SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly, professional service. It must have been good because my daughter also bought from the same salesman. I am looking forward to a owning my Kia and continuing my relationship with S.G Petch for many years to come.”

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(York) - Posted 10 years ago

“Great service, very helpfull staff. Made buying a new car very easy”

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Posted 10 years ago

“My first experience with SG Petch and hopefully there will be many more, from my first contact with the dealership to the day I collected my new car I can't fault the service, absolutely first class I was delighted to be invited to the launch of the new MX5 and subsequently the test drive that followed with a Mazda UK demo driver at the dealership ( it really made me very impressed with the professionalism of Mazda ) so much so I made an order So the handover was organised to perfection and I was fortunate to take up the offer of 7 days free insurance from Mazda which I extended for a year after been offered an extremely good quote on a 12 month basis I rate SG Petch very highly and would recommend them to all I know to purchase a car but sorry to say not have a service plan with My only negative comment is that the 3 year service plan I requested could not be matched by SG Petch to another Mazda dealership local to me I am very disappointed on this point as I would have preferred to have continued my association with SG Petch through servicing/warranty work and any repair work I may have required I have purposely held back in committing to purchasing a service plan from a competitor in the hope that SG Petch would contact me with a matching offer but fear I will not hear from their service department within the next seven dayside”

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Posted 10 years ago

“Got a great deal from the Kia sales team. I have dealt with SG Petch for several years having had a Kia Sportage since 2010 and always found the staff very helpful. When we purchased our Kia Ceed we were very impressed with the car, however we were disappointed to find the vehicle did not have park assist, as we were under the impression when discussing the model we chose that it had it along with other extras such as heated seats, steering wheel etc We thought we had purchased a higher specification car than we bought Apart from that we are very please with what we bought”

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Posted 10 years ago

“From the minute I walked into the showroom I was welcomed warmly and throughout my purchasing experience I was treated very warmly by all staff, the main reason why I always go to SG Petch in Durham.”

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(Durham) - Posted 10 years ago

“Knowledgeable sales team that listen to the customers needs.”

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Posted 10 years ago

“At a very sad and traumatic time i went to change my car the whole experience was wonderful. My needs for a smaller car were met with advice and help by very professional people. I would recommend SG Petch to everyone no matter what your age old or young they seem to be able to recommend a car. Thank you all very very much.”

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Posted 10 years ago

“My experience with your company was faultless. Alan Copeland the Sales Executive was very understanding to my needs and listened to my requirements very well. Alan is an absolute asset to your company. As a result the entire sales encounter was superb, memorable and an entire pleasure. My new car is perfect in every way. Thank you for a fantastic experience SG Petch!”

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(Durham) - Posted 10 years ago

“I went to the garage to view a car as I had been looking online, from walking in to picking up my car the experience was great. It was not a typical car sales garage! I asked the first gentleman if there were any cars available in my price range, he immediately got a list of all available cars, asked me what colour, age etc I wanted. He then passed me over to Tony Hill who was excellent. He showed me used options and then suggested a price for a brand new model in which I weighed the pros and cons as it was slightly over my budget. The follow up service was great as I asked them to hold my car for 2 weeks before collecting. I would highly recommend the garage based on the service I received, all staff were pleasant and friendly and treat you as a person rather than commission.”

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Posted 10 years ago

“It said what it said on the tin five star”

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(York) - Posted 10 years ago

“Excellent service at all stages. No hard selling but considered information to enable me to make a decision between 'old' sportage and new model. George, the sales rep and his boss Ian were the staff I did business with and I can't fault their friendly and professional attitude towards customers. I am delighted with my new Sportage GT line. The quality and specification are v good for the price and the car is all I could have wished for. Thanks to SG Petch.”

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(York) - Posted 10 years ago

“We were very happy with the service we received by all the staff on the Mazda department. Very knowledgeable. Most important for us was that it was not high pressure salesmanship. It is our third Mazda and not our last!”

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Posted 10 years ago

“Excellent hassle free purchase from a happy friendly local branch”

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(Durham) - Posted 10 years ago

“Alan Copeland was my Sales person and I found him to be helpful, friendly, and very nice to deal with. He made the whole process easy and stress free. He is a credit to you. Many thanks Alan.”

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(Durham) - Posted 10 years ago

“Very good service the only thing was the vagueness about the prices and the constant asking me what I wanted to spend but I expect all car dealerships do this. I was happy with my purchase and they threw in free car mats without me asking. I didn't realise that the SEAT I purchased did not come with a spare wheel. I bought my last car also from SG Petch so I would recommend them.”

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(Durham) - Posted 10 years ago

“Friendly and very helpful would recommend to anyone”

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Posted 10 years ago

“Excellent service from Alan at Durham Mazda”

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(Durham) - Posted 10 years ago

“The staff at SG Petch were fantastic! Really helpful and knowledgeable, made buying a new car an easy stress free experience.”

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(York) - Posted 10 years ago

“The salesman kept us informed all the way through the order”

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Posted 10 years ago

“I found the sales person very helpful and friendly so the buying of my car was very easy. Thanks to all the staff I encountered they were brilliant”

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(York) - Posted 10 years ago

SG Petch is rated 4.8 based on 5,373 reviews