SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have purchased 5 cars through SG Petch always supported by Martin Phillips. He is a considerate, knowledgeable and very efficient professional who has helped us with each of our purchase. The service he provides is exceptional.”

Helpful Report

(York) - Posted 8 years ago

“Dear Gary Gary Witteringham ensured the smooth process of upgrading our Kia Sportage. He made us feel as comfortable as he did 3 years ago when we purchased our first Kia from SG Petch, York. We are grateful for the professional and friendly attitude and the honesty when discussing the possible renewal of our kia. Wayne who took me through all of the financial arrangements on handover day was also a credit to the company, I was made to feel at ease and the process was explained thoroughly. The changes Kia have made to the sportage are great, we are finding the car a much better drive than the 2015 model. I must say that Gary and Wayne are both a credit to Kia and we hope they will still be there when we come back in a few years!”

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(York) - Posted 8 years ago

“From the first enquiry with Andrew, to the face to face with Ray in the show room, the service was attentive but not pushy, very helpful, knowledgeable and friendly. No hard sales tactics which would have lost them the sale. Would not hesitate to use again. Just hope the after sales team are just as customer focused.”

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(Darlington) - Posted 8 years ago

“Always good to deal with. Nothing is any trouble to them.”

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(Durham) - Posted 8 years ago

“Well looked after before and after sale with usual courtesy”

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(York) - Posted 8 years ago

“Excellent service. Made welcome.....Hot chocolate.on arrival. Yummy. . Mr Kevin Jackson. ( Was so kind. ) A good salesman. And rung to see how we liked the car. Thank you.....”

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(York) - Posted 8 years ago

“Excellent personal service . Charlotte Jennings is a fantastic sales executive along with Becky the finance executive giving a service second to none . GM Shaun Burke is extremely personal and takes time to speak and ensure you are happy”

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(Middlesbrough) - Posted 8 years ago

“I always get so well looked after when I go to arrange a new car. Thank you to Ray Bolam.”

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(Darlington) - Posted 8 years ago

“SG Petch helped me out loads, I’d had a crash, Chelsea and Michael where very helpful and did all they could to help me get my finance in place”

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(Durham) - Posted 8 years ago

“Have already reviewed twice but happy with service & car.”

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(Durham) - Posted 8 years ago

“Sales assistant helpful, not pushy, after sales very good.”

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(Durham) - Posted 8 years ago

“Excellent. Steve Kennedy delivered first class service in advising on and arranging my purchase.”

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(Darlington) - Posted 8 years ago

“Great car at good price. No hassle salesman.”

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(Durham) - Posted 8 years ago

“Sales Advisor was very helpful and friendly. Made the whole process easier.”

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(Middlesbrough) - Posted 8 years ago

“Sourced the car that I wanted at a price I was happy with.”

SG Petch 5 star review on 14th February 2018

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(Durham) - Posted 8 years ago

“First class service from Ryan Robertson... couldn’t fault his commitment to make our purchase as easy as possible. Thanks Ryan.”

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(Darlington) - Posted 8 years ago

“Will defently deal with SG Petch again first class service!!”

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(Darlington) - Posted 8 years ago

“Friendly and welcoming staff,not overpowering. Buying a car from SG Petch is not just about selling you you a car. You are buying into a family. They are the best car dealership in North Yorkshire....enough said!”

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(York) - Posted 8 years ago

“Very smooth and efficient transaction”

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(Durham) - Posted 8 years ago

“Purchase of seat went smoothly from start to delivery and collection from railway station was good if only virgin trains were as reliable. Lewis was a great help.”

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(Durham) - Posted 8 years ago

SG Petch is rated 4.8 based on 5,373 reviews