Serenata Flowers Reviews

3.4 Rating 5,923 Reviews

57 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,923 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 59%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

How does Serenata Flowers deliver? How long does Serenata Flowers take to deliver? Does Serenata Flowers deliver on time? How is accuracy and good condition of items delivered by Serenata Flowers?

Returns

Customer Service

How can I contact Serenata Flowers? How quickly does Serenata Flowers resolve customer queries?

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Does Serenata Flowers deliver on time?

Helpful Report

(3 weeks ago)

Greater than 59% of reviewers feedback is Serenata Flowers normally delivers on time.

Helpful Report

(3 weeks ago)

57.45%

Industry Average

“ Ultimately, I have now had to cancel that order (based on non-factual information) and if I want the delivery they want me to pay again whilst still having my money. ”

- Marshall

Serenata Flowers Reviews

Delivery - Average