SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service throughout - sincere thanks to Chris Boyce. We have just completed our purchase of a used vehicle, and have been impressed throughout by the service received. Chris has been helpful, supportive, informative, friendly and professional througout our dealings with him. We would happily recommend SG Petch to family & friends, and would suggest they try to deal with Chris.”

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Posted 5 years ago

Thats great to hear Neil and Tracey, we hope you enjoy your new car.

Posted 5 years ago

“Alan at Durham SG Petch was an excellent salesman, He didn't pressurise us at all and was very knowledgable about the car we brought. I would be very pleased and happy to recommend Alan to anyone who was looking for his new car. His customer service is excellent. Well done Alan Copeland”

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(Durham) - Posted 5 years ago

Hi George, Thanks for leaving a review and we hope you enjoy your new car.

Posted 5 years ago

“From the first time I took my new car for a test drive to the moment I picked up the keys and drove away I received amazing service. Reg went above and beyond to help me with finance and when I had a worry about something on the car Manager Andrew told me just to pop down and he would have a look. Within seconds he reassured me that I had nothing to worry about and explained what I could see was part of the chassis. Would highly recommend and will be back when I’m ready for my next car”

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(York) - Posted 5 years ago

Thats great to hear, thanks for leaving us a review.

Posted 5 years ago

“Absolutely fantastic staff and great service”

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(York) - Posted 5 years ago

Thats great to hear Susan, Thanks for your review.

Posted 5 years ago

“Friendly customer service. Staff are very helpful and efficient.”

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(Middlesbrough) - Posted 5 years ago

Thanks for your review.

Posted 5 years ago

“Such lovely, helpful staff, a fast process and welcoming showroom adhering to strict COVID protocols. I feel like I've become part of a family rather than bought/ leased a car. THANK YOU”

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(York) - Posted 5 years ago

Hi Emilie, Thanks for your review.

Posted 5 years ago

“Easily the most straightforward car purchase I have ever made”

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(Durham) - Posted 5 years ago

Thanks for leaving us a review Lesley.

Posted 5 years ago

“I thought SG Petch matched my requirements very well. Grahame was very good and a Joy to deal with . I work at Portakabin in York and would have no issues recommending SG Petch to colleagues and friends and family.”

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(York) - Posted 5 years ago

Thats great to hear Nick, Thank you for leaving us a review.

Posted 5 years ago

“Went to look for a new car for my wife, salesmen (Reg) was friendly and informative without being pushy or overbearing. Quickly organised a test drive and discussed a deal before calling back two days later to finalise everything. Car was well prepped and ready when we went to collect it, noticed a small issue which was missed from initial inspection but sorted instantly and received a follow up call a few days later to check all was ok.”

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(York) - Posted 5 years ago

Thanks for leaving us a review Christopher, we hope you enjoy your new car.

Posted 5 years ago

“Excellent service. It was a pleasure choosing our new car and everything went so smoothly.”

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(Middlesbrough) - Posted 5 years ago

Thanks for leaving us a review Pamela.

Posted 5 years ago

“Good service from start to finish and a phone call a few days after I picked the car up from Conner”

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(Durham) - Posted 5 years ago

Thanks for leaving us a review Neville.

Posted 5 years ago

“Due to the current restrictions my transactions with SG Petch were conducted remotely. However, there was considerable communication during this time. Every question was answered rapidly and in detail. I was kept informed of everything at all times. It is clear to me that this garage provides a first-class service, with the customer at heart. I would heartily recommend their services.”

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(York) - Posted 5 years ago

Thats great to hear John, Thanks for taking the time to leave us a review.

Posted 5 years ago

“Great service...friendly....explains things very clear... Feel relaxed when going to look round nobody hassled me, felt at ease to ask any question about my car. Will definitely be using again!!”

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(Middlesbrough) - Posted 5 years ago

Hi Carol, Thanks for leaving us a review and we hope you enjoy your new car.

Posted 5 years ago

“I’ve purchased two cars by the lease scheme from SG perch and have found the service to be top-notch they are quick helpful friendly and extremely helpful at every stage. I recommend them”

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(York) - Posted 5 years ago

Hi Janet, Thats great, thanks for leaving us a review.

Posted 5 years ago

“buying my new car from Petch was a very pleasant experience for me, the staff made me feels welcome and could not do enough to make my visit a pleasure, would certainly recommend anyone who is looking for a car”

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(Middlesbrough) - Posted 5 years ago

Thanks for leaving us a review.

Posted 5 years ago

“Very satisfied with the salesman, Andrew Loynes. The car seems to satisfy our needs as my wife wanted a smaller car than the i20 which we traded in. We have only done a few hundred miles, due to the coronavirus, but we are both happy with it so far thankyou.”

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(Middlesbrough) - Posted 5 years ago

Thats great to hear Arthur, Thanks for leaving us a review and we hope you enjoy your new car.

Posted 5 years ago

“Despite the problems created by Covid 19 SG Petch made ever effort to enable the purchase of my vehicle to go ahead with the least inconvenience to me. They honoured the deal made in February, 7 months earlier, and Thomasz the sales person made contact immediately on his return from furlough to update me on the progress of the sale and the car was delivered, as promised, on the date agreed.”

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(York) - Posted 5 years ago

Thanks for leaving us a review.

Posted 5 years ago

“Very helpful and helped enormously getting me exactly the second hand car I wanted. Thanks to Alan.”

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(Durham) - Posted 5 years ago

Thanks for taking the time to leave us a review Desiree.

Posted 5 years ago

“Friendly service; the salesman was both pleasant and polite and I got a really good deal 😊👍 Thank you Tony!”

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(Middlesbrough) - Posted 5 years ago

Thats great to hear Joy, we hope you enjoy your new car.

Posted 5 years ago

“Fantastic service”

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(Darlington) - Posted 5 years ago

Thanks for you review India.

Posted 5 years ago

SG Petch is rated 4.8 based on 5,373 reviews