Serenata Flowers Reviews

3.4 Rating 5,977 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,977 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Serenata Flowers deliver? How long does Serenata Flowers take to deliver? Does Serenata Flowers deliver on time? How is accuracy and good condition of items delivered by Serenata Flowers?

Returns

Customer Service

How can I contact Serenata Flowers? How quickly does Serenata Flowers resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Serenata Flowers.

Does Serenata Flowers deliver on time?

Helpful Report

(3 weeks ago)

Greater than 57% of reviewers feedback is Serenata Flowers normally delivers on time.

Helpful Report

(3 weeks ago)

48.28%

Industry Average

“ and it arrived at least 4 hours late, and the delivery guy didn’t deliver the flower directly to the office but put the flowers on ground floor without any notice. ”

- Anonymous

Serenata Flowers Reviews

Delivery - Slow