect but they fell over slightly when we had two key employees go off sick over the Black Friday promotion. We will review and put in place steps that prevent those delays and lack of communication from happening. Otherwise in general we have made a lot of improvements in 2023 - which we can see our customers are loving. Quicker order processing and delivery times generally plus, a wider, more diverse catalogue helping progress on our mission to have the most exciting catalogue together with the best shopping experience ensuring our customers do not need to shop anywhere else. Its a work in progress and we love it. Please come back and shop again in 2024. Best Seedsman

Posted 1 year ago

“The description of the product was good and the bargain was great! My problem came when you notified me via email that my order had indeed shipped and was to be expected in my mail a week early. I understand the huge order volume caused by the discount and hope that you learned from this.”

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Posted 1 year ago

Yes we did and we will do better. Thanks for your understanding and review. Best Seedsman

Posted 1 year ago

“Waiting on yall to contact me back about my recent order”

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Posted 1 year ago

Thanks i have chased this with our customer service team and someone will reach out shortly. Best Seedsman

Posted 1 year ago

“Submitted my order on black Friday was supposed to get two for one on my orders only received one witches wedding Pack and one number 18 pack after placing an order I never received a tracking number I was in the dark when it was supposed to come in”

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Posted 1 year ago

Thanks so much for your review. Sorry to hear that you didn't receive a tracking number. You should have. We will look at why this happened and rectify. Best Regards Seedsman

Posted 1 year ago

“About 50% success …”

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Posted 1 year ago

“Waited a long time for delivery,it was promised twice on two different days but still didn't receive.eventually i did receive it.Item well packaged and clearly labelled.”

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Posted 1 year ago

Thank you for your review. Sorry to hear you had issues with delivery this is not normal with us but we are in the hands of USPS. Please see our other reviews for evidence of how quickly we normally ship. Best Seedsman

Posted 1 year ago

“Good quality seeds, but the tracking wasn't working for my recent order wich made me quite nervous but I got a message from my post service today that my package 📦 have arrived so everything is good, thank you.”

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Posted 1 year ago

Thanks so much for your review. We really appreciate it. Our apologies for the tracking but that is a little out of our hands when we have passed orders to USPS. That said if there are issues our customer service team are always ready to help. Please come back and shop again soon. Seasons Greetings! Seedsman

Posted 1 year ago

“My seeds came kind of late I had to get in contact with USPS it came tree days after the expected time I ordered more for Black Friday sales but I haven't received a tracking number yet”

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Posted 1 year ago

Thanks so much for your review. We really appreciate it. If your black friday order hasn't been sent yet i will get customer services to get in touch with you. Please come back and shop again soon. Seasons Greetings! Seedsman

Posted 1 year ago

“Well the delivery and everything went fine I planted the siege by put them in a paper towel and wet paper towel and sprouted them or tried to sprout them two of them sprouted and I planted them and only one of them sprouted”

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Posted 1 year ago

“Aloha, My first experience ordering seeds from Seedsman has it’s ups and downs.. I ordered a 5-pack of Feminised White Widow from Greenhouse Seed Co. after receiving and opening the package with excitement I was bummed out to see that I did not receive any of the seeds I purchased only 2 packs of freebie seeds which I was still somewhat excited to get and of that 6 seeds 5 sprouted so that’s a beautiful thing. After emailing support on your website the company has emailed me back which was nice and I’m still currently waiting for your staff to get back to me so we can resolve this issue. Thanks once again, I hope to hear from your staff soon 🤙🏾”

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Posted 1 year ago

Thanks so much for your fair review. We appreciate it. We are working on some warehouse improvements that introduce bar code scanners and will help eliminate issues like this. They are few and far between but we are always on a path of improvement. the job is never done. Best Seedsman

Posted 1 year ago

“Ordering was easy as usual delivered fast, but 3 of the seeds grew way differently from the other 2. Never topped out somewhat morphed. Other 2 good.”

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Posted 1 year ago

“Still waiting for my seeds to be shipped out but so far so good”

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Posted 1 year ago

Thank you for your review. We appreciate it and have asked our customer service team to reach out to you to track your order. If you don't hear from them please chase them. best Seedsman

Posted 1 year ago

“Only 50% of seeds sprouted”

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Posted 1 year ago

Hi Michelle have you spoken with our customer service team? Please do make contact if you haven't already.

Posted 1 year ago

“Finally got a couple of germinations. Thanks”

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Posted 1 year ago

Great to hear, David!

Posted 1 year ago

“From the time of ordering to my doorstep took over a week. In these days that is not acceptable. Two out of three seeds popped. And Insurance and delivery fees on top of the seed. Price is unacceptable. I order from other companies thought I’d give you guys a try.”

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Posted 1 year ago

Thanks very much for your review. We have massively sped up the order processing time so 95% of orders go out within 24 hours. The delivery time is then up to USPS or UPS which we struggle to control. We are currently in the process of reviewing the delivery insurance as this is a slight remnant of the past. But we are confident that our seed prices are some of the most competitive out there - and many of our clients comment on our fair prices. Best Regards Seedsman

Posted 1 year ago

SEEDSMAN is rated 4.5 based on 13,973 reviews