Serenata Flowers Reviews

3.4 Rating 5,987 Reviews

56 %

of reviewers recommend Serenata Flowers

3.4

Based on 5,987 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Serenata Flowers deliver? How long does Serenata Flowers take to deliver? Does Serenata Flowers deliver on time? How is accuracy and good condition of items delivered by Serenata Flowers?

Returns

Customer Service

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Does Serenata Flowers deliver on time?

(1 month ago)

Greater than 57% of reviewers feedback is Serenata Flowers normally delivers on time.

(1 month ago)

47.46%

Industry Average

“ Still waiting for flowers to be delivered they had been due for delivery yesterday, and no one is replying to my emails ”

- Anonymous