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SEEDSMAN Reviews

4.5 Rating 13,973 Reviews
88 %
of reviewers recommend SEEDSMAN
4.5
Based on 13,973 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
I ordered some seeds and they showed up in a broken vile with the seeds broken and floating around in the envelope. I emailed them and have been waiting for over a week for a reply. Update: It's been 15 days since my first email, and the seeds fianlly came in. These ones came in better shape. The last week I've gotten 3 separate automatic emails from them asking if they could close out my ticket. I kept responding that I hadn't received the seeds and the emails kept coming. How do they expect you to close it out if the issue hasn't been resolved yet.
Helpful Report
Posted 2 years ago
Hello James, Thank you for reaching out and sorry to hear of the damaged delivery. This was more than likely due to the mail carrier service, but we are happy to help! I have emailed you a ticket reply to your open Support ticket and look forward to your reply. Kindly,
Posted 2 years ago
I received my mix pack and have just recently planted my seeds. I must say, that they came ahead of the scheduled date. I will give an update on progress. I will be using seedsman again.
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Posted 2 years ago
Prompt delivery
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Posted 2 years ago
Thanks for taking the time to leave a review, Todd. We appreciate your feedback on our quick delivery! We hope you were happy with your order and wish you the best! Thanks again, Todd.
Posted 2 years ago
Let me say your products are top of the line, with that said I placed an order in May of 2023 and was informed after paying in May, 2 weeks later that you were out of stock on my selection so I settled for something I didn't really want, but wanted to be done with this transaction. And let me point out I have a short growing season and lost at least 3 weeks off mine do to this oversight. All and all I like you folks and your service but someone sure dropped the ball on this one. Happy Growing
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Posted 2 years ago
Thanks for the honest feedback, Mike. We really appreciate the kind words and are thrilled that you think our products are top-of-the-line. Despite this, we truly apologise for any inconvenience this delay may have caused you - this is not what we want to hear from our customers. If you are ever in need of any support or have any questions, please don't hesitate to reach out - we are here to help. Thanks again.
Posted 2 years ago
Everything good except no freebies
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Posted 2 years ago
Thank you for your wonderful feedback, Rene! We are thrilled that you had a smooth shopping experience - that's great news! We are sorry to hear that you didn't manage to get any freebies, if you have any issues with future orders then please feel free to reach out - we are here to help. Thanks again!
Posted 2 years ago
I like your selection of seeds, but the ordering process and the communication was lacking. When I received my order I inspected the seeds I purchased and found that there were some less then ideal seeds in my order. There are few seeds that are almost completely white. Not Good! I ordered from seedman because a few fellow growers kept telling me how good your genetics were,but I'm not sure if that is what I got?
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Posted 2 years ago
Thanks for your honest feedback, Matt. We are sorry to hear that your order did not live up to expectations and that you had some bad seeds. We have sent you a private message and hope we can get these replaced for you ASAP. Apologies again.
Posted 2 years ago
We’ll packaged Arrived on time Trusted source Not all took
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Posted 2 years ago
Thank you so much for your feedback! We really appreciate your positive remarks and are delighted to hear that our products have been so successful for you so far. We always strive to provide an amazing customer experience. We offer top quality and carefully sourced cannabis seeds so that our customers know they're getting the highest quality product available. We also have an experienced customer care team and are always on hand to offer timely assistance to any customer should they ever require it. We understand the importance of listening to customer feedback and will make sure to continue to do our utmost to provide great products and excellent service. Thank you for your kind words - we look forward to hearing from you again soon. If there's anything else that we can do to help, please let us know.
Posted 2 years ago
I received 8 seeds. Only 4 are growing. the 3 free seeds did not germinate. They remaining 4 plants seem to be fine.
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Posted 2 years ago
Thanks for the feedback, Steven. We are sorry to hear that you had some issues with germination - that must have been frustrating. Please feel free to fill out a germination form on our website - we would be happy to have these replaced for you. Any issues, please don't hesitate to reach out to us at support@seedman.com - we are here to help. We look forward to hearing from you! Regards, Seedsman Team
Posted 2 years ago
10+ seeds arrived. fast ship. cost 45.00. 75% germination and growing slow. seedlings need supported to stay upright . not real happy. we will see if they stay healthy and growing. st.louis, mo.
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Posted 2 years ago
Thanks for the feedback, Phillip. Although we are glad to hear that you had satisfactory germination, we are sorry to hear that the plants are growing slowly and not performing to your expectation. Please do keep us posted on their progress and feel free to reach out at support@seedman.com if the plants don't make any significant progress - we would be happy to help. Many thanks, Seedsman Team.
Posted 2 years ago
I experienced many web site related issues. Mainly I’d place items in my cart and before I could conclude the purchase it would say that I didn’t have items in my cart. It did this many times over a several day span. It finally completed the transaction and sent a confirmation. As far as product, great selection as usual. Now waiting to get my “novelty” seeds into their pots!
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Posted 2 years ago
Thanks for the feedback, John. We are sorry to hear that you had some issues when adding items to your cart on the website. We appreciate the feedback and will take a closer look at making this a more streamlined process. However, we are thrilled to hear that you are happy with our great selection of top-quality seeds - that's great to hear! We hope we can continue to provide you with all your future seed needs! Thanks again, John.
Posted 2 years ago
The customer service was good but the seeds are a different story. Thus far I tried to start 8 seeds but only 2 have bloomed out of the seed process. Very disappointed.
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Posted 2 years ago
Thanks for the honest feedback, Henry. We are sorry to hear that only two out of eight seeds managed to get past the seed stage - that must have been frustrating. If you could kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to look at getting these replaced for you. We look forward to hearing from you. Regards, Seedsman Team
Posted 2 years ago
Ordering / paying and delivery went really smooth. Lot's of information is helpful. My order of 3 Euphoria CBD seeds from Royal Queen Seeds is a little problematic with only 1 of the 3 seeds germinatinating, btw I am also having issues from Royal Queen Seeds direct and their Painkiller XL CBD 3 seedsalso not germinating.
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Posted 2 years ago
Thanks for your honest feedback, Mark. We are sorry to hear that you have experienced some germination issues with some of Royal Queen Seeds' genetics. If you would kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to take a closer look at this and potentially get these seeds replaced for you. We look forward to hearing back from you soon! Regards, Seedsman Team
Posted 2 years ago
Did not recieve the seeds I ordered. Did not know how to get in touch with you. Getting ready to order Cinderella jack.
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Posted 2 years ago
Thanks for bringing this to our attention, Jerry. We have sent you a private message and hope we can get this resolved for you asap. We look forward to hearing back from you. Regards, Seedsman Team
Posted 2 years ago
Ordering,delivery were great. Not impressed with follow up, trying to get through to them on only 4 of the 8 seeds I received germinated. Issues trying to get any feedback using website, not sure if I would use again.
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Posted 2 years ago
Thanks for the honest feedback, John. We are truly sorry that you struggled to get in contact with us regarding your germination issues. We have sent you a private message and hope we can get these seeds replaced for you asap. We look forward to hearing from you soon. Regards, Seedsman Team
Posted 2 years ago
Idk what happened but this order took over a month got lost but finally received package took a month and 6 days compared to a week last time
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Posted 2 years ago
Thanks for bringing this to our attention, Brandon. Although it is not always in our power to prevent things like this from happening, we apologise for any inconvenience this might have caused you. If you need any support in any way or have any questions, please don't hesitate to reach out - we are here to help. Many thanks, Seedsman Team
Posted 2 years ago
None of my Purple Ghost Candy popped
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Posted 2 years ago
Thanks for the honest feedback, Jason. We have sent you a private message and hope we can get these replaced for you ASAP. We look forward to hearing from you. Many thanks, Seedsman Team
Posted 2 years ago
As for getting my order and all that,a very easy and efficient process. However, of the 5 seeds I have tried to start growing, None have made it. Only one came up out of the ground. All the others never even cracked the seed. I am trying my last Green Crack and Acapulco Gold seeds now. Hope they do better.
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Posted 2 years ago
Thanks for the feedback, Jim. We are sorry to hear that you had some issues when germinating your seeds - that must have been frustrating. We have sent you a PM and want to get these replaced for you ASAP. Thanks again for the honest review.
Posted 2 years ago
Order arrived quickly and discretely, however none of the seeds sprouted.
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Posted 2 years ago
Thank you for the honest feedback. We are so sorry to hear that none of the seeds sprouted - that's not the outcome we like to hear from our customers. We have sent you a PM and will get these replaced for you ASAP. Thanks.
Posted 2 years ago
Have placed many orders with seedman and have always had great experiences. Placed an order for autos for the first time. Just planted the green crack autos and 2 of the 3 did not pop. Getting ready to try a couple of the others I received. Hopefully I have a better out come.
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Posted 2 years ago
Thank you so much for your feedback. We are so thrilled to hear that you have always had a positive experience with Seedsman, however, we are sorry to hear that you have had some issues with germination with your recent order. Keep us posted on how the others perform and if you have any questions please don't hesitate to reach out! Thanks again.
Posted 2 years ago
Well, of the 6 or so free seeds I got, only 1 produced a plant and that plantnis struggling. Of the seeds I purchased, I germinated and planted 7 and got 3 plants from it.
Helpful Report
Posted 2 years ago
Thanks for the feedback, William. We are sorry to hear that the free seeds did not perform as expected and that you only got 3 plants from your 7 seeds - that must have been frustrating. If you would kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to look at getting these replaced for you. Thanks again and we hope to hear from you soon.
Posted 2 years ago
SEEDSMAN is rated 4.5 based on 13,973 reviews