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SG Petch Reviews

4.8 Rating 5,373 Reviews
94 %
of reviewers recommend SG Petch
4.8
Based on 5,373 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read SG Petch Reviews
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Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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SG Petch 5 star review on 20th May 2025
Natalie Ablewhite
SG Petch 5 star review on 19th May 2025
Anthony Edward Mcclelland MBE
SG Petch 5 star review on 22nd April 2025
George Williams
SG Petch 5 star review on 16th April 2025
Lauren Rafferty
SG Petch 5 star review on 14th April 2025
Donna Campbell
SG Petch 5 star review on 31st March 2025
Roberto Van Vlijmen
SG Petch 5 star review on 24th March 2025
Audrey THOMPSON
181
Anonymous
Anonymous  // 01/01/2019
The staff at SG Petch York were all friendly, not at all pushy. They made the experience easy from start to finish.
Helpful Report
(York) - Posted 9 years ago
The best service...A class act... Recommended to all..
Helpful Report
(Richmond) - Posted 9 years ago
Friendly, straightforward & no game-playing or pressurising (which would have made me walk out). Good information given relevant to my needs. Clear on procedures & options for buying + available add-ons. Flexible on time scale & met the one agreed. On pick-up plenty time given by Jack to check car & explain functions & display. Altogether a very pleasant buying experience.
Helpful Report
(Darlington) - Posted 9 years ago
The process of choosing and buying the car was an enjoyable experience thanks to the friendliness and knowledge of our salesman Nick Nicholson.
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(York) - Posted 9 years ago
Good service and not pressurised!
Helpful Report
(York) - Posted 9 years ago
Very pleased with SG Petch once again for the smooth way they dealt with my transaction of part exchange and new purchase . SPECIAL THANKS TO Mike who I dealt with.
Helpful Report
(York) - Posted 9 years ago
very friendly and professional service
SG Petch 5 star review on 20th March 2017
Helpful Report
(Darlington) - Posted 9 years ago
Kept me updated as to progress of securing a car. Approachable manner of both salesman and manager.
Helpful Report
(Durham) - Posted 9 years ago
Professional efficient staff who do what they say they will do and have a great product to sell and service
Helpful Report
(Durham) - Posted 9 years ago
Went out of their way to be helpful
Helpful Report
(Richmond) - Posted 9 years ago
The sales service and information was excellent, which was backed up by the professionalism and attention to detail by the Sales Representative. I was delighted in every aspect of my purchase. I am a very satisfied customer.
Helpful Report
(York) - Posted 9 years ago
Pleasant sales man. Not pushy. Didn't feel pressurised. Excellent service
Helpful Report
(Middlesbrough) - Posted 9 years ago
The atmosphere was very relaxed and friendly, no pushy hard sell like you get at most dealerships. We were given plenty of time to make our minds up. The staff couldn't do enough even after the sale was complete.
Helpful Report
(Middlesbrough) - Posted 9 years ago
The service
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(Middlesbrough) - Posted 9 years ago
Bought a kia niro off them and from start to end the process was very smooth. Les was very nice and this is exactly how a salesman should be. He absolutely did not push the customer for any extras and never made me uncomfortable. Also they offered a fair price for my old car.
Helpful Report
(Richmond) - Posted 9 years ago
Very friendly and helpful atmosphere from staff
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(York) - Posted 9 years ago
Good service, and we'll looked after by Indie Singh. Disappointed that no car manual, and told I had to download from Internet, which I thought was very strange
Helpful Report
(Middlesbrough) - Posted 9 years ago
The service we received from Charlotte Jennings was excellent - she talked us through the whole procedure, kept in touch,delivered the car and even went through the controls!! Spot on customer service and loving the car.
Helpful Report
(Middlesbrough) - Posted 9 years ago
Felt I Got a good deal, dealership staff attentive and friendly. However parking at the dealership can be very hit or miss with few customer parking places available.
Helpful Report
(Middlesbrough) - Posted 9 years ago
Nothing was too much trouble, very helpful and took time to explain in detail everything i asked them. very happy with my purchase good experience would recommend.
Helpful Report
(Richmond) - Posted 9 years ago
SG Petch is rated 4.8 based on 5,373 reviews