Serenata Flowers Reviews

3.4 Rating 6,022 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 18%
Customer Service
Communication Channels	Email

Popular Questions:

Delivery

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Customer Service

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How does Serenata Flowers deliver?

Helpful Report

(2 weeks ago)

Serenata Flowers delivers items by Courier.

Helpful Report

(2 weeks ago)

56.34%

Industry Average

“ Perhaps you should consider using another delivery company. ”

- Anonymous

“ First delivery never arrived. Second replacement delivery was badly packaged, squashed and damaged, third (replacement) never arrived. Standard responses from Customer Services who failed to properly acknowledge my emails. Difficult to find words for how exceptionally bad this experience has been. ”

- Tony Collyer

“ I paid extra for a GUARANTEED delivery ( also for a special card). ”

- Christine Wiltshire

Serenata Flowers Reviews

Delivery - Average