Serenata Flowers Reviews

3.4 Rating 5,968 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,968 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Serenata Flowers deliver? How long does Serenata Flowers take to deliver? Does Serenata Flowers deliver on time? How is accuracy and good condition of items delivered by Serenata Flowers?

Returns

Customer Service

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Does Serenata Flowers deliver on time?

Helpful Report

(3 weeks ago)

Greater than 57% of reviewers feedback is Serenata Flowers normally delivers on time.

Helpful Report

(3 weeks ago)

49.15%

Industry Average

“ I thought I mentioned that the flowers were delivered, but to the wrong address, thus the flowers remained outside in the cold all night until the neighbour found them this morning and delivered them to my friend, next door, 8 Swan Court, who was in at the time of delivery, had the delivery person delivered to 8 Swan Court in the first place. ”

- Paul-Michael Seepe

Serenata Flowers Reviews

Delivery - Slow