SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was excellent. Thomas, the salesman, was very friendly and helpful, giving us Information and advice (and a test drive) before ordering. We are really pleased with our Kia Niro EV.”

Helpful Report

(York) - Posted 5 years ago

Thanks for leaving us a review Rosemary and we are glad your enjoying your new car.

Posted 5 years ago

“Roger Crozier dealt with me when I bought the car. Excellent customer service and would recommend to anyone”

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(Durham) - Posted 5 years ago

Thanks for leaving us a review Ethan.

Posted 5 years ago

“Everything explained in simple terms....no sales pressure.”

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(Durham) - Posted 5 years ago

Hi John, Thanks for leaving us a review.

Posted 5 years ago

“very good customer service at Darlington branch, great team and very efficient with solving any problems you have.”

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Posted 5 years ago

Thanks for leaving us a review Sebastian.

Posted 5 years ago

“Very trustworthy, fair and reliable with excellent customer service.”

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(Middlesbrough) - Posted 5 years ago

Thanks for leaving us a review Susan.

Posted 5 years ago

“Quite a laidback experience. Very efficient though. Excellent salesperson.”

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(York) - Posted 5 years ago

Great to hear Pamela. Thanks for leaving us a review.

Posted 5 years ago

“Adam was excellent even with all the covid restrictions.”

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(Durham) - Posted 5 years ago

Thanks for leaving us a review Karen and we hope you enjoy your new car.

Posted 5 years ago

“Bought my new Giulia from Iain and Wayne, excellent service and all done by long distance! Very pleased!”

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(York) - Posted 5 years ago

Thats great to hear Robert. Thank you for leaving us a review.

Posted 5 years ago

“Sales person was very polite, he managed the sale taking care to adhere to the COVID situation. My car was ready on time and I am very pleased with it. (Kona electric). I have used S.G.Petch for a number of years and I find them to be fair, honest and reliable and will continue to use them to purchase my next new car.”

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(Middlesbrough) - Posted 5 years ago

Hi David, Thanks for leaving us a review and your continued custom. We hope you enjoy your new car.

Posted 5 years ago

“brilliant service very friendly would buy again!!!!!!!”

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(Darlington) - Posted 5 years ago

Thats great to hear George. Thanks for leaving us a review.

Posted 5 years ago

“Friendly, knowable and able to guide us through the sale process with ease”

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(Darlington) - Posted 5 years ago

Great to hear Dorothy, Thanks for leaving us a review.

Posted 5 years ago

“Good and friendly service”

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(Darlington) - Posted 5 years ago

Thanks for your review Lauri and we hope you enjoy your new car.

Posted 5 years ago

“Excellent service”

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(South Bank) - Posted 5 years ago

Thanks for the review Lindsey.

Posted 5 years ago

“I was really pleased with the way that we were dealt with by Emma. She is lady who I will happily work with in future sales. I was treat as a person and the discussion was good from first meeting none of the sales patter/waffle that I have Experienced at other dealerships.”

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(Durham) - Posted 5 years ago

Thanks for leaving us a review John and we hope you enjoy your new car.

Posted 5 years ago

“Excellent service, good advice and no hard selling. This is my 3rd new car I have purchased from S.G Petch and I have always been highly satisfied with them. I also have all my services carried out by them to a high standard. Highly recommended.”

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(Richmond) - Posted 5 years ago

Hi Miles, Thanks for your review and your continued custom.

Posted 5 years ago

“Great service great staff especially Steve pullen sale's man couldn't do enough”

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(Middlesbrough) - Posted 5 years ago

Thanks for leaving us a review Stuart.

Posted 5 years ago

“All the staff are friendly knowledgeable and professional especially Chris Phillips who I delt with.”

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(Durham) - Posted 5 years ago

Hi Lanson, Thanks for taking the time to us a review and we hope you enjoy your new car.

Posted 5 years ago

“Chris was very helpful and professional and sorted my mobility car very quickly”

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(Darlington) - Posted 5 years ago

Hi Paul, Thanks for leaving us a review.

Posted 5 years ago

“Nick was very welcoming and took time to explain things. All actions and tasks completed within the set timescales. Thank you Nick for a great service.”

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(York) - Posted 5 years ago

Thanks Otilia for taking the time to leave us a review.

Posted 5 years ago

“We have used SG Petch before and as such, knew that we would receive excellent service. Roger couldn’t be more helpful. He found us the right car and organised a very good deal. We’re very happy.”

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(Durham) - Posted 5 years ago

Hi Judith, Thanks for leaving us a review and we hope you enjoy your new car.

Posted 5 years ago

SG Petch is rated 4.8 based on 5,373 reviews