Serenata Flowers Reviews

3.4 Rating 6,016 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 6,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email

Popular Questions:

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Customer Service

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Helpful Report

(1 week ago)

You can contact Serenata Flowers by Email.

Helpful Report

(1 week ago)

48.78%

Industry Average

“ What I actually received was a masterclass in delayed logistics and interpretive customer service. ”

- Anonymous

“ I ordered flowers for Valentine’s Day. Still no delivery by the 16th so complained. They have refunded my money but I thought at least a gesture to my partner who has missed out would be appropriate. But they refused. It’s not about the money.. it’s about the poor service. Will never use them again ”

- Oatrick

“ I contacted customer service who could not have cared less, did not acknowledge my statements regarding the bereavement, and told me I should have paid extra if the exact date was so important. ”

- Karl

Serenata Flowers Reviews

Customer Service - Bad