sendvalu Reviews

Name: sendvalu
Address: AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, AWS Malta Ltd. c/o Sendvalu, no. 8 The Westin Dragonara Resort, Dragonara Road, St. Julians STJ3143 Malta VAT no. MT21789534, St. Julian's
Rating: 4.63

4.6 Rating 5,173 Reviews

92 %

of reviewers recommend sendvalu

Company Reviews

Metrics

4.6

Based on 5,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.4 out of 5

sendvalu 5 star review on 28th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ist sicherer für meine Familien.danke euch das gibt. De todo corazón. Es la mejor manera para poder ayudar a mi familia.”

Helpful Report

Posted 5 years ago

“Excellent and fast service to Cuba! 4- hours and 45- minutes to an A.I.S. card. Highly recommend this servive to Cuba! Thank- you Sendvalu. My girlfriend is very happy to receive her money in a timely fashion and same day service!”

Helpful Report

Posted 5 years ago

Thanks for the friendly review, Kevin.

Posted 5 years ago

“Sehr zu empfehlen”

Helpful Report

Posted 5 years ago

“Je trouve que c'est un service très efficace à mon avis. je suis très satisfait !! Merci beaucoup de nous permettre d'aider nos familles dans tous les coins du monde . Continuez comme ça.”

Helpful Report

Posted 5 years ago

“Tengo envíos a targeta ais a cuba ase una semana más 400 doláres y el dinero no aparese en la targeta despojadas. Ello no dan razones es llamado es escritos y no contestan.lo que isieron con la manos lo están rompiendo con los pies.estoy en esta compañía desde 2010 y nunca avia tenido quejas con ellos.porfavor sendvalu responderme el dinero que es mandado a mi familia en cuba es de urgencia gravedad de mi familia a muerte no es para disfrutar. Nesecito una respuesta”

Helpful Report

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Thanks for the friendly review.

Posted 5 years ago

“Super, merci”

Helpful Report

Posted 5 years ago

“Super rapides”

Helpful Report

Posted 5 years ago

“Hallo. Ich bin sehr zufrieden mit sendvalu. Geht immer sehr schnell in wenigen Stunden. Vielen Dank.”

Helpful Report

Posted 5 years ago

Vielen Dank für ihre positive Bewertung, Herr Götz!

Posted 4 years ago

“snelle verzending”

Helpful Report

Posted 5 years ago

“After so many problems with this company. I still do not feel safe using this service. I feel their rates are high and I know their exchange rate is not good.”

Helpful Report

Posted 5 years ago

Sorry to hear that you find our rates comparatively unsatisfactory to you at this time. We get the exchange rates from our distribution partner. In the interest of the client, we try to get the best possible exchange rates from our distribution partner. These exchange rates may change at any time and they can be permanently checked with our calculator. Could you tell us why you don't feel safe when you have more than 60+ paid transactions and 1 recent transaction that is now being finalized by our local partner?

Posted 5 years ago

“I can see money has been sent to partner but partner hasn’t released the money more than 12hrs now kindly contact partner because it’s urgent,thank you Transaction number 677476”

Helpful Report

Posted 5 years ago

Our apologies that your transaction had to be canceled. We regret that this transaction has not been successful at this time. We hope we can provide you with a better customer experience next time with your future transactions with us.

Posted 5 years ago

“Die letzte Überweisung ging super schnell .”

Helpful Report

Posted 5 years ago

“great platform”

Helpful Report

Posted 5 years ago

Thanks for the friendly review.

Posted 5 years ago

“superd service v”

Helpful Report

Posted 5 years ago

Thanks for the friendly review.

Posted 5 years ago

“It very poor ,the wat you made your charges to every individual people who made transaction is too high and the charges is too much and if you couniune like you will lost customers”

Helpful Report

Posted 5 years ago

Sorry to hear that you find our rates comparatively unsatisfactory to you at this time, Jeret. We get the exchange rates from our distribution partner. In the interest of the client, we try to get the best possible exchange rates from our distribution partner. These exchange rates may change at any time and they can be permanently checked with our calculator.

Posted 5 years ago

“I have send £50 for you to give my mother American dollars. Why have you give the convertible from Cuba? All esencial are for dólar now. Please can you explain why this happen? Kind regard Melba”

Helpful Report

Posted 5 years ago

Hello, Melba. I checked all of your transactions and it showed that your beneficiary received the amount in USD on the AIS USD card. We will check this with our local partner and will send you an email once we have feedback.

Posted 5 years ago

“Schnell, zuverlässig, kostengünstig und schnelle ausreichende Information.”

Helpful Report

Posted 5 years ago

“Hasta ahora me ha sido de mucha ayuda para enviarle remesas a mis familiares en Cuba”

Helpful Report

Posted 5 years ago

“yes am satisfied your services thank you lots.”

Helpful Report

Posted 5 years ago

Thanks for your friendly review, Vincent.

Posted 5 years ago

sendvalu is rated 4.6 based on 5,173 reviews