SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,365 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,365 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Service staff Excellent”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Hi Maureen, Thank you for your review, we really appreciate it. We hope you have a great day.

Posted 2 years ago

“Helpful and friendly staff. Clean and smart showroom”

Helpful Report

(Durham) - Posted 2 years ago

Hi Patricia, Thank you for your review, we really appreciate it. We hope you have a great day.

Posted 2 years ago

“the service was very good the young man we dealt with was excellent we only came to have a look and he showed us eveything about the car so we bought it and i would like to just say thank you for all your help .”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Hi June, Thank you for taking the time to leave us a review, it is great to hear you had a excellent experience with us. We hope you have a great day.

Posted 2 years ago

“Dealt with efficiently and courteously, a pleasant experience. All staff were friendly even when we contacted the firm via the switchboard.”

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(Durham) - Posted 2 years ago

Hi Peter, Thank you for your review, we really appreciate it. We hope you have a great day.

Posted 2 years ago

“The service and friendliness of the staff is second to none. They go out of their way to help and advise regarding all options open to you to buy a car. The premises are clean open and comfortable. This level of service is ongoing and continues throughout your dealings with them. They are always there to help and advise.”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Hi Brenda, Thanks for your review and your kind comments, it is great to hear you are happy with the service you receive from the branch. We hope you have a great day and we will look forward to seeing you again in the future.

Posted 2 years ago

“We are really happy with the service at SG Petch, we got our car so quickly in comparison to what other manufacturers were estimating, and Mark was great and kept us informed at all times. Couldn't be happier with our new car!”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Hi Jennifer, It is great to heat that Mark kept you updated. Thank you for taking the time to leave us a review, we really appreciate it.

Posted 2 years ago

“Excellent customer service very friendly and helpful staff could not fault female and would recommend them to anyone”

Helpful Report

(Durham) - Posted 2 years ago

Hi Elizabeth, It is great to hear you received an excellent customer service. Thank you for your review, we really appreciate it. We hope you enjoy the rest of your day.

Posted 2 years ago

“the service i received from Craig was excellent very polite and sg petch very good”

Helpful Report

(South Bank) - Posted 2 years ago

Hi Mark, Thank you for leaving us a 5-star review, we really appreciate it

Posted 2 years ago

“Steve was very knowledgeable and helpful. He did everything he said he would when he said he would. Would recommend SG Petch to anyone”

Helpful Report

(Durham) - Posted 2 years ago

Hi Katie, Thank you for leaving us a 5-star review, we really appreciate it.

Posted 2 years ago

“Phenomenal service.”

Helpful Report

(Durham) - Posted 2 years ago

Hi Julie, Thank you for leaving us a 5-star review, we are pleased you had an phenomenal service. We hope you enjoy the rest of your day.

Posted 2 years ago

“I would recommend buying a car from S.G. Petch Mazda Middlesborough. From first setting foot in the showroom to picking up my new car the whole experience was friendly & professional. The deal I was offered was very close to what I was hoping for, too close to refuse. The little "extras" I was presented with when I picked the car up were a nice touch, especially the box of brownies, some of the best I've tasted.”

Helpful Report

(South Bank) - Posted 2 years ago

Hi Robert, Thank you for taking the time to leave us a review, it is great to hear you had a friendly and professional service. We hope to see you again in the future.

Posted 2 years ago

“Used SG Petch for all of my cars and never had a bad experience. Got my latest car so quick and had updates along the way. Anth was a great help with any questions I had.”

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(Darlington) - Posted 2 years ago

Hi, Thank you for your review and your continued custom over the years, we really appreciate it. We hope you have a great day and we hope to see you again soon.

Posted 2 years ago

“SG Petch are a local reliable car trader that I have ordered from before. They kept in touch with me throughout a lengthy order process which helped to ease my mind.”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Hi Heather, It is great to hear you had a positive experience. Thanks for taking the time to leave us a review we really appreciate it.

Posted 2 years ago

“Liam was extremely helpful in the purchase of my new contract hire car, he went above and beyond to assist me overcoming the obstacles we encountered”

Helpful Report

(South Bank) - Posted 2 years ago

Hi Sarah, It is great to hear you had a positive experience with Liam. Thanks for taking the time to leave a review we really appreciate it.

Posted 2 years ago

“They were outstanding. Nothing was too much trouble. Cannot thank Max enough for all his hard work. Brilliant!!”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Hi Jill, Thanks for your review, we really appreciate it. We hope you have a great day.

Posted 2 years ago

“Excellent customer service and staff very helpful”

Helpful Report

(Darlington) - Posted 2 years ago

Hi Karran, Thank you for your review, it is great to hear you received an excellent customer service. We hope you have a great day.

Posted 2 years ago

“Excellent service from a personal yet professional company”

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(Durham) - Posted 2 years ago

Hi Lynn, Thank you for your review, we really appreciate it.

Posted 2 years ago

“If there was an excellent star I would have picked that Wonderful experience from ordering the kona n line to delivery Max handed the car over and his knowledge of the car was second to none Was an absolute pleasure dealing with S G Petch thank you”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Hi Arthur, Thank you for your review, we really appreciate it. It is great to hear you enjoyed your buying experience with us. We hope you enjoy the rest of your day and we will look forward to seeing you again in the future.

Posted 2 years ago

“Excellent service supported by expertise from Tony Hill who was not pushy at all and met all of my needs”

Helpful Report

(Middlesbrough) - Posted 2 years ago

Hi John, Thank you for your review, we really appreciate it. We hope you have a great day.

Posted 2 years ago

“What to write, well service as normal was excellent, Steve Payne did an excellent job in helping me choose the right car for my needs and assisting me through the fun bit of sorting it out and transferring what i needed from my Nissan Juke to the Seat Arona FR Edition.”

Helpful Report

(Durham) - Posted 2 years ago

Hi Peter, Thanks for your review, it is great to hear you were pleased with the service you received. We hope you have a great day.

Posted 2 years ago

SG Petch is rated 4.8 based on 5,365 reviews