SEEDSMAN Reviews

Name: SEEDSMAN
Address: The Granary, Unit 2, Great Barrington, Burford, Oxfordshire
Rating: 4.52

4.5 Rating 12,588 Reviews

88 %

of reviewers recommend SEEDSMAN

4.5

Based on 12,588 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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John ONeil

Anonymous

Dustin Birch

6137

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Your website is wayyy to busy... to many pop-ups that makes it very difficult to navigate. Unless it is fixed I will probably not be ordering again.”

Helpful Report

Posted 1 year ago

Hi Fred, Thank you for your honest feedback. We appreciate your comments as we are always striving to deliver the best service to our customers. We work hard to make our customers happy by providing quality products and offering helpful support when help is needed. We apologise you found our website difficult to navigate, If there's anything we can do to help enhance your shopping experience, please do not hesitate to contact us and we'll do our best to assist you. Thank you again for your valuable feedback!

Posted 1 year ago

“Ordered some auto seeds, only some (about 3/5) gave rise to seedlings/germinated. Plants that did germinate are doing well.”

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Posted 1 year ago

Thanks so much for the feedback, Palliser! We really appreciate your taking the time to share your experience with us. We're so glad to see that you were happy with the successful seeds you received - we want to make sure that every customer is 100% satisfied. If you ever have any questions or need help with anything please do not hesitate to reach out to us!

Posted 1 year ago

“None of my free seeds germinated. Very pleased with my autoflower”

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Posted 1 year ago

Hello Craig! Thank you for your feedback. We truly appreciate hearing what customers think of us and we strive to make sure our customers have the best experience with our products and services. We apologise that the free seeds had trouble germinating but are pleased you had success with your Auto! Thanks again.

Posted 1 year ago

“Receiving package took longer then I expected. 3 weeks total. I do appreciate the quality of packaging and the quality of the seed. Germinated over night.”

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Posted 1 year ago

Thanks so much, Corey, for your feedback. We're delighted to hear you're satisfied with our seeds and packaging. We strive to make sure our customers have the best possible experience, and we're glad to hear we met that goal with you! If you ever need help with future orders, please don't hesitate to reach out. It's our pleasure to help in any way we can.

Posted 1 year ago

“I ordered for the first time and I was disappointed. The seeds I was excited to grow never did anything. Waiting for them to replace my seeds. It does say within 90 days.”

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Posted 1 year ago

Thank you so much for your feedback. We apologise for this disappointing result - that must have been frustrating. Please do reach out to us at support@seedsman.com and we can get this resolved for you ASAP. Thanks again.

Posted 1 year ago

“Everything was great except the germination rate. I’m no novice and know how to start a seed. I got 2/10 to grow. That’s not good for what I had to spend.”

Helpful Report

Posted 1 year ago

Thanks for giving the time to leave a review. We apologise you had some issues with germination, if you feel we can help you in any way please do feel to reach out to us at support@seedsman.com. Thanks again.

Posted 1 year ago

“oooooooooooooooooooooo”

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Posted 1 year ago

Thank you so much for your 3-star rating, Judith! We are so pleased to hear that you are enjoying your experience with us and the products we offer. It's great to know that our customer service is up to your standards!

Posted 1 year ago

“Good to deal with but one full pack that I ordered did not germinate and I lost all 3 which I purchased for 40$ prob just won’t order that brand anymore”

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Posted 1 year ago

Hi Matthew, Thank you for your feedback! We apologise that you had issues during germination - that must have been frustrating. We hope you find better luck with another breeder. We are always here to help so do feel free to reach out to us at support@seedsman.com if you feel we can help you out in any way. Thanks again.

Posted 1 year ago

“I ordered some of the lemon autos and not a one popped. This is I believe the 3rd time. Bout to start shopping elsewhere witch I do love shopping with seedsman but not wasting my money”

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Posted 1 year ago

Thank you for your feedback, Brice. We are sorry to hear that you have run into these issues - that must have been frustrating. We are always here to help so do feel free to reach out to us at support@seedsman.com if you feel we can be of any assistance.

Posted 1 year ago

“My seeds came pretty quick. I guess I made a mistake and ordered auto flowering”

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Posted 1 year ago

Thank you Wendy for your kind feedback! We are very pleased that you were happy with the delivery time. We strive to meet our customers' expectations and it's so rewarding to hear that we've been successful in doing so with you. If there's anything further we can do to ensure a seamless experience for you, please don't hesitate to reach out - we'd be more than happy to assist!

Posted 1 year ago

“I ad 6 seeds that didn't open, to me that's a ,lot, the other ones are ok,”

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Posted 1 year ago

Thanks so much for your review, John! We’re glad to hear that you’ve had a great experience with us. Customer satisfaction is something we take very seriously, and we’re constantly working to ensure our customers have the best experience possible. We are sorry to hear about the 6 seeds that didn't open but hope the others make up for it! Thanks again for your invaluable feedback.

Posted 1 year ago

“Not quite sure yet. Have one seed never sprouted and so far one that sprouted but never grew?? Waiting till I start more to see.”

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Posted 2 years ago

Thank you for your feedback, Donna! We really appreciate it. It's great to hear that you have a positive experience with us. Our goal is to ensure that all our customers feel appreciated and that they have the best product and experience possible. We are committed to providing excellent customer service and we value all feedback. If there is anything else we can do for you, please let us know.

Posted 1 year ago

“I have ordered seeds multiple times but the seeds I received on my last order did not all germinate. 3 out of 5. That order is disappointing.”

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Posted 2 years ago

Thank you for your feedback Patricia. We apologise for the 3 seeds that did not manage to germinate, that must have been frustrating. If you ever need any help or additional assistance, please do not hesitate to reach out. We are here to make sure you have the best possible experience with us!

Posted 1 year ago

“Took a long time to get”

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Posted 2 years ago

Thank you so much for taking the time to put through a review, Mark - we really appreciate it! We constantly strive to provide our customers with an incredibly positive shopping experience, and hearing your invaluable feedback helps us a lot. We apologise for the delay in delivery. If there's anything else we can do to help, please don't hesitate to reach out and we'll do our best to help. Thanks again for your review.

Posted 1 year ago

“I am referring to $107 in change that you did not return to me because I made a mistake and you said it was a credit why can't I use that credit that's $107 I've had many seeds that don't do anything I I just want to order some seeds with my $107 credit”

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Posted 2 years ago

“the seeds died once they came out”

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Posted 2 years ago

Thank you for this feedback, Edwin. We apologise, this must have been very frustrating for you. This is certainly not the result we expect from our seeds. Please email our support team at support@seedsman.com and we will be happy to take a closer look at what can be done to resolve this for you. Thanks again for your time.

Posted 1 year ago

“I am very disappointed in the seeds that I purchased ... I was able to only get 1 out of 5 to germinate ... I don't know why but they just didn't.. the one that did was germinated the same exact way too !!”

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Posted 2 years ago

Thank you so much for leaving feedback about your experience with us, Miklos. We truly appreciate you taking a moment to share your thoughts. We are sorry that you had trouble with the germination of your seeds, that must have been really frustrating. We take any complaints very seriously and would love if you could tell us more about the problem you faced and how we can make things better. Was there something we could have done to avoid the germination issue? Please email our support team at support@seedsman.com if you feel we can help you in any way. Thanks again.

Posted 1 year ago

“3 rd order2 males out of8 seeds no bueno wish I had a replacement”

Helpful Report

Posted 2 years ago

Thanks for the review, John. We apologise, this must have been frustrating for you. Please feel free to email our support team at support@seedsman.com if you feel we can help in any way. Thanks again for your invaluable feedback.

Posted 1 year ago

“Had trouble with the seeds could be at my end not sure 🤔 🥲”

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Posted 2 years ago

Thank you so much for leaving a review, Dany. Sorry to hear that you've had some troubles with your seeds. Please feel free to email our support team at support@seedsman.com if you feel we can help you out in any way. Thanks again for the feedback.

Posted 1 year ago

“I did not find the web site and purchase workflow particularly intuitive, and even missed the 10% "first purchase" discount because it was not shown on any page I visited before I made the order. Furthermore the promised e-mail updates about order progress did not arrive. I do not understand why additional "delivery insurance" is strongly recommended, given the reliability of the European postal system and when it is already the responsibility of any reputable trader to ensure delivery... it seems rather grasping. The 90 day limit on claiming for failed seeds is far too short, as having planted 6, only 3 came up, but I am storing the others for later, and 90 days will have long passed by then. All that said, the seeds did arrive in good time, and overall I am satisfied.”

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Posted 2 years ago

Thank you so much for giving the time to leave a review! We value your opinion of our products and services and want you to know that we are here to help so please do feel free to reach out at any time. Again thank you for your invaluable feedback.

Posted 1 year ago

SEEDSMAN is rated 4.5 based on 12,588 reviews