SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again, we were made to feel very welcome upon meeting our salesman, Mike, and financial wizard, Alan. Service was prompt, a fantastic deal was made and we drove away very happy indeed with our new Kia Sportage. Thank you very much. This is the 4th car we have bought from you and we will definitely be returning and passing our opinions onto family and friends.”

Helpful Report

(Darlington) - Posted 8 years ago

“Very good service”

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(Durham) - Posted 8 years ago

“Extremely helpful and pleasant.”

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(York) - Posted 8 years ago

“Dealt with Gary very plain talker convinced me why I needed a new car so bought one.Found all the staff very helpful and friendly especially Shaun the manager.”

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(Middlesbrough) - Posted 8 years ago

“Throughout the whole purchase, we were informed of every detail, no sales nonsense, just an answer to any of our questions, the purchase was very easy and we now have a lovely car.”

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(York) - Posted 8 years ago

“Helpful pre and post purchase”

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(York) - Posted 8 years ago

“The customer service provided by Georgia was outstanding! After a bad experience at another dealership, it was refreshing to be treated with respect and to be listened too. Within a short time I was supported to identify the ideal car for my needs, offered a test drive and given all of the options to finance/purchase a car. Fantastic Service!”

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(Durham) - Posted 8 years ago

“Friendly honest staff great car deals love our new car”

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(Richmond) - Posted 8 years ago

“I've already submitted a review..........”

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(Richmond) - Posted 8 years ago

“From start (browsing your website) to finish (pick up) the purchase of our new car took less than 24 hours. All of the personnel we encountered were courteous, efficient, helpful and what we really liked was the fact that we weren't subjected to the 'hard sell' approach to business. The staff also worked as a team to expedite the sale/purchase. On discovering a slight blemish on the vehicle the following morning we contacted your sales manager and the matter is to be dealt with at our convenience, which is great as we have work and personal commitments. Please pass on our comments and thanks to your team.”

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(Durham) - Posted 8 years ago

“From the moment I entered the showroom. I was treated with courtesy and respect. There was no hard sell but rather a professional conversation about my ideas and what I was looking dmfor in a new car.”

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(York) - Posted 8 years ago

“Helped make buying a new car stress free. Really happy with my purchase and the salesman was really friendly & helpful and never put any pressure on me to buy anything I didn't want”

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(York) - Posted 8 years ago

“A friendly pleasant approach, very knowledgeable about Mazda.”

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(Durham) - Posted 8 years ago

“Time and explanations not pressurised Very friendly”

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(Middlesbrough) - Posted 8 years ago

“I looked at two cars on site over 7 days. On each occasion I saw the same salesman Graem King.He was very good and explained everything in detail My eventual purchase and collection of vehicle was arranged and carried out perfectley”

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(Durham) - Posted 8 years ago

“Nothing was to much trouble for them 10/10 THANK YOU.”

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(Darlington) - Posted 8 years ago

“Les worked very hard to find me a deal that I could afford. I am extremely happy with my car and the way I was treated whilst the negotiations were taking place.”

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(Richmond) - Posted 8 years ago

“From start to finish the service we received from Martin was excellent. He was very knowledgeable, very patient, and didn't try to sell us something we didn't need. He found us the perfect car within a week, under budget, and gave a very fair trade in for our car.”

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(York) - Posted 8 years ago

“Matthew made buying a car effortless. A true testament to the customer service received at SG Petch.”

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(Durham) - Posted 8 years ago

“The service we received was excellent and thorough. Good after service”

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(Middlesbrough) - Posted 8 years ago

SG Petch is rated 4.8 based on 5,373 reviews