Name: Sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julians
Rating: 4.63

“100% satisfied with the service provided.”

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Posted 3 years ago

Thank you for your feedback, Patrick!

Posted 3 years ago

“So useless not responsive”

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Posted 5 years ago

“Excited to see top-ups here! Thanks for your quick and efficient service!”

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Posted 6 months ago

Thank you very much for taking the time to leave a possitive review about our service. We are very pleased to hear that you were satisfied with Sendvalu. Follow us on Facebook or Instagram or subscribe to our newsletter to stay up to date and never miss out on any promotion.

Posted 6 months ago

“It is impossible to get in touch with you. I send e-mails, but you do not answer. One recipient Annie Lei Chua cannot get the money I sent due to misspelling of her name. I asked you to correct it or cancel the transaction, but no answer from you. You are not trustworthy and very difficult to communicate with. There is no contact phone number that I could call you. Howard Resh”

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Posted 2 years ago

Hello, Howard. We have responded to your name change request however it is not permitted by the local partner thus canceled. We advise that you make sure that you have spelled the receiver's name correctly and use the correct format FIRST NAME (if the receiver has 3 first names you have to put it here), MIDDLE NAME, LAST NAME to avoid cancellation.

Posted 2 years ago

“Super Service”

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Posted 6 months ago

“Espectacular servicio recomendado”

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Posted 7 months ago

Muchas gracias por tomarte el tiempo para dejar una evaluación. Estamos muy contentos de saber que estas satisfecho con sendvalu. Síguenos en Facebook o Instagram o suscríbete a nuestro boletín para estar al día y nunca perderte ninguna promoción.

Posted 7 months ago

“Fastly fair good price”

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Posted 7 months ago

Thank you very much for taking the time to leave a review. We are very pleased to hear that you were satisfied with sendvalu. Follow us on Facebook or Instagram or subscribe to our newsletter to stay up to date and never miss out on any promotion.We would like to inform you about our new service: From now on, you can also use sendvalu to send data volumes, talk time or credits to friends or relatives by Prepaid mobile phone number - and that within a few minutes. You can find more information here: https://www.sendvalu.com/en/blog/article/mobile-top-up

Posted 7 months ago

“Fiable y rapido.”

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Posted 7 months ago

Muchas gracias por tomarse el tiempo en dejar una evaluación positiva acerca de nuestro servicio. Estamos muy contentos de saber que estas satisfecho con Sendvalu. Síganos en Facebook o Instagram o suscríbete a nuestro boletín para estar al día y nunca perderte ninguna promoción.

Posted 7 months ago

“always successful and quick”

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Posted 11 months ago

Thank you very much for taking the time to leave a review. We are very pleased to hear that you were satisfied with sendvalu. Follow us on Facebook or Instagram or subscribe to our newsletter to stay up to date and never miss out on any promotion.

Posted 11 months ago

“The transaction was very easy and the money was received with no problem”

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Posted 11 months ago

Thank you very much for taking the time to leave a review. We are very pleased to hear that you were satisfied with sendvalu. Follow us on Facebook or Instagram or subscribe to our newsletter to stay up to date and never miss out on any promotion.

Posted 11 months ago

“Es una buena pagina para enviar dinero a cuba, me gusta mucho,lo único es quería preguntar es porque los primeros envíos me dejaba enviar el dinero a domicilio y ahora no me deja.. Porque la opción que quiero es a domicilio. Gracias”

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Posted 1 year ago

Muchas gracias por su comentario. Por favor, sea tan amable y póngase en contacto con nuestro servicio de atención al cliente con su consulta (support@sendvalu.com), para que podamos encontrar una solución juntos.

Posted 1 year ago

“DO NOT SEND MONEY THROUGH THIS APP. Very poor costumer service. DO NOT SEND MONEY through this app. They don't answer emails, they do not answer the phone or live chat. They haven't sent me the money or reply to my messages. They take your money first and after ask you to fill up forms, then ignore you.”

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Posted 2 years ago

“Your sendvalu money transfer 775456 has been processed Hello Malcolm Henry Tong, The amount has been charged to the mobile wallet +233-244513676 of the recipient Rage Perry. this person has been in touch with me on messenger she is saying she has not recieved the funds that i sent to her and now she is in big trouble. why have the funds not reached her mobile wallet she badly needs these funds putting into her mobile wallet”

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Posted 3 years ago

“Can’t send money to cuba”

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Posted 3 years ago

We are unable to process transactions to Cuba at the moment. Our correspondent bank has stopped sending money to Cuba. It has nothing to do with sendvalu and our distribution partner. Rest assured, we are working hard to find an alternative and will inform you as soon as we have an update We apologize for any inconvenience it may cause and thank you for your kind understanding.

Posted 3 years ago

“You have been updating your system for over a week I have two transactions that have not gone through yet they're still at your partners please get back to me 925-989-0871 email t o m a m a r a l at sbcglobal.net”

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Posted 3 years ago

Sorry to hear about the delay with your transaction. We have already responded to your email. Kindly check your inbox. Thank you.

Posted 3 years ago

“Puedo por favor tener mejor información. La tarjeta a la cual mando dinero no sirve para comprar directamente en las tiendas. Me dicen que debo hacer una nueva. ¿Puedo tener mejor información?. ¿Que puedo hacer?. En espera de una vostra respuesta. Gracias.”

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Posted 3 years ago

“16 days to send money to Cuba ? You advertise 2 to 3 days. Are you serious ? I am on a Cuba forum I don't think you under Stand how many poor reviews you get !! Your service is disgusting”

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Posted 3 years ago

“Tengo envíos a targeta ais a cuba ase una semana más 400 doláres y el dinero no aparese en la targeta despojadas. Ello no dan razones es llamado es escritos y no contestan.lo que isieron con la manos lo están rompiendo con los pies.estoy en esta compañía desde 2010 y nunca avia tenido quejas con ellos.porfavor sendvalu responderme el dinero que es mandado a mi familia en cuba es de urgencia gravedad de mi familia a muerte no es para disfrutar. Nesecito una respuesta”

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Posted 3 years ago

“I can see money has been sent to partner but partner hasn’t released the money more than 12hrs now kindly contact partner because it’s urgent,thank you Transaction number 677476”

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Posted 3 years ago

Our apologies that your transaction had to be canceled. We regret that this transaction has not been successful at this time. We hope we can provide you with a better customer experience next time with your future transactions with us.

Posted 3 years ago

“Money did not go to the account i got confirmation but husband never got it!! super mad!”

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Posted 3 years ago

Hello, Lyndsey. We checked your account and found that all of your transactions were marked PAID in our system. Please log in to your account and go to Support then please indicate the transaction number and attach a document to support your complaint.

Posted 3 years ago


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

Sendvalu Reviews