Serenata Flowers Reviews

3.4 Rating 6,020 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 33%
Customer Service
Communication Channels	Email

Popular Questions:

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Customer Service

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Helpful Report

(1 month ago)

You can contact Serenata Flowers by Email.

Helpful Report

(1 month ago)

50.00%

Industry Average

“ My bouquet I arranged to be delivered to my sister Maura Ryan for 5th May didn't get delivered. My sister found s few days later behind large bin, when she opened box flowers they were dead. No note was dropped inside letter box to say where they were left. I did not receive a phone call to say there was an issue.Very disappointed service, big letdown for her birthday. ”

- Therese Ryan

“ I purchased flowers and a package that was to delivered the next day ,two days later and still not delivered, when I contacted them to cancel the order and refund they say I order standard delivery which can be late up to 24 hour its been 2 days past the delivery date and still no refund and no delivery terrible service that's not good ”

- Winsome

“ What I actually received was a masterclass in delayed logistics and interpretive customer service. ”

- Anonymous

Serenata Flowers Reviews

Customer Service - Average