“Since pandemic, apparently, people are trying new things so when I ordered our swing, it was on backorder (they made us aware ahead of time) but they kept us updated. Great communication, great service. Happy customer here =)”
Yes, the lockdowns have been crazy and demand has been high. Lots of people getting swings to pass the time stuck at home. We are just happy to do our part and make the pandemic bearable.
“In a word: Awesome! Love, love, love it. So much fun and so many possibilities in positions and angles for pleasure! Suspended and strapped in is a feeling like no other.”
At the top of SexSwing.com visit the instructions tab and find the 7 ways to install your swing. Several may work depending on the layout of your apartment, but the chin up bar is the easiest and I always have one with me for use in places when I travel.
“Excellent customer service from start to finish. Online questionnaire directed me to products that were best suited for what I was looking for. Online representative was quick to answer any additional questions and delivery was FAST. Online directions made set-up simple and we have had nothing but fun since!! Set-up is easy and the material cleans well.”
“As sex is a very important part of a relationship,the swing just added a great addition to ower Love Making. WOW wish I had one years ago! The swing I received from this company is awesome! Don't wait and order. There is nothing wrong to be adventurous with making love! I have been collecting my retirement for a while now so I'm not a youngster and it really helps with positions that probably I wouldn't be able to do. So order yours now you won't be disappointed!!!!”
Thanks for the feedback, it really helps. You are a perfect example of a swing buyer. So many believe it is only a younger man's game, but you are a very typical user.
“Terrible customer service, tried to cancel my order 10 minutes after I bought it, only to get the run around and be called a thief cause I went through visa to cancel it!”
I apologize that you were not happy. You tried to cancel your order after several hours and the box was already on its way to Canada. I apoligize for being too fast.
You were more than welcome to refuse the package as stated in our return policy. Unfortunately, after shipping the package, giving a full refund and allowing you to keep the package is not our normal procedure. Sorry.
Did you ever refuse the package and get your refund?
“My second swing from these good folks. Ex wife claimed the first in our seperation. But all is well. Hooks was hung. Ordered another! Highy reccomend!!”
“The entire setup is super high quality! The padded slings are great and really help with comfort. You feel safe and secure in this swing which is important if you’re really going to enjoy it! Highly recommend.”
Sorry, you were not satisfied. Did you contact support? I am not able to locate any help tickets for your name and am not even sure what a straddle strap is.
As far as instructions, there are 2 theories as discussed on our site. Some companies included graphic hardcore images on packaging and instructions as they are made for retail store displays. Others opt for discrete instructions because they never know when kids may open the box.
The item you ordered falls into the latter category. There are extensive instructions about installation on our site at this link https://www.sexswing.com/swing-instructions-and-installation/