SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service during restrictions has been amazing. A detailed video was taken as we couldn't view the car in person. The processes we're straight forward and simple. Covid rules were followed at all times. The agent who dealt with me was fantastic can't fault them. A trusted car retailer in my opinion, who I would definitely buy from again and recommend others.”

Helpful Report

(York) - Posted 4 years ago

Hi Mandeep, That is great to hear. Thank you for taking the time to leave us a review.

Posted 4 years ago

“From the initial enquiry telephone call to purchasing the vehicle I was offered courtesy and great service. Matthew Newell made it very easy to purchase the vehicle and would recommend to my family and friends. Well done.”

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(Durham) - Posted 4 years ago

Hi Lynne, That is great to hear. Thank you for taking the time to leave us a review and we hope you enjoy your stunning new car.

Posted 4 years ago

“Brilliant service especially from Ryan nothing too much trouble , definitely reccomend”

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Posted 4 years ago

Hi Alison, That is great to hear, thank you for leaving a review.

Posted 4 years ago

“Needed a new motability car and was anxious as I’m extremely clinically vunerable Stephen was great which resulted in me getting in and out of the car I was considering and was very rapid getting me in and out from arriving doing what I needed to do and the car ordered was about 45 mins good rapid service and a free cuppa ;-) well done Hyundai Middlesbrough looking forward to my kona electric coming”

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Posted 4 years ago

Thanks for taking the time to leave a review. We are glad we could be of service.

Posted 4 years ago

“I don’t have a problem with Petch Garage, just disappointed with the car I purchased. A Hyundai i10 Premium automatic. Gears are very laboured and sluggish driving. Apparently this is a disadvantage of this small city car.”

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(Middlesbrough) - Posted 4 years ago

Hi Brenda, That is disappointed to hear if you would like any further assistance don't hesitate to contact us at https://www.sgpetch.co.uk/contact-us.

Posted 4 years ago

“I had a great experience with SG Petch Darlington! I dealt with Kevin who made me feel at ease, and despite getting to the show room and not liking the car I originally chose to view Kevin showed me an alternative he thought I may like and I LOVE it. Thank you so much Kevin and the team for your mint customer service :)”

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Posted 4 years ago

That is great to hear Molly. Thanks for taking the time to leave a review.

Posted 4 years ago

“I enjoy a very strong feeling of loyalty to SG Petch. It results from receiving the benefit of expert opinion on the choice of car and the care and customer support which has been demonstrated during several years of servicing. And the contact with these professionals has been like making new and trusted friends.”

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(Durham) - Posted 4 years ago

That is great to hear John! Thank you for your kind words and continued custom. We hope you enjoy your new car.

Posted 4 years ago

“very good service and hassle free.”

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(Richmond) - Posted 4 years ago

Thanks for leaving us a review Nigel.

Posted 4 years ago

“I would highly recommend purchasing a vehicle from SG Petch. From making an initial telephone enquiry regarding a potential vehicle to walking through the doors at SG Petch, Belmont we felt welcome & valued. The Receptionist was friendly & polite & the salesman, Matthew, was extremely helpful assisting us to the final purchase. Great service.”

SG Petch 5 star review on 25th April 2021

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Posted 4 years ago

This is great to hear, Thank you for leaving us a review and we hope you enjoy your new car.

Posted 4 years ago

“First Class Service from start to finish, wonderful to find such a great garage to have my Seat serviced. Many thanks.”

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Posted 4 years ago

That is great to here, Thanks for leaving us a review.

Posted 4 years ago

“The customer service I received whilst buying my new car from S.G. Patch Darlington was excellent. Considering I bought my car during the lockdown everything was done to keep me informed and make my purchase easy and without complications.”

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(Darlington) - Posted 4 years ago

That is great to hear Clifford, Thanks for taking the time to leave us a review.

Posted 4 years ago

“I recently bought a new car from Petch and found the service both professional and knowledgable. The information was concise and friendly. My car was delivered in the stated time frame without any fuss and in line with the Covid restrictions”

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(Durham) - Posted 4 years ago

Thanks for taking the time to leave us a review Geraldine.

Posted 4 years ago

“Great experience , they went over and above what they should have done , very pleased. We love our new 2008 GT”

SG Petch 5 star review on 20th April 2021

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(Darlington) - Posted 4 years ago

Thank you for leaving us a review Jeremy and we hope you enjoy your stunning Peugeot 2008 GT.

Posted 4 years ago

“Like to say a massive thank you to Gareth that works at the Hyundai garage in Middlesbrough. He went above and beyond to help our family at a very emotional time. He found the perfect car and made everything happen. Our dad was over the moon and brought him comfort to that our mam had meny yrs of stress free motoring ahead . Gareth was brilliant through out the process and the compassion he showed us was much appreciated. Thank you Gareth.”

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Posted 4 years ago

That is great to hear Sharon, we are pleased you've been happy with the service provided. Thank you for taking the time to leave us a review.

Posted 4 years ago

“Outstanding service. I am really pleased with my purchase.”

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(York) - Posted 4 years ago

That's great to hear Grant. Thanks for leaving us a review.

Posted 4 years ago

“Recently bought a vehicle from there Durham SEAT branch, sales chap was great, very helpful. Vehicle developed a fault, from moment I contacted sales chap to the service manager contacting me, the service was excellent. It was recovered,repaired and back to me in no time. Fantastic, quick, friendly and professional. Would recommend”

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(Durham) - Posted 4 years ago

That is great to hear Mark. Thank you for taking the time to leave us a review.

Posted 4 years ago

“I have to say that every thing was very good from start to completion the sales staff were excellent I was not given a hard sell which i appreciated cannot think how it could have been better”

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(Middlesbrough) - Posted 4 years ago

Hi Michael, That is great to hear, thank you for taking the time to leave us a review.

Posted 4 years ago

“Very helpful and easy to deal with.”

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(York) - Posted 4 years ago

Thanks for taking the time to leave a review.

Posted 4 years ago

“Good prices. Received accessories within a few days. Incorrect item was replaced immediately. Very satisfied.”

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Posted 4 years ago

That's great to hear Matthew, Thanks for leaving us a review.

Posted 4 years ago

“Good efficient service even during the Coronavirus outbreak”

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(Durham) - Posted 4 years ago

Thanks for leaving us a review David.

Posted 4 years ago

SG Petch is rated 4.8 based on 5,373 reviews