SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and professional service with fair part ex agreed.”

Helpful Report

(Middlesbrough) - Posted 5 years ago

Thanks for leaving us a review Julia.

Posted 5 years ago

“We are very pleased with our purchase (Vauxhall Mokka) and the service was excellent and friendly.”

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(York) - Posted 5 years ago

Thanks for leaving us a review Pat and we hope you enjoy your new car.

Posted 5 years ago

“Excellent service from start to finish from SG Petch and in particular Joseph Halliday. There was never any pressure forced upon me to buy a new car. He listened to all my needs and found me my dream car. Couldn't be happier and would definitely recommend.”

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(Darlington) - Posted 5 years ago

Thanks for takng the time to leave us a review Julie and we hope you enjoy your new car.

Posted 5 years ago

“Excellent customer service from Iain Ward. Very happy with the new Jeep Trailhawk.”

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(York) - Posted 5 years ago

Thank you for leaving us a review.

Posted 5 years ago

“This is the second car i have had from sg petch iam very happy with the service i recieved i would recomend them”

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(Durham) - Posted 5 years ago

Thats great to hear Alan, Thank you for your continued custom.

Posted 5 years ago

“Fantastic service. Kept in touch at all times and my car is a dream.”

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(York) - Posted 5 years ago

Hi Anne, Thanks for leaving us a review.

Posted 5 years ago

“On arrival Gary made us feel very welcome. He was very professional and knowledgeable but we never felt any pressure to buy. He was honest and generally a nice guy. It was our first time buying a newer car and he took the time to go through everything the car had to offer. Would highly recommend and would defiantly return when we are ready for our next car. Thank you”

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(Middlesbrough) - Posted 5 years ago

Thanks for leaving us a review Gerard and we hope you enjoy your new car.

Posted 5 years ago

“Despite the unforseen delays to receiving my car, the service I received was superb.”

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(Durham) - Posted 5 years ago

Thanks for leaving us a review.

Posted 5 years ago

“Outstanding service and assistance”

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(Richmond) - Posted 5 years ago

Thanks for leaving us a review Thomas.

Posted 5 years ago

“picked my new car up yesterday from picking the car to picking it up no problems the sales man Ray Yates bent over backwards to help from the test drive to the end thank you very much Ray”

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Posted 5 years ago

Hi David, Thanks for taking the time to leave us a review. We hope you enjoy your new car.

Posted 5 years ago

“I was very impressed with the prompt, helpful and friendly service. The deal including a part exchange could not have been arranged more quickly and salesman Simon Danks went out of his way to allow us to view the Fiat Panda and explain its suitability online during lockdown, prior to our test drive, completing the transaction within 2 hours of the original phonecall. We are delighted with the car.”

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(Darlington) - Posted 5 years ago

Thats great to hear Anne, Thanks for leaving us a review.

Posted 5 years ago

“Only issue to mention was limited stock available. Sales team were good no complaints”

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(Durham) - Posted 5 years ago

Thanks for leaving us a review John.

Posted 5 years ago

“Very good service from staff from start to Finnish well done everyone”

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(Darlington) - Posted 5 years ago

Thanks for leaving us a review John.

Posted 5 years ago

“Very good service”

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(Richmond) - Posted 5 years ago

Thanks for leaving us a review Kenneth.

Posted 5 years ago

“Very happy to recommend SG Petch. Initially booked test drive in Mazda CX30 online. Arriving at the showroom, I was welcomed by Ryan. Bought new car on back of test drive and talking with Ryan. He answered all questions honestly and managed sale and part exchange paperwork efficiently from start to finish. Ryan managed the hand over of new car, taking time to talk about all new features in car and answering all questions. Also talked about service plan and GAP insurance. No pressure to buy, providing independent advice. Overall, very pleased with customer care and all staff at SG Petch.”

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(Darlington) - Posted 5 years ago

Thats great to hear Sean, Thanks for taking the time to leave us a review and we hope you enjoy your new car.

Posted 5 years ago

“Customer service was fantastic. Anthony, who I dealt with, in the Darlington branch couldn’t have been more helpful. He took the time to get to know the types of cars I was interested in, and directed me to ones he knew I could afford and didn’t try to sell me cars that were out of my price range.”

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(Darlington) - Posted 5 years ago

Thats great to hear Anna, Thanks for leaving us a review.

Posted 5 years ago

“Painless buying experience. Very professional in their approach”

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(Durham) - Posted 5 years ago

Thanks for leaving us a review William.

Posted 5 years ago

“Brilliant service. It was taking me a long time to choose the right car but at no time was I pressured or rushed. In the end I tried several and was fortunate to find the perfect fit. Buying a car ended up being a pleasurable experience mainly thanks to the excellent salesman. Chris Boyce is a thoroughly nice man as well as having excellent knowledge. Nothing too much trouble and extremely patient (he needed to be!). Would recommend sg petch to anyone if all the salesman are as good as chris. Many thanks again.”

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(York) - Posted 5 years ago

Thats great to hear Martin, Thanks for taking the time to leave us a review and we hope you enjoy your new car.

Posted 5 years ago

“Very good service and very friendly staff”

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(Durham) - Posted 5 years ago

Thanks for leaving us a review Ken.

Posted 5 years ago

“Went out of their way to find a car for us at price we could afford as one we wanted had been sold 10 minutes earlier.”

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(Middlesbrough) - Posted 5 years ago

Thanks for your review Donald.

Posted 5 years ago

SG Petch is rated 4.8 based on 5,373 reviews