SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,374 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,374 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Went out of their way to find a car for us at price we could afford as one we wanted had been sold 10 minutes earlier.”

Helpful Report

(Middlesbrough) - Posted 6 years ago

Thanks for your review Donald.

Posted 6 years ago

“The service was excellent. Thomas, the salesman, was very friendly and helpful, giving us Information and advice (and a test drive) before ordering. We are really pleased with our Kia Niro EV.”

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(York) - Posted 6 years ago

Thanks for leaving us a review Rosemary and we are glad your enjoying your new car.

Posted 6 years ago

“Roger Crozier dealt with me when I bought the car. Excellent customer service and would recommend to anyone”

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(Durham) - Posted 6 years ago

Thanks for leaving us a review Ethan.

Posted 6 years ago

“Everything explained in simple terms....no sales pressure.”

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(Durham) - Posted 6 years ago

Hi John, Thanks for leaving us a review.

Posted 6 years ago

“very good customer service at Darlington branch, great team and very efficient with solving any problems you have.”

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Posted 6 years ago

Thanks for leaving us a review Sebastian.

Posted 6 years ago

“Very trustworthy, fair and reliable with excellent customer service.”

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(Middlesbrough) - Posted 6 years ago

Thanks for leaving us a review Susan.

Posted 6 years ago

“Quite a laidback experience. Very efficient though. Excellent salesperson.”

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(York) - Posted 6 years ago

Great to hear Pamela. Thanks for leaving us a review.

Posted 6 years ago

“Adam was excellent even with all the covid restrictions.”

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(Durham) - Posted 6 years ago

Thanks for leaving us a review Karen and we hope you enjoy your new car.

Posted 6 years ago

“Bought my new Giulia from Iain and Wayne, excellent service and all done by long distance! Very pleased!”

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(York) - Posted 6 years ago

Thats great to hear Robert. Thank you for leaving us a review.

Posted 6 years ago

“Sales person was very polite, he managed the sale taking care to adhere to the COVID situation. My car was ready on time and I am very pleased with it. (Kona electric). I have used S.G.Petch for a number of years and I find them to be fair, honest and reliable and will continue to use them to purchase my next new car.”

Helpful Report

(Middlesbrough) - Posted 6 years ago

Hi David, Thanks for leaving us a review and your continued custom. We hope you enjoy your new car.

Posted 6 years ago

“brilliant service very friendly would buy again!!!!!!!”

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(Darlington) - Posted 6 years ago

Thats great to hear George. Thanks for leaving us a review.

Posted 6 years ago

“Friendly, knowable and able to guide us through the sale process with ease”

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(Darlington) - Posted 6 years ago

Great to hear Dorothy, Thanks for leaving us a review.

Posted 6 years ago

“Good and friendly service”

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(Darlington) - Posted 6 years ago

Thanks for your review Lauri and we hope you enjoy your new car.

Posted 6 years ago

“Excellent service”

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(South Bank) - Posted 6 years ago

Thanks for the review Lindsey.

Posted 6 years ago

“I was really pleased with the way that we were dealt with by Emma. She is lady who I will happily work with in future sales. I was treat as a person and the discussion was good from first meeting none of the sales patter/waffle that I have Experienced at other dealerships.”

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(Durham) - Posted 6 years ago

Thanks for leaving us a review John and we hope you enjoy your new car.

Posted 6 years ago

“Excellent service, good advice and no hard selling. This is my 3rd new car I have purchased from S.G Petch and I have always been highly satisfied with them. I also have all my services carried out by them to a high standard. Highly recommended.”

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(Richmond) - Posted 6 years ago

Hi Miles, Thanks for your review and your continued custom.

Posted 6 years ago

“Great service great staff especially Steve pullen sale's man couldn't do enough”

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(Middlesbrough) - Posted 6 years ago

Thanks for leaving us a review Stuart.

Posted 6 years ago

“All the staff are friendly knowledgeable and professional especially Chris Phillips who I delt with.”

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(Durham) - Posted 6 years ago

Hi Lanson, Thanks for taking the time to us a review and we hope you enjoy your new car.

Posted 6 years ago

“Chris was very helpful and professional and sorted my mobility car very quickly”

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(Darlington) - Posted 6 years ago

Hi Paul, Thanks for leaving us a review.

Posted 6 years ago

“Nick was very welcoming and took time to explain things. All actions and tasks completed within the set timescales. Thank you Nick for a great service.”

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(York) - Posted 6 years ago

Thanks Otilia for taking the time to leave us a review.

Posted 6 years ago

SG Petch is rated 4.8 based on 5,374 reviews