SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,374 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,374 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very many thanks to all concerned during our recent purchase of a Kia Sportage. Chris Dunwell made the entire buying process enjoyable, informative and professional. Our car was prepared to a very high standard and all our requests and additional needs were completed as promised. The follow up contact from the dealership was much appreciated and we will definitely be using SG Petch in the future.”

Helpful Report

(Darlington) - Posted 5 years ago

That is great to hear Victor, thanks for taking the time to leave us a review.

Posted 5 years ago

“Very friendly and helpful was very pleased with my purchase”

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(Sunderland) - Posted 5 years ago

Thanks for taking the time to leave us a review Vivien.

Posted 5 years ago

“Customer service at it’s best. Smart pleasant and very informative the salesman has now sold my husband and I our last two of the three cars we have bought from S.G. Petch. He always remembers our names when we bring our car for service and his easy manner and none pushy attitude is the reason we ask for him when we are considering buying a new car. He will always go out of his way to ensure that we are satisfied. A pleasure to do business with him. A credit to the firm.Our thanks to Ryan.”

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(Darlington) - Posted 5 years ago

That is great to hear Ann. Thank you for your review and continued custom, we hope you enjoy your new car.

Posted 5 years ago

“Needing a mobility car with a large boot was made very difficult during lock down. Until I met Michael Beck at the Castletown, Sunderland garage. He understood exactly what I wanted and needed to suit my needs. The whole transaction was made so easy from start to finish. Michael and the team made myself and my husband feel very safe in the unprecedented circumstances of covid. Everyone was very friendly and helpful”

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(Sunderland) - Posted 5 years ago

That is great to hear, Thanks for taking the time to write us a review.

Posted 5 years ago

“Emma was very helpful as always and was very patient when I took so long to decide what car I wanted! Amazing service, purchased the car on Friday and took it home by the Monday”

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(Durham) - Posted 5 years ago

Thanks for leaving us a review Sophie and we hope you enjoy your new.

Posted 5 years ago

“Simon was very pleasant and helpful (as was the other staff members we had contact with) very happy with our purchase. Best of all there was NO pressure at all!!!!!!”

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(South Bank) - Posted 5 years ago

That is great to hear Keith. Thanks for leaving us a review.

Posted 5 years ago

“all staff were very professional and helpful”

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(Sunderland) - Posted 5 years ago

Thanks for leaving a review Andy.

Posted 5 years ago

“SG Petch Darlington were really helpful with trading in my old car and getting my new and Andrew did a great job of finding my dream car for me and got the paperwork sorted quickly and easily.”

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(Darlington) - Posted 5 years ago

That is great to hear Katie. Thanks for taking the time to leave a review and we hope you enjoy your new car.

Posted 5 years ago

“Very friendly and helpful staff”

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(Darlington) - Posted 5 years ago

Thanks for your review Dylan.

Posted 5 years ago

“Perfect service! Very quick and easy. Craig Parker was very helpful”

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(South Bank) - Posted 5 years ago

Thanks for leaving a review.

Posted 5 years ago

“Friendly, helpful salesman, no problem with getting a test drive, ordered car and delivered on time, altogether very good service.”

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(Darlington) - Posted 5 years ago

Thanks for your review Geoffrey and we hope you enjoy your new car.

Posted 5 years ago

“The whole process from test drive to purchase was handled very professionally. many thanks to Ricky for all his help.”

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(York) - Posted 5 years ago

That is great to hear Paul, Thanks for leaving us a review.

Posted 5 years ago

“Great service very pleasant sales team”

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(Durham) - Posted 5 years ago

Hi Paul, Thanks for taking the time to leave us a review.

Posted 5 years ago

“The usual excellent service I have had these past 5 years”

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(Durham) - Posted 5 years ago

Thank you for leaving a review and continued custom.

Posted 5 years ago

“I am very satisfied with our new car. Staff was very helpful and understanding and polite. 5*”

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(Durham) - Posted 5 years ago

Thanks for leaving us a review Charline.

Posted 5 years ago

“Very friendly efficient service nothing too much trouble for the salesman.”

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(York) - Posted 5 years ago

Hi Linda, Thank you for taking the time to leave us a review and we hope you enjoy your new car.

Posted 5 years ago

“The sales person both my wife and I saw was Abby Richardson, who couldn’t have been more helpful and professional. My car was put in part ex for a new Tuscon and the transaction went through seamlessly.”

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(Middlesbrough) - Posted 5 years ago

That is great to hear Stuart, Thanks for leaving us a review.

Posted 5 years ago

“Had a car we wanted at the right price. Negotiated a fair trade in price for ours and agreed a good finance package. Smooth transaction, nice people to deal with. Very happy.”

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(Sunderland) - Posted 5 years ago

That is great to hear Lorraine, Thanks for taking the time to leave us a review.

Posted 5 years ago

“Good service”

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(Darlington) - Posted 5 years ago

Thanks for leaving us a review Jennifer.

Posted 5 years ago

“All worked very well, from part-ex to purchase.”

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(Darlington) - Posted 5 years ago

Thanks for leaving us a review.

Posted 5 years ago

SG Petch is rated 4.8 based on 5,374 reviews