SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing friendly staff sarah is amazing nothing was a problem thanks for a loverly experience”

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(Durham) - Posted 9 years ago

“Great service, great deal. Would recommend to anyone.”

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(Durham) - Posted 9 years ago

“very helpful and friendly sales people”

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(Middlesbrough) - Posted 9 years ago

“We bought our car on the Black Friday deal and were delighted with the offer made. We were never put under any pressure and after an unaccompanied test drive we placed an order for a new Mazda 3.”

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(Durham) - Posted 9 years ago

“Good customer service.”

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(Durham) - Posted 9 years ago

“All aspects of their service were first class from initially talking through the vehicles I was interested in to final sale.Special mention to Derrick Henderson.”

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(Durham) - Posted 9 years ago

“Excellent customer service and Christian was extremely helpful and friendly.”

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(Durham) - Posted 9 years ago

“Quick friendly added the personal touch”

SG Petch 5 star review on 3rd January 2017

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(Darlington) - Posted 9 years ago

“Excellent friendly service. Car ready as promised, free extras provided. Documentation done quickly and efficiently.”

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(Durham) - Posted 9 years ago

“Fantastic team, fantastic after care, fantastic product. Second Kia in under 3 years and I will be going back again. I walked into SG Petch on Wednesday 21st December while up visiting family to have a "chat". The offer put to me was far to good to refuse AND they turned the whole sale around in less then two days and I drove away on Friday 23rd. A* effort.”

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(York) - Posted 9 years ago

“very happy with customer service”

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(York) - Posted 9 years ago

“Listened to what we wanted / needed and worked hard to meet our needs. Very good communication throughout and smooth handover. Extremely helpful, courteous and knowledgeable.”

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(Darlington) - Posted 9 years ago

“I was unsure what car I wanted and had visited quite a few garages and found I was always pressured to make a decision but Martin Phillips the salesman at SG Petches was different and made feel at ease, he offered me test drives on numerous differing cars and I found the car I wanted.”

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(York) - Posted 9 years ago

“They were very helpful, went out of there way to make sure buying a car was easy, gave us a great Deal, and the servicing pack we got was a great money saver.”

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(Richmond) - Posted 9 years ago

“I knew what I wanted, and at what cost to me, my requirements were met, without any hard sell.”

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(Durham) - Posted 9 years ago

“a very professional service, upfront, no nonesence - I would definitely use them again!”

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(York) - Posted 9 years ago

“The salesperson abby on fiat was very helpful and couldnt do enough for us on our new fiat 500 bought just before christmas. As soon as you enter the dealership it has a very friendly atmosphere and everybody was very pleasant and helpful. we will be definatley going back again for our next car in a few years time for sure. many thanks Liz smith”

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(Middlesbrough) - Posted 9 years ago

“Andrew Kemp was very patient with me, visiting the house with a demo, helping me decide on my eventual purchase following the uneconomical repair of a previous car put in a ditch by my son and the trauma of dealing with the insurance company.”

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(York) - Posted 9 years ago

“Very friendly and welcoming staff explained all about the car, took a test drive and now I have a new Fiat Panda which I'm very pleased with.”

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(Middlesbrough) - Posted 9 years ago

“The car was great and there was some willingness to negotiate on price. I waited 5 days to pick up the car while scratches were sorted and car was being checked and made ready for pick up. Picked up car Scratches were still there and so had my doubts about anything being done! They said they would fill up with petrol by way of apology but didn't! Just felt that with the amount of money being spent then there would bve a bit more attention to detail and better customer service. Rachel”

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(Darlington) - Posted 9 years ago

SG Petch is rated 4.8 based on 5,373 reviews