SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service by our salesman Gary and I’m so happy with my new i10. Would definitely recommend SG Petch to family and friends.”

Helpful Report

(Middlesbrough) - Posted 8 years ago

“!Matthew the sales assistant was a lovely person very down to earth not pushy at all like other car salesmen we have encountered .we felt very comfortable he explained everything we needed to know about the car we bought in layman's terms which is what we like straight talking no bull .I would recommend SG petch to anyone excellent service and wonderful Helpful staff”

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(Durham) - Posted 8 years ago

“Good customer service from Ema Dunwell/made buying a car a pleasure like it should be.”

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(Durham) - Posted 8 years ago

“Good friendly staff and told me exactly what was happening”

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(Middlesbrough) - Posted 8 years ago

“I contacted Martin as I knew my husband and I could trust him to help us find the right deal for us both. I have a number of years trust in both Martin and SGPetch in York. As was expected, we were treated with the greatest respect. We are both thrilled with our new cars and will not hesitate to return in the future. Martin even made time for my girls who were very patient! Thank you!”

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(York) - Posted 8 years ago

“All round good. Made the process simple and quality car.”

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(Darlington) - Posted 8 years ago

“I am very pleased with the service that your sales staff gave and also how easy it was to do deal on my pickup thanks c dale”

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(Richmond) - Posted 8 years ago

“From the moment we stepped into the showroom we were treated with great respect, were not harassed, just helped when we asked for advice. When we decided on an Hyundai Tucson car we were encouraged to test drive one to make sure that that was what we wanted. The trade in on our car was reasonable and the added extras of a full tank of petrol and a years tax were offered without us asking. Lewis the salesperson sent an e-mail after we had had the car for a couple of days. That's what I call customer service. Ian Dennison”

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(Durham) - Posted 8 years ago

“SG Petch were 1st class when I purchased my wonderful Kia Picanto and would recommend them to everyone”

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(Richmond) - Posted 8 years ago

“Adam Grant (salesman) kept us informed throughout the process, great communicator, quick efficuent service.”

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(Durham) - Posted 8 years ago

“I went in to see about the milage on my car as I was going to go over my allowance. I was passed onto the finance manager and she was amazing. She looked into my existing policy and said I could change my car which was great. She passed me onto Lucy who showed me what cars where available for what I could afford. She showed me a seat Ibiza which I instantly loved. Everything was very smooth and Lucy was so friendly and nothing was too much trouble.”

SG Petch 5 star review on 23rd January 2018

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(Middlesbrough) - Posted 8 years ago

“excellent value, communication and service.”

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(Durham) - Posted 8 years ago

“Everyone I spoke to was very helpful. A great customer experience from SG Petch Durham.”

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(Durham) - Posted 8 years ago

“Very friendly and happy to help”

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(Richmond) - Posted 8 years ago

“I found the car I was looking for. The sales person Mike Jordinson was excellent as I had long journey back home, he was very good with the handover.”

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(Darlington) - Posted 8 years ago

“Matthew was really helpful and knowledgeable. Good communication from start to finish”

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(Durham) - Posted 8 years ago

“Been a customer for some years, both my wife and myself, an action which speaks for itself. Staff always helpful and fair, an attitude which is not always evident in the motor trade. Always had confidence to recommend S G Petch -Durham to families and friends who are also usually satisfied. This covers both Sales and Service”

Helpful Report

(Durham) - Posted 8 years ago

“Having purchased Hyundais from Petch before, as soon as I saw the Kona, I was straight back. Mike Jordinson, as with previous purchases, looked after my every need. So, once again I'm the proud owner of Hyundai's newest car, and it's even better than I hoped it would be.”

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(Darlington) - Posted 8 years ago

“Gary was extremely helpful and made buying car very easy.”

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(York) - Posted 8 years ago

“There attention to detail and personal touch.”

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(Richmond) - Posted 8 years ago

SG Petch is rated 4.8 based on 5,373 reviews