Login
Start Free Trial Are you a business? Click Here

sendvalu Reviews

4.6 Rating 5,194 Reviews
92 %
of reviewers recommend sendvalu
4.6
Based on 5,194 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
98%
Customer Service
Communication Channels
Email, Live Chat
Read sendvalu Reviews
Muy eficiente y seguro
Helpful Report
Posted 3 years ago
Quick service and reliable. Attends to transaction my problems very patiently and efficiently.
Helpful Report
Posted 3 years ago
We're so grateful that you took the time to share your feedback with us.
Posted 3 years ago
You got the job done. People depend on the quick delivery. Its a matter if they going to eat or not.
Helpful Report
Posted 3 years ago
We're so grateful that you took the time to share your feedback with us.
Posted 3 years ago
I have been a customer since Oct 14th, 2020 and have made over 250 transactions. I have recently written 2 successive glowing reports and praises for getting funds in the hands of my wife in 2 hours or less. However those incidents are few and far between. This current transaction sat in the Sent To Partner status for 15 hours. Considering the fact that it is 8 hours later in Ghana than my location, I don't see any reason for this other than the partner is not doing his/her job and neither is your staff for not staying on the transaction to its completion. This happens more times than not. A small hand full of 250 transaction done quickly and efficiently. But the majority end up in this situation because people there are "asleep at the switch." The only way to communicate with your company is email. There is no chat available, and no one ever answers the USA phone number or even returns calls left on voice mail. Major management overhaul is in order in my opinion. Not a single reply to my email inquiring about the delay. Very poor communications this time. Normally my emails are answered very quickly. Today I never even received a message that the order is complete and the money is in my wife's wallet.
Helpful Report
Posted 3 years ago
Thank you for contacting us! Please send your request in addition to your Transaction ID and email address to support@sendvalu.com. We’ll sort out your problem in no time.
Posted 3 years ago
Super professionnel
Helpful Report
Posted 3 years ago
Rápidos eficaces y profesionales Lo recomiendo!
Helpful Report
Posted 3 years ago
Sehr zufrieden, geht immer sehr schnell und reibungslos
Helpful Report
Posted 3 years ago
Very impressed with the short period of time it takes to transfer money.
Helpful Report
Posted 3 years ago
Helloo dear Friends, I do use your service indeed much - but these questions now -------------- I am sorry- please change this mask immediately. This is senseless - it has no context -nothing - it is a spongy message with no basics. And by the way: you do mention my payment is paid- but the receiver has still an empty wallet! Order no. 1188728 about 1,100 CHF or 14,471.00 GHS is sticking in a line!!! My friend is waiting so eagerly to get it- it is paid you do tell me. But why does the Ghana partner so terribly hesitate?????????????? Kind regards Hans Peter Kraehenbuehl
Helpful Report
Posted 3 years ago
Thanks for contacting us! To protect your personal information please send your request in addition to your Transaction ID and email address to support@sendvalu.com. We’ll sort out your problem in no time.
Posted 3 years ago
my transfer was fast and perfect
Helpful Report
Posted 3 years ago
It's great to hear that you had a positive experience using our service. Thank you!
Posted 3 years ago
Great ans quick
Helpful Report
Posted 3 years ago
We're so grateful that you took the time to share your feedback with us.
Posted 3 years ago
Extremely good, I like your service, and I would recommend it to my friends and associates
Helpful Report
Posted 3 years ago
We're so grateful that you took the time to share your feedback with us.
Posted 3 years ago
Fiable, simple.
Helpful Report
Posted 3 years ago
super schnell
Helpful Report
Posted 3 years ago
Wie immer schnel und zuverlässig
Helpful Report
Posted 3 years ago
I feel secured with Sendvalu
Helpful Report
Posted 3 years ago
We're so grateful that you took the time to share your feedback with us.
Posted 3 years ago
Es mi segunda vez y me ha gustado que cumplen con la descripción de su perfil. La transferencia ha sido más económica al compararla con un banco tradicional, fácil y rápida.
Helpful Report
Posted 3 years ago
El mejor servicio de transferencias!!! Con su excelente servicio, atención al cliente y rapidez por supuesto. Muy recomendado y sin ninguna queja!!!
Helpful Report
Posted 3 years ago
OK dear friends; I am very sorry, Order Ref. 1188419 Created: 08.02.2023 is slower than 24 hours now the woman is very very in need and it has only been sent to th partner in Ghana, for long time!
Helpful Report
Posted 3 years ago
Thanks for contacting us. According to our system the money has been paid out to your recipient. Thank you for using sendvalu money transfer. Should you have further questions feel free to contact us, we’re glad to help you out.
Posted 3 years ago
Service and response time was great, stable and easy process
Helpful Report
Posted 3 years ago
We're so grateful that you took the time to share your feedback with us.
Posted 3 years ago
sendvalu is rated 4.6 based on 5,194 reviews