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SG Petch Reviews

4.8 Rating 5,373 Reviews
94 %
of reviewers recommend SG Petch
4.8
Based on 5,373 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read SG Petch Reviews
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Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

Write Your review

SG Petch 5 star review on 20th May 2025
Natalie Ablewhite
SG Petch 5 star review on 19th May 2025
Anthony Edward Mcclelland MBE
SG Petch 5 star review on 22nd April 2025
George Williams
SG Petch 5 star review on 16th April 2025
Lauren Rafferty
SG Petch 5 star review on 14th April 2025
Donna Campbell
SG Petch 5 star review on 31st March 2025
Roberto Van Vlijmen
SG Petch 5 star review on 24th March 2025
Audrey THOMPSON
181
Anonymous
Anonymous  // 01/01/2019
I have been buying cars from SG Petch for many years now and have always been very satisfied with the care and attention given. The salesmen never hurry you, you are allowed to take your time and do things at your own speed.
Helpful Report
(Durham) - Posted 8 years ago
Good service, comprehensive and clear information, regular updating.
Helpful Report
(York) - Posted 8 years ago
Recently purchased used Nissan Micra from SG Petch at Durham. Great service from Chris who was very helpful and informative. I would recommend this company to everyone and would certainly use again.
Helpful Report
(Durham) - Posted 8 years ago
Can’t recommend SG Petch and Simon Danks enough, great service from start to finish. Really happy with our car.
Helpful Report
(Darlington) - Posted 8 years ago
I can't recommend Simon Danks high enough. If you're after a car from SG petch then he is your man. Genuine and went above and beyond. Never once tried to push the car on me and it was always my decision. Even on the test drive we spoke about what we had both been up to. I was worried that since being a young girl that they would try and pressure me in to buying a car, but I never felt under pressure at all. He took time out of his day t let me take as long as I wanted taking photos of the car. Once I had purchased the car he drove it around from where it was parked and left it outside the door, so I didn't have to walk across the ice and snow. He even turned the heating on ready for when I was getting in and opened the door for me to get in. This was the first car I have bought from here and I always felt so welcomed coming in to the show room and was always offered a drink. I have told all of my friends if they're after a new car then to ask for Simon.
Helpful Report
(Darlington) - Posted 8 years ago
All staff very helpful and ready to answer any queries you may have
Helpful Report
(Middlesbrough) - Posted 8 years ago
This was an enjoyable purchase. I now have a high quality vehicle that meets my needs and is comfortable to drive both for work and leisure. The approach and sales strategies from the firm were professional and thoughtful - no pressure - all my questions were answered as they arose. I am very happy with mu purchase
Helpful Report
(Richmond) - Posted 8 years ago
Attentive sales person (Ryan) who kept us in the loop.
Helpful Report
(Darlington) - Posted 8 years ago
Great service. Friendly and helpful staff
Helpful Report
(York) - Posted 8 years ago
dealt with very well from start to finish ,nothing at all to complain about everything done on time etc by chris dunwell ,nice friendly chap even though hes from hull .
Helpful Report
(Durham) - Posted 8 years ago
Excellent service from Ross from start to finish, from test drives through to pick up of the new car, couldn't have done more.
Helpful Report
(Darlington) - Posted 8 years ago
Our Salesman Gareth was very friendly and professional I would recommend SG Petch to anyone top marks.
Helpful Report
(Middlesbrough) - Posted 8 years ago
Great customer service very friendly staff and nice environment. It would have been nice to have car mats included as there are studs visible to fit them
Helpful Report
(Durham) - Posted 8 years ago
After contacting showroom and enquiring by telephone and speaking to Nathan about car, I found Nathan (sales person) very helpful and courteous. When greeted at showroom by Nathan (sales person) he made me feel very welcome and was very professional in attitude and very informative. I felt very relaxed and at ease.
Helpful Report
(Middlesbrough) - Posted 8 years ago
Our daughter was buying her first car to start to learn to drive in, your Sales manager really made sure he involved her in the whole process and engaged with her rather than us (her parents).
Helpful Report
(Durham) - Posted 8 years ago
Georgia Harley was really helpful in the decision making of our car. She helped us in every way she could.
Helpful Report
(Durham) - Posted 8 years ago
Great Service from Alan even though we bought a Seat and he is in Mazda sales.
Helpful Report
(Durham) - Posted 8 years ago
Dealt with Andrew Nevison, great guy tried his very best to get to the deal which work for both of us.
Helpful Report
(Darlington) - Posted 8 years ago
Didn’t feel like I was being ‘sold’ to ! Really helpful and not pushy! Was recommended by a friend who also bought a Sportage from there and I can see why. I love my new car. Thank you Kevin Jackson for making it a very positive car buying experience. Nicky Robson
Helpful Report
(York) - Posted 8 years ago
They were personal, and always returned phone calls
Helpful Report
(Darlington) - Posted 8 years ago
SG Petch is rated 4.8 based on 5,373 reviews