SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Callum was efficient and effective and straight forward. I bought a car I didn’t expect to buy but I’m very happy with it.”

SG Petch 5 star review on 29th October 2019

Helpful Report

(South Bank) - Posted 6 years ago

“10/10 - Martin was very helpful . So pleased with our car .”

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(York) - Posted 6 years ago

“Great service. Victoria was very helpful.”

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(Durham) - Posted 6 years ago

“The sales person was very helpful and did not pressure us to make a sale. He explained everything thoroughly and helped us to transfer our old number onto the new car. Was available by phone with one or two queries after we had taken delivery. My only niggle is that customer parking was not always easy.”

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(Darlington) - Posted 6 years ago

“Have used SG Petch for many years. Always find them helpful, courteous and are great to deal with. Servicing is good and we have never had any problems”

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(York) - Posted 6 years ago

“Excellent service as always, car delivered early and paperwork easy to complete. Thanks all.”

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(York) - Posted 6 years ago

“Very helpful service, looked after me very well.”

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(York) - Posted 6 years ago

“Very friendly staff at the Durham showroom”

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(Durham) - Posted 6 years ago

“Ryan was superb, professional and patient he gave us the space required to make a decision and helped create an affordable payment plan for an incredible car. try Asset to the firm”

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(Darlington) - Posted 6 years ago

“Excellent service - a well-informed Sales Executive, and plenty of time to discuss our options and view the vehicles we were considering. Delighted with our purchase (and will be back to show you our Alfa Sud TI!)”

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(York) - Posted 6 years ago

“Just had the most fantastic service from Ilona Currie and Steve Perry. Roughly my Kia car in as it wasn’t driving very well. Steve took the time to explain what he thought it was and he arranged a courtesy car which I desperately needed for work. Both staff worked tirelessly to sort my car out and were friendly, professional and wonderful! I would strongly recommend the Kia garage to anyone wanting to buy or service their car. Well done”

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Posted 6 years ago

“The whole team went out of their way to ensure the delivery of our new cars, were delivered on a time and date that made life so much easier for us. Thank you”

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(Darlington) - Posted 6 years ago

“Chris and Andrew were extremely helpful in helping me replace my car and find the perfect new one, both deserve 10s as I was a very awkward customer and they did everything they could to make sure I was happy with my new car.”

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(Darlington) - Posted 6 years ago

“Great staff very good and pleasant took time helping with workingsof my new car.”

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(Middlesbrough) - Posted 6 years ago

“Excellent service from the team especially Tony who I dealt with.Good communication throughout everything explained well and professionally put into place to make buying car effortless. Thanks”

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(Middlesbrough) - Posted 6 years ago

“very good company would like to thank lewis for all his help on helping us buy the car he went out of his way and will be definatly buying from you again would recomend”

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Posted 6 years ago

“Good customer service”

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(Durham) - Posted 6 years ago

“Excellent service from my first visit to collecting my new car”

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(York) - Posted 6 years ago

“Alan Copeland was a lovely salesman and could not do enough for us. Even though we had a slight problem with the manager ordering us the wrong colour car, it was quickly rectified and we are getting used to our new car.”

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(Durham) - Posted 6 years ago

“Everything about the service received is simply first class, from the moment you make the first contact till the end of your business with them. Special mention for the man who always looks after me and my family, Adam Grant, fantastic care and attention. Thank you.”

Helpful Report

(Durham) - Posted 6 years ago

SG Petch is rated 4.8 based on 5,373 reviews