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SEEDSMAN Reviews

4.5 Rating 13,973 Reviews
88 %
of reviewers recommend SEEDSMAN
4.5
Based on 13,973 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
My order was incomplete didn’t receive a 5 pack of Bubba Cheesecake, also my 10 pack of Cali Critical Mass had 4 dud seeds. The other 30+ Feminized seeds I bought from them are good and appear to all be females.
Helpful Report
Posted 2 years ago
Thanks for the feedback, Timothy. We are sorry to hear that you had some issues with your order and germination - that must have been frustrating. If you feel we can be of any help, please don't hesitate to reach out to us at support@seedsman.com and we would be happy to have a closer look at this for you. Thanks again for your honest feedback and we hope to hear from you soon!
Posted 2 years ago
My order arrived quickly but it didn't contain any of my freebie seeds. I tried to contact customer service but got an automated response. After a couple of messages and a couple of weeks, I finally got customer service to respond. Once I was in contact with the customer service rep the matter was quickly resolved and I received the seeds owed to me in a couple of days.
Helpful Report
Posted 2 years ago
Thank you for your feedback! Customer satisfaction is our number one priority, which is why we do our best to provide the best customer service possible. We apologise that you didn't receive your freebies in your order, but are happy to hear that we could get this resolved for you - we appreciate your patience! If you ever need any help, please do not hesitate to reach out to us.
Posted 2 years ago
The ordering process and the payment has been a lot better. The past order is the only time Some seeds didn’t pop or were deformed when they did.
Helpful Report
Posted 2 years ago
Thanks for the feedback, Daniele. We are so glad to hear that you found the ordering and payment process to be smoother, however, we are sorry to hear that you had some germination issues with your last order. If you have any questions please don't hesitate to reach out - we are here to help. Thanks again for the feedback and we hope we can be of service to you again in the future!
Posted 2 years ago
Many of my seeds did not sprout. I'm experienced grower and used the paper napkin to sprout the seeds.
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Posted 2 years ago
Thanks for the feedback, Joseph. We are sorry to hear that you had some issues with germination - that must have been frustrating. If you would kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to look at getting these replaced for you. Thanks again for your feedback and we look forward to hearing from you soon!
Posted 2 years ago
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Posted 2 years ago
Maui Wowie was part of my initial order but ended up getting substituted for something else. I had wanted Northern Lights feminized seeds but was unable to order any. And none of the Blue Dream seeds sprouted. But the quality of everything else was excellent as always, and the shipping speed was amazing. I will remain a loyal customer since it was the first time my experience was less than perfect.
Helpful Report
Posted 2 years ago
Thank you so much for your review, Christopher. We apologise for the mistake - that is certainly not what we want to hear. Although it is great to hear that you found everything else excellent, please don't hesitate to reach out to us at support@seedsman.com and we can have a closer look into this for you. Loyal customers like you are extremely important to us and we are very happy to help out whenever you need us. Thanks again for being a loyal customer and we look forward to hearing from you soon!
Posted 2 years ago
Out of 15 seeds of 4 varieties I got 2 plants. Many of them were extremely difficult to germinate, and were absolutely TINY seeds. 13 of 15 seeds sprouted after germination and of those 11 died at various different times. Not sure that I would order from this company again...
Helpful Report
Posted 2 years ago
We had to plant all but 3 out of the many we purchased. We had to replant! (3 out of 8 were good the rest were replanted and are doing fine!
Helpful Report
Posted 2 years ago
Hi Shannon! Thank you so much for your feedback! We really appreciate that you replanted and saved your plants - amazing work! We apologise that this had to be done in the first place but are so happy that they are now doing fine! If you ever need any help or have any questions, please don't hesitate to reach out - we are here to help. Thanks again, Shannon!
Posted 2 years ago
The delivery and customer service is great but I haven’t had a great germination rate w these.
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Posted 2 years ago
Thanks so much, Grace, for your feedback. We are sorry to hear that you have had issues with germination - that's not what we want to hear from our customers. If you have any questions or need our support at any time, please don't hesitate to reach out and we would be happy to help. Thanks again, Grace.
Posted 2 years ago
All the seeds I buy 3 out of 5 germinate. Other then that it fast deliver
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Posted 2 years ago
Thank you so much, Theodore, for your wonderful review! We apologise that you had some issues with germination but are happy to hear that 3 successfully popped! Please let us know if there is ever anything else you need – we are here to help. Thanks again!
Posted 2 years ago
Order was delivered quickly but I wish all my seeds would pop I order anywhere else on my seeds Pop I ordered through seedsman they do not pop
Helpful Report
Posted 2 years ago
Thank you for your feedback, Greg! We're glad that you're pleased with your order however are sorry to hear that you ran into some germination issues. If you could kindly provide us with more details about what happened at support@seedsman.com, we would be happy to resolve this for you. Thanks again for the feedback!
Posted 2 years ago
I'm torn because the seeds are good but the customer service is awful. Also delivery times and packaging were terrible. I messaged about a partial refund or anything and never got a response like all other tickets.
Helpful Report
Posted 2 years ago
Hi Bradley, We are sorry to hear that you were not satisfied with your experience with us - that is certainly not what we want to hear from our customers. We are always here to help so please don't hesitate to reach out to us at support@seedsman.com and we would be happy to take a closer look at this for you. Thanks again.
Posted 2 years ago
Never had a problem with seed germination from Seedsman before. Planted 6, no germination after 2 weeks. Planted 6 more, same. I will continue buying Seedsman because that's just the way it usually works out.
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Posted 2 years ago
Thank you so much for your feedback, James. Although germination issues are common - we know it is still very frustrating when your beans don't pop! We are always here to ensure our customers have a positive experience with us, so if you could kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to replace these seeds for you. We really appreciate your review and are grateful for your support! Thanks again, James.
Posted 2 years ago
The ordering process was fine. Shipping was fast. My seeds wouldn't germinate. And I don't know what the heck it was but I had 7 other seeds from a different place and they all germinated and are vegging well. I wish I could say that my femenized photoperiod seeds from seedsman grew and produced great buds, but I cannot as they didn't germinate.
Helpful Report
Posted 2 years ago
Thank you for the honest feedback, Joshua. We are sorry to hear that you had some issues when germinating our seeds - that must have been frustrating. If you could kindly reach out to us at support@seedsman.com and tell us a little more about what happened, we would be happy to replace these for you. Thank you again for the feedback and we hope to hear from you soon!
Posted 2 years ago
I'm disappointed with your customer service. Several emails went unanswered, and some seeds were visibly immature and non-viable.
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Posted 2 years ago
Everything was great, just waiting on my seeds .
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Posted 2 years ago
Thanks so much for your feedback, Laura! We really appreciate you taking the time to let us know about your experience as a customer. We are so glad to hear that you’ve had a great journey! Should you need any help in the future or have any further feedback, please do not hesitate to get in touch. Thank you again and have a great day!
Posted 2 years ago
Usually I do not have problems germinating seeds The last order I received ( biscotti Mintz, wedding cake and purple punch did not germinate. ????
Helpful Report
Posted 2 years ago
Thank you for your feedback, Charles. We are sorry to hear that you had issues with the germination of your seeds - that must have been frustrating. If you could reach out to us at support@seedsman.com we can look at getting these replaced for you. Thanks again.
Posted 2 years ago
Delivery was quick. Unfortunately only 4 out of 11 seeds germinated, 2 of the Northern Lights,1 of the Sour Deisel, and 1 of the White Widow.
Helpful Report
Posted 2 years ago
Thank you so much for the feedback, Ryan! We really appreciate it. We're so glad you were pleased with the delivery, however, apologise for the germination issues. If you would kindly reach out to us at support@seedsman.com we would be happy to replace these for you. Thanks again!
Posted 2 years ago
Delivery seemed secure and very fast. I loved the packaging as well. However, only 1 of the 5 were viable using the practice for over a decade.
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Posted 2 years ago
Thanks for giving the time to leave us a review! We are so pleased that you were happy with our speedy, secure delivery and high-quality packaging, however, we apologise that you experienced some issues with germination - that must have been frustrating. If you feel we can be of any help please do not hesitate to reach out to us at support@seedsman.com and we can look into what we can do for you. Thanks again!
Posted 2 years ago
Well i thought I was getting 3 free seeds but it said I was getting 3 seedsman fem but didn't get a choice . Got 3 others for free I got to choose from on same order. Idk why it says I get 3 free when I don't even know what kind....takes long to process payment and shipping updates are sparse. Good selection, good prices though. Id order again. This is my 2nd order overall.
Helpful Report
Posted 2 years ago
Hi Dustin, Thank you so much for taking the time to leave such a great review! We really appreciate your feedback and are happy that you found our selection and prices up to your standard. We work hard to ensure that our customers are always satisfied and make sure that our product and service standards are as high as possible. We also value our customer's opinions, so please do not hesitate to reach out to us if you have any feedback or questions, we'd love to help! Thanks again.
Posted 2 years ago
SEEDSMAN is rated 4.5 based on 13,973 reviews