SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

4.5 Rating 12,582 Reviews

88 %

of reviewers recommend SEEDSMAN

4.5

Based on 12,582 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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John ONeil

Anonymous

Dustin Birch

6137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ordering,delivery were great. Not impressed with follow up, trying to get through to them on only 4 of the 8 seeds I received germinated. Issues trying to get any feedback using website, not sure if I would use again.”

Helpful Report

Posted 1 year ago

Thanks for the honest feedback, John. We are truly sorry that you struggled to get in contact with us regarding your germination issues. We have sent you a private message and hope we can get these seeds replaced for you asap. We look forward to hearing from you soon. Regards, Seedsman Team

Posted 1 year ago

“Idk what happened but this order took over a month got lost but finally received package took a month and 6 days compared to a week last time”

Helpful Report

Posted 1 year ago

Thanks for bringing this to our attention, Brandon. Although it is not always in our power to prevent things like this from happening, we apologise for any inconvenience this might have caused you. If you need any support in any way or have any questions, please don't hesitate to reach out - we are here to help. Many thanks, Seedsman Team

Posted 1 year ago

“None of my Purple Ghost Candy popped”

Helpful Report

Posted 1 year ago

Thanks for the honest feedback, Jason. We have sent you a private message and hope we can get these replaced for you ASAP. We look forward to hearing from you. Many thanks, Seedsman Team

Posted 1 year ago

“As for getting my order and all that,a very easy and efficient process. However, of the 5 seeds I have tried to start growing, None have made it. Only one came up out of the ground. All the others never even cracked the seed. I am trying my last Green Crack and Acapulco Gold seeds now. Hope they do better.”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Jim. We are sorry to hear that you had some issues when germinating your seeds - that must have been frustrating. We have sent you a PM and want to get these replaced for you ASAP. Thanks again for the honest review.

Posted 1 year ago

“Order arrived quickly and discretely, however none of the seeds sprouted.”

Helpful Report

Posted 1 year ago

Thank you for the honest feedback. We are so sorry to hear that none of the seeds sprouted - that's not the outcome we like to hear from our customers. We have sent you a PM and will get these replaced for you ASAP. Thanks.

Posted 1 year ago

“Have placed many orders with seedman and have always had great experiences. Placed an order for autos for the first time. Just planted the green crack autos and 2 of the 3 did not pop. Getting ready to try a couple of the others I received. Hopefully I have a better out come.”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback. We are so thrilled to hear that you have always had a positive experience with Seedsman, however, we are sorry to hear that you have had some issues with germination with your recent order. Keep us posted on how the others perform and if you have any questions please don't hesitate to reach out! Thanks again.

Posted 1 year ago

“Well, of the 6 or so free seeds I got, only 1 produced a plant and that plantnis struggling. Of the seeds I purchased, I germinated and planted 7 and got 3 plants from it.”

Helpful Report

Posted 1 year ago

Thanks for the feedback, William. We are sorry to hear that the free seeds did not perform as expected and that you only got 3 plants from your 7 seeds - that must have been frustrating. If you would kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to look at getting these replaced for you. Thanks again and we hope to hear from you soon.

Posted 1 year ago

“My order was incomplete didn’t receive a 5 pack of Bubba Cheesecake, also my 10 pack of Cali Critical Mass had 4 dud seeds. The other 30+ Feminized seeds I bought from them are good and appear to all be females.”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Timothy. We are sorry to hear that you had some issues with your order and germination - that must have been frustrating. If you feel we can be of any help, please don't hesitate to reach out to us at support@seedsman.com and we would be happy to have a closer look at this for you. Thanks again for your honest feedback and we hope to hear from you soon!

Posted 1 year ago

“My order arrived quickly but it didn't contain any of my freebie seeds. I tried to contact customer service but got an automated response. After a couple of messages and a couple of weeks, I finally got customer service to respond. Once I was in contact with the customer service rep the matter was quickly resolved and I received the seeds owed to me in a couple of days.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! Customer satisfaction is our number one priority, which is why we do our best to provide the best customer service possible. We apologise that you didn't receive your freebies in your order, but are happy to hear that we could get this resolved for you - we appreciate your patience! If you ever need any help, please do not hesitate to reach out to us.

Posted 1 year ago

“The ordering process and the payment has been a lot better. The past order is the only time Some seeds didn’t pop or were deformed when they did.”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Daniele. We are so glad to hear that you found the ordering and payment process to be smoother, however, we are sorry to hear that you had some germination issues with your last order. If you have any questions please don't hesitate to reach out - we are here to help. Thanks again for the feedback and we hope we can be of service to you again in the future!

Posted 1 year ago

“Many of my seeds did not sprout. I'm experienced grower and used the paper napkin to sprout the seeds.”

Helpful Report

Posted 1 year ago

Thanks for the feedback, Joseph. We are sorry to hear that you had some issues with germination - that must have been frustrating. If you would kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to look at getting these replaced for you. Thanks again for your feedback and we look forward to hearing from you soon!

Posted 1 year ago

“Dhdudhdhdjd dish dish iiis lakjeb dishes. Ksjsne Jenna e”

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Posted 1 year ago

“Maui Wowie was part of my initial order but ended up getting substituted for something else. I had wanted Northern Lights feminized seeds but was unable to order any. And none of the Blue Dream seeds sprouted. But the quality of everything else was excellent as always, and the shipping speed was amazing. I will remain a loyal customer since it was the first time my experience was less than perfect.”

Helpful Report

Posted 1 year ago

Thank you so much for your review, Christopher. We apologise for the mistake - that is certainly not what we want to hear. Although it is great to hear that you found everything else excellent, please don't hesitate to reach out to us at support@seedsman.com and we can have a closer look into this for you. Loyal customers like you are extremely important to us and we are very happy to help out whenever you need us. Thanks again for being a loyal customer and we look forward to hearing from you soon!

Posted 1 year ago

“Out of 15 seeds of 4 varieties I got 2 plants. Many of them were extremely difficult to germinate, and were absolutely TINY seeds. 13 of 15 seeds sprouted after germination and of those 11 died at various different times. Not sure that I would order from this company again...”

Helpful Report

Posted 1 year ago

“We had to plant all but 3 out of the many we purchased. We had to replant! (3 out of 8 were good the rest were replanted and are doing fine!”

Helpful Report

Posted 1 year ago

Hi Shannon! Thank you so much for your feedback! We really appreciate that you replanted and saved your plants - amazing work! We apologise that this had to be done in the first place but are so happy that they are now doing fine! If you ever need any help or have any questions, please don't hesitate to reach out - we are here to help. Thanks again, Shannon!

Posted 1 year ago

“The delivery and customer service is great but I haven’t had a great germination rate w these.”

Helpful Report

Posted 1 year ago

Thanks so much, Grace, for your feedback. We are sorry to hear that you have had issues with germination - that's not what we want to hear from our customers. If you have any questions or need our support at any time, please don't hesitate to reach out and we would be happy to help. Thanks again, Grace.

Posted 1 year ago

“All the seeds I buy 3 out of 5 germinate. Other then that it fast deliver”

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Posted 1 year ago

Thank you so much, Theodore, for your wonderful review! We apologise that you had some issues with germination but are happy to hear that 3 successfully popped! Please let us know if there is ever anything else you need – we are here to help. Thanks again!

Posted 1 year ago

“Order was delivered quickly but I wish all my seeds would pop I order anywhere else on my seeds Pop I ordered through seedsman they do not pop”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Greg! We're glad that you're pleased with your order however are sorry to hear that you ran into some germination issues. If you could kindly provide us with more details about what happened at support@seedsman.com, we would be happy to resolve this for you. Thanks again for the feedback!

Posted 1 year ago

“I'm torn because the seeds are good but the customer service is awful. Also delivery times and packaging were terrible. I messaged about a partial refund or anything and never got a response like all other tickets.”

Helpful Report

Posted 1 year ago

Hi Bradley, We are sorry to hear that you were not satisfied with your experience with us - that is certainly not what we want to hear from our customers. We are always here to help so please don't hesitate to reach out to us at support@seedsman.com and we would be happy to take a closer look at this for you. Thanks again.

Posted 1 year ago

“Never had a problem with seed germination from Seedsman before. Planted 6, no germination after 2 weeks. Planted 6 more, same. I will continue buying Seedsman because that's just the way it usually works out.”

Helpful Report

Posted 1 year ago

Thank you so much for your feedback, James. Although germination issues are common - we know it is still very frustrating when your beans don't pop! We are always here to ensure our customers have a positive experience with us, so if you could kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to replace these seeds for you. We really appreciate your review and are grateful for your support! Thanks again, James.

Posted 1 year ago

SEEDSMAN is rated 4.5 based on 12,582 reviews