SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

4.5 Rating 12,588 Reviews

88 %

of reviewers recommend SEEDSMAN

4.5

Based on 12,588 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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John ONeil

Anonymous

Dustin Birch

6137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Planted 2 Gorilla Cookies a week ago. 1 soaked in water 12 hrs and 1 direct in miracle grow seed starter. No sign of the girls yet. I'm waiting patiently.........well anyway just waiting.”

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Posted 1 year ago

“I'm a new customer, actually I have been waiting for my seeds for over 3 weeks, but I do understand you have been moving to USA, but you have been very nice, thank you BOB”

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Posted 1 year ago

“Still waiting for order to be complete order 3 weeks ago with no updates🤷‍♂️”

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Posted 1 year ago

“Shopping was a breeze and shipping was fast. HOWEVER, one variety I selected, OG Kush auto, came in thoroughly overengineered packaging that made it nearly impossible to extract the single seed located within a hard plastic bubble. When I finally used a utility knife tocut through the plastic to liberate the seed, POP-- she gone. ;-(. Why not just package the seed(s) in the same flip-cap tubes as used for the 5-pack of rando autos I also purchased? I'm sincerely bummed, I was SO looking fwd to growing that one.”

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Posted 1 year ago

“Long delivery time and was promised free gifts but when you go to checkout they dossappear”

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Posted 1 year ago

“Well,love the seeds and promptly shipping. However, no response to my questions from customer service. Secondly I was unable to opt out of insurance offer, and thirdly I feel short of 5 free seeds by $7.00 with no recourse to edit order, clumsy website putting it generously. Sorry, 3 stars this time. Thanks Ken”

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Posted 1 year ago

“Did receive and shipping info also never had this much germination issues with seeds. On other had customer service was on point and quick to try and make right. Will try ordering again for sure”

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Posted 1 year ago

“I ordered some seeds and they showed up in a broken vile with the seeds broken and floating around in the envelope. I emailed them and have been waiting for over a week for a reply. Update: It's been 15 days since my first email, and the seeds fianlly came in. These ones came in better shape. The last week I've gotten 3 separate automatic emails from them asking if they could close out my ticket. I kept responding that I hadn't received the seeds and the emails kept coming. How do they expect you to close it out if the issue hasn't been resolved yet.”

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Posted 1 year ago

Hello James, Thank you for reaching out and sorry to hear of the damaged delivery. This was more than likely due to the mail carrier service, but we are happy to help! I have emailed you a ticket reply to your open Support ticket and look forward to your reply. Kindly,

Posted 1 year ago

“I received my mix pack and have just recently planted my seeds. I must say, that they came ahead of the scheduled date. I will give an update on progress. I will be using seedsman again.”

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Posted 1 year ago

“Prompt delivery”

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Posted 1 year ago

Thanks for taking the time to leave a review, Todd. We appreciate your feedback on our quick delivery! We hope you were happy with your order and wish you the best! Thanks again, Todd.

Posted 1 year ago

“Let me say your products are top of the line, with that said I placed an order in May of 2023 and was informed after paying in May, 2 weeks later that you were out of stock on my selection so I settled for something I didn't really want, but wanted to be done with this transaction. And let me point out I have a short growing season and lost at least 3 weeks off mine do to this oversight. All and all I like you folks and your service but someone sure dropped the ball on this one. Happy Growing”

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Posted 1 year ago

Thanks for the honest feedback, Mike. We really appreciate the kind words and are thrilled that you think our products are top-of-the-line. Despite this, we truly apologise for any inconvenience this delay may have caused you - this is not what we want to hear from our customers. If you are ever in need of any support or have any questions, please don't hesitate to reach out - we are here to help. Thanks again.

Posted 1 year ago

“Everything good except no freebies”

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Posted 1 year ago

Thank you for your wonderful feedback, Rene! We are thrilled that you had a smooth shopping experience - that's great news! We are sorry to hear that you didn't manage to get any freebies, if you have any issues with future orders then please feel free to reach out - we are here to help. Thanks again!

Posted 1 year ago

“I like your selection of seeds, but the ordering process and the communication was lacking. When I received my order I inspected the seeds I purchased and found that there were some less then ideal seeds in my order. There are few seeds that are almost completely white. Not Good! I ordered from seedman because a few fellow growers kept telling me how good your genetics were,but I'm not sure if that is what I got?”

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Posted 1 year ago

Thanks for your honest feedback, Matt. We are sorry to hear that your order did not live up to expectations and that you had some bad seeds. We have sent you a private message and hope we can get these replaced for you ASAP. Apologies again.

Posted 1 year ago

“We’ll packaged Arrived on time Trusted source Not all took”

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Posted 1 year ago

Thank you so much for your feedback! We really appreciate your positive remarks and are delighted to hear that our products have been so successful for you so far. We always strive to provide an amazing customer experience. We offer top quality and carefully sourced cannabis seeds so that our customers know they're getting the highest quality product available. We also have an experienced customer care team and are always on hand to offer timely assistance to any customer should they ever require it. We understand the importance of listening to customer feedback and will make sure to continue to do our utmost to provide great products and excellent service. Thank you for your kind words - we look forward to hearing from you again soon. If there's anything else that we can do to help, please let us know.

Posted 1 year ago

“I received 8 seeds. Only 4 are growing. the 3 free seeds did not germinate. They remaining 4 plants seem to be fine.”

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Posted 1 year ago

Thanks for the feedback, Steven. We are sorry to hear that you had some issues with germination - that must have been frustrating. Please feel free to fill out a germination form on our website - we would be happy to have these replaced for you. Any issues, please don't hesitate to reach out to us at support@seedman.com - we are here to help. We look forward to hearing from you! Regards, Seedsman Team

Posted 1 year ago

“10+ seeds arrived. fast ship. cost 45.00. 75% germination and growing slow. seedlings need supported to stay upright . not real happy. we will see if they stay healthy and growing. st.louis, mo.”

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Posted 1 year ago

Thanks for the feedback, Phillip. Although we are glad to hear that you had satisfactory germination, we are sorry to hear that the plants are growing slowly and not performing to your expectation. Please do keep us posted on their progress and feel free to reach out at support@seedman.com if the plants don't make any significant progress - we would be happy to help. Many thanks, Seedsman Team.

Posted 1 year ago

“I experienced many web site related issues. Mainly I’d place items in my cart and before I could conclude the purchase it would say that I didn’t have items in my cart. It did this many times over a several day span. It finally completed the transaction and sent a confirmation. As far as product, great selection as usual. Now waiting to get my “novelty” seeds into their pots!”

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Posted 1 year ago

Thanks for the feedback, John. We are sorry to hear that you had some issues when adding items to your cart on the website. We appreciate the feedback and will take a closer look at making this a more streamlined process. However, we are thrilled to hear that you are happy with our great selection of top-quality seeds - that's great to hear! We hope we can continue to provide you with all your future seed needs! Thanks again, John.

Posted 1 year ago

“The customer service was good but the seeds are a different story. Thus far I tried to start 8 seeds but only 2 have bloomed out of the seed process. Very disappointed.”

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Posted 1 year ago

Thanks for the honest feedback, Henry. We are sorry to hear that only two out of eight seeds managed to get past the seed stage - that must have been frustrating. If you could kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to look at getting these replaced for you. We look forward to hearing from you. Regards, Seedsman Team

Posted 1 year ago

“Ordering / paying and delivery went really smooth. Lot's of information is helpful. My order of 3 Euphoria CBD seeds from Royal Queen Seeds is a little problematic with only 1 of the 3 seeds germinatinating, btw I am also having issues from Royal Queen Seeds direct and their Painkiller XL CBD 3 seedsalso not germinating.”

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Posted 1 year ago

Thanks for your honest feedback, Mark. We are sorry to hear that you have experienced some germination issues with some of Royal Queen Seeds' genetics. If you would kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to take a closer look at this and potentially get these seeds replaced for you. We look forward to hearing back from you soon! Regards, Seedsman Team

Posted 1 year ago

“Did not recieve the seeds I ordered. Did not know how to get in touch with you. Getting ready to order Cinderella jack.”

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Posted 1 year ago

Thanks for bringing this to our attention, Jerry. We have sent you a private message and hope we can get this resolved for you asap. We look forward to hearing back from you. Regards, Seedsman Team

Posted 1 year ago

SEEDSMAN is rated 4.5 based on 12,588 reviews