SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff are friendly and polite. They tell you all that you need to know and answer questions reliably. They do their best to ensure that customers get the correct vehicle for their requirements at a competative price.”

Helpful Report

(York) - Posted 10 years ago

Karen, thank you for taking the time to leave a review. Enjoy your new car!

Posted 10 years ago

“excellent service from all staff at each stage of the sale”

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(Middlesbrough) - Posted 10 years ago

John, thank you for your review

Posted 10 years ago

“Darren, the salesman we dealt with was extremely helpful from our arrival. We were undecided on whether to opt for diesel or petrol versions, and he advised that the diesel version was much more economical. When we collected the car, he took time to explain all of the features of the car, in language that we could both understand. After almost 3 weeks, we are still delighted with the car and would recommend SG Petch to anyone seeking a new car.”

Helpful Report

(Darlington) - Posted 10 years ago

Glynis, thank you for the recommendation and your review. Great to hear you're enjoying your new car and that Darren's advice was helpful to you in your purchasing decision.

Posted 10 years ago

“My second car from s g petch had great service and got me exactly what i wanted. Good turn around on my car just took a few days. sales person new and explained all the extra controls on the car so when i drove away i was confident on how everything worked.”

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(Darlington) - Posted 10 years ago

Mark, we really appreciate the repeat custom and many thanks for taking the time to submit a review.

Posted 10 years ago

“After our carwas written off in an accident , Steve Kennedy found us just the right car at the right price. The service hegave us wasexcellent and I cannot praise him enough.”

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(Darlington) - Posted 10 years ago

Jennifer, thank you for writing a review. We'll forward your comments on to Steve, he'll be delighted. Enjoy your new car!

Posted 10 years ago

“Hi , I have already submitted a very positive review about SG PETCH”

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(York) - Posted 10 years ago

Neil, thank you!

Posted 10 years ago

“Very friendly staff, good communication, can't beat a good old family run business, highly recommended”

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(Durham) - Posted 10 years ago

David, thank you for your kind words and recommendation. Enjoy your new car!

Posted 10 years ago

“Very pleased with all aspects of the customer service and delivery of my brand new KIA. Would recommend SG Petch to anyone looking to buy a new car.”

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(York) - Posted 10 years ago

“Fantastic service Ron and his sales manager were very helpful, nothing was too much trouble and they made my purchase of my new car enjoyable . I would reccomed them to anyone and I'd like to say a big thank you”

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(Darlington) - Posted 10 years ago

Christina, thank you for taking the time to submit a review and also for the recommendation. We'll let Ron and his manager know, they'll be delighted. Enjoy your new car!

Posted 10 years ago

“Sales man Chris Hunter very patient but not pushy. His knowledge of vehicle excellent. Sale handled efficiently by petch team”

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(Darlington) - Posted 10 years ago

“A relatively pain free experience, which is a first when choosing a new car. We had done a lot of research on line & decided the i40 was the car we wanted but as the new model was not available Gareth offered a current model to test drive & explained the new features and options. The finance and servicing options were also clearly outlined and our preferred options easily completed. We were very pleased when the spec we decided on was available much sooner than we expected. The only downside was having to wait to take delivery when we had arranged a time to collect the car?, however we were well looked after by SG Petch staff while we waited. Only one minor complaint - the car did not come with car mats which we have been used to when taking delivery of a new car, however Gareth arranged these and at a discount. A great car and a dealer we would recommend. Thank you.”

Helpful Report

(Middlesbrough) - Posted 10 years ago

Sandra, thank you for taking the time to write a review.

Posted 10 years ago

“This was a most enjoyable experience Sean was very helpful and polite unlike previous purchasers from other garages I would and have recommended SG Petch and Sean to friends and relatives many thanks Diane”

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(Darlington) - Posted 10 years ago

Diane, Sean will be delighted. Many thanks for purchasing a car and taking the time to write a review.

Posted 10 years ago

“Really good service at SG Petch. It isn't the first time I've bought a car here and I doubt it'll be the last! Great customer service with staff who know their stuff. A big shout out to Shaun for helping me get my beautiful new Fiat 500.”

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(Darlington) - Posted 10 years ago

Samantha, thank you so much for the repeat custom, it really is appreciated. Shaun will be delighted. Enjoy your new Fiat 500!

Posted 10 years ago

“Excellent service from friendly staff who made the whole process of buying a car a pleasure”

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(Durham) - Posted 10 years ago

Edward, thank you for submitting a review. Enjoy your new car!

Posted 10 years ago

“Excellent customer service, very friendly approachable staff who were very knowledgeable”

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(Durham) - Posted 10 years ago

Denise, thank you for taking the time to write a review.

Posted 10 years ago

“Excellent service second car we have bought from them would definitely recommend”

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(Darlington) - Posted 10 years ago

Nigel, many thanks for the repeat custom and taking the time to submit a review.

Posted 10 years ago

“Shaun and Ray were the gentle men who dealed with me they were great from start to finish very friendly very helpful went above and beyond to give me the best service :) very thankful for there help and support in buying my first car on finance!”

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(Darlington) - Posted 10 years ago

Ashton, thank you for leaving feedback on your first car buying experience. Shaun and Ray will be delighted. Enjoy your new car!

Posted 10 years ago

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(Darlington) - Posted 10 years ago

“Very impressed with service, amazed at how quick and painless every thing was and how quickly we received the car. Very happy with everything. Staff also have a good sense of humour!!!”

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(Richmond) - Posted 10 years ago

Graham, many thanks for taking the time to write a review. We're pleased everything went well with your purchase. Enjoy your new car!

Posted 10 years ago

“They were excellent in helping me choose my first car after been messed around by other grarages. I will definitely be going back there! Brilliant customer service.”

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(York) - Posted 10 years ago

Jack, we really appreciate you taking the time to write a review and for considering us for your first car! See you soon!

Posted 10 years ago

SG Petch is rated 4.8 based on 5,373 reviews