sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rasches und sicheres handling”

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Posted 5 years ago

Sehr geehrter Herr Joestl, vielen Dank für Ihre positive Bewertung!

Posted 5 years ago

“Very satisfied this time too”

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Posted 5 years ago

Thanks for the friendly review, Trond.

Posted 5 years ago

“Less than two hrs again. This looks good. Am satisfied”

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Posted 5 years ago

Thanks for your friendly review, Trond.

Posted 5 years ago

“Some of my transactions took more than three days to be paid out.. and on several occasions the money was paid out but my family member did not receive the money... When she went to the payout location to find out why she was informed that her account had been hacked and someone else received what she should have received..”

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Posted 5 years ago

Sorry to hear about that, Orlando. We checked your transactions were paid to the mobile wallet number you have indicated in your transactions. Please have your beneficiary contact the mobile wallet network to report the hacking incident.

Posted 5 years ago

“This has made getting money to friend very easy now.”

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Posted 5 years ago

Thanks for the friendly review.

Posted 5 years ago

“Money was relieved in a short time.”

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Posted 5 years ago

Thanks for the friendly review, Stephanie.

Posted 5 years ago

“Can’t send money to cuba”

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Posted 5 years ago

We are unable to process transactions to Cuba at the moment. Our correspondent bank has stopped sending money to Cuba. It has nothing to do with sendvalu and our distribution partner. Rest assured, we are working hard to find an alternative and will inform you as soon as we have an update We apologize for any inconvenience it may cause and thank you for your kind understanding.

Posted 5 years ago

“Good job sendvalu”

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Posted 5 years ago

Thanks for your friendly review, Sarif!

Posted 5 years ago

“Inzwischen hat sich der Service immer mehr verbessert. Die Überweisungen werden schnell und zuverlässig durchgefährt. Probleme gibt es eigentlich nur noch auf der Empfängerseite: Es kommt immer wieder vor, dass die örtlichen Banken (in meinem Fall auf den Philippinen) .sich weigern, den überwiesenen Betrag auszuzahlen, weil angeblich noch irgendwelche Formalitäten zu erfüllen seien. "tomorow morning they said (...) its coz 24 hours my detlev (...) they said"”

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Posted 5 years ago

Sehr geehrter Herr Mahnert, vielen Dank für Ihre positive Bewertung! Wir hoffen, dass in der Zukunft die Arbeit von den Partner in den Philippinen gut bewertet wird!

Posted 5 years ago

“Super schnelle Bearbeitung und nie Probleme 👍👍👍👍👋👋👍👍👋👋😃”

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Posted 5 years ago

Vielen Dank für Ihre positive Bewertung!

Posted 5 years ago

“Thank you gor good service made familys xmas better”

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Posted 5 years ago

Thanks for the friendly review, William.

Posted 5 years ago

“fast transaction”

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Posted 5 years ago

Thanks for the friendly review, Richam.

Posted 5 years ago

“I made a transfer yesterday and sendvalu sent me an email and sms text saying it was successful but mtn mobile money hasn’t got me the funds. Wtf is this? Please don’t let me do something stupid!”

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Posted 5 years ago

Please send a recent copy of your beneficiary's mobile wallet statement to support@sendvalu.com. We will escalate this to our local partner. Thank you.

Posted 5 years ago

“Took two hrs. Excellent”

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Posted 5 years ago

Thanks for the friendly review, Trond.

Posted 5 years ago

“Ich habe erst eimal Ihre Dienste benutzt”

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Posted 5 years ago

Sehr geehrter Herr Abels, vielen Dank für Ihr Feedback!

Posted 5 years ago

“This was very simple and quick”

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Posted 5 years ago

Thanks for the friendly review.

Posted 5 years ago

“I live in finland and it impossible to send monny from finland to ghana so im so gratefull snnd valu been aveilebell fore my thank you”

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Posted 5 years ago

Thanks for the friendly review, Erik.

Posted 5 years ago

“My family is in the hospital a few is very ill and I say thank you for helping me reach as much to them”

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Posted 5 years ago

Thanks for the friendly review, Wendell.

Posted 5 years ago

“You have been updating your system for over a week I have two transactions that have not gone through yet they're still at your partners please get back to me 925-989-0871 email t o m a m a r a l at sbcglobal.net”

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Posted 5 years ago

Sorry to hear about the delay with your transaction. We have already responded to your email. Kindly check your inbox. Thank you.

Posted 5 years ago

“excellent service”

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Posted 5 years ago

Thanks for the friendly review.

Posted 5 years ago

sendvalu is rated 4.6 based on 5,173 reviews