SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Customer Service, No pressure sales, Courteous very helpful, Friendly approachable Sales Executive s, My 4th Sportage this one is my 1st from SGPetch , changed from Manual to Automatic, Nicky was extremely helpful.”

Helpful Report

(Sunderland) - Posted 4 years ago

Hi Susan, Thank you for taking the time to leave us a review.

Posted 4 years ago

“I can only say that the treatment we received from SG Petch, in particular David Hutchinson was excellent. he was totally professional and at no time was there any pressure put on us, unlike some other garages. I will definitely be going back”

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(Darlington) - Posted 4 years ago

That is great to hear Glynis. Thanks for taking the time to leave us a review.

Posted 4 years ago

“Very professional outfit from the sales manager to sales team”

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(York) - Posted 4 years ago

Hi Ian, Thanks for leaving us a review.

Posted 4 years ago

“Very easy to deal with and fair and friendly.”

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(South Bank) - Posted 4 years ago

Hi Nick, Thanks for taking the time to leave us a review.

Posted 4 years ago

“Very good customer service. Nice staff and I definitely recommend this place.”

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(York) - Posted 4 years ago

Thanks for a leaving us a review Shakeel.

Posted 4 years ago

“Total professional service from start to finish especially from sales executive Connor Burrell. All our needs and questions answered and sorted. Cannot speak more highly of the whole SG Petch team well done everyone.”

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(Durham) - Posted 4 years ago

Thats great to hear Lisa. Thanks for leaving us a review.

Posted 4 years ago

“Excellent service, understood my needs as the car was for pulling a caravan”

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(Richmond) - Posted 4 years ago

Thanks for leaving us a review Stuart.

Posted 4 years ago

“Very professional - knowledgeable all delivered with no pressure - time taken to explain new technology.”

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(Sunderland) - Posted 4 years ago

Thanks for leaving us a review Michael.

Posted 4 years ago

“I found the customer care excellent. Wouldn't hesitate to recommend to friends and family.”

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(York) - Posted 4 years ago

That is great to hear Suzanne! Thanks for leaving us a review.

Posted 4 years ago

“SG Petch at Sunderland were excellent to deal with. There was no pressure or hassle from the very beginning. The salesman Nicky gave us all the information we required and knew his product well, which in turn made the whole experience a pleasure. We would certainly recommend this garage.”

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(Sunderland) - Posted 4 years ago

That is great to hear Robert, Thanks for leaving us a review.

Posted 4 years ago

“First class service all round”

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(Sunderland) - Posted 4 years ago

Thanks for leaving us a review Thomas.

Posted 4 years ago

“We recently bought a car from SG Perch in Durham. The whole experience was excellent.Shannon was so helpful and made the whole process very simple for us. We are over the moon with our car and would definitely buy from here again without hesitation. Brilliant, friendly service. Thank you.”

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Posted 4 years ago

That is great to hear Carol! Thanks for taking the time to leave a review.

Posted 4 years ago

“I can only describe my experience of dealing with S G PETCH as brilliant. We chose a Sportage and was shown the car by Ricky Doughty, he was a breath of fresh air, I have dealt with numerous car salesmen in my past but Ricky made the whole process a complete pleasure, he went over and above to ease us through all aspects of the purchase followed up by courtesy calls to ensure we were pleased with the car. We cannot speak highly enough of Ricky he is a credit to your company.”

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(York) - Posted 4 years ago

That is great to hear Colin, Thank you for leaving us a review and we hope you enjoy your new Kia Sportage.

Posted 4 years ago

“The whole process of purchasing a car has been made relaxing due to the work of Kevin Jackson. However I do believe that especially Service Packs for KIA products and if possible Tyre and Alloy Insurance Packs should be transferable to another vehicle sold by S G Petch. GAP Insurance does give the customer a refund of outstanding cover so why not the above? This is something that should be looked into.”

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(York) - Posted 4 years ago

Hi Anthony, Thank you for leaving us a review and we hope you enjoy your new car.

Posted 4 years ago

“Very satisfied with all aspects of sale”

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(York) - Posted 4 years ago

Thats great to hear Peter, thanks for leaving a review.

Posted 4 years ago

“Brilliant customer service”

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(Darlington) - Posted 4 years ago

Thanks for taking the time to leave us a review Stephen.

Posted 4 years ago

“After a few hiccups, everything got sorted and the staff were great”

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(Middlesbrough) - Posted 4 years ago

Thanks for taking the time to leave us a review Peter.

Posted 4 years ago

“Been looking for a abarth turismo for ages other franchise garages were far too expensive. Sg petch were a lot cheaper by a mile and the sales team were great.”

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(Darlington) - Posted 4 years ago

Hi Anthony, Thanks for your review and we hope you enjoy your fantastic new car.

Posted 4 years ago

“No hard sell, very relaxed atmosphere with salesperson who were happy to listen more than talk (I know, it makes a change). Information and advice was good and they were pretty efficient. Things were done when they said they would be.”

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(Sunderland) - Posted 4 years ago

That is great to hear Allan. Thanks for taking the time to leave us a review.

Posted 4 years ago

“Very many thanks to all concerned during our recent purchase of a Kia Sportage. Chris Dunwell made the entire buying process enjoyable, informative and professional. Our car was prepared to a very high standard and all our requests and additional needs were completed as promised. The follow up contact from the dealership was much appreciated and we will definitely be using SG Petch in the future.”

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(Darlington) - Posted 4 years ago

That is great to hear Victor, thanks for taking the time to leave us a review.

Posted 4 years ago

SG Petch is rated 4.8 based on 5,373 reviews