SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,373 Reviews

94 %

of reviewers recommend SG Petch

4.8

Based on 5,373 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01325 488886

Location:

McMullen Road,
Darlington
County Durham
DL1 1XZ

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Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

181

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our sales expert Lewis knew everything about the car I was interested in and the workings of the Motability Scheme which can be intricate. The variety of vehicles available were excellent and I was given all the information from Lewis to enable me to make an informed choice, I did not once feel pressurised to buy which gave me the confidence to purchase the £25,000.00 car, the after sales service has been great, this is definitely a dealership I would return to for my next vehicle in 3 years time.”

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(Durham) - Posted 6 years ago

“I went to purchase my second car and Mark was so so helpful and not to pushy (because normally I hate that) he let me just take my time in deciding and was just a brilliant help! I’ll definitely be getting any future cars from here and asking for Mark!”

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(Darlington) - Posted 6 years ago

“Very welcoming and helpful. I am totally satisfied with my new car and the service I have received. Victoria Dine has been very good and everyone I have dealt with, Lee for example in the service dept have been great.”

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(Durham) - Posted 6 years ago

“The salesman we have been dealing with, Shaun has been exceptional! He has gone above and beyond what I have come to expect in a car salesman”

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(Darlington) - Posted 6 years ago

“Very good service in all aspects from Lewis.Many thanks.”

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(Durham) - Posted 6 years ago

“First class salesman, excellent service from start to finish. Many thanks, very pleased with the car.”

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(York) - Posted 6 years ago

“Great friendly service from SG Petch as always Thanks”

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(Durham) - Posted 6 years ago

“Good deal. Good customer service. Excellent car. Very happy overall.”

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(Darlington) - Posted 6 years ago

“I cannot fault the staff at SG Petch Middlesbrough. Extremely helpful and welcoming, making the car buying experience stress free and enjoyable!”

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(South Bank) - Posted 6 years ago

“Very helpful and listened to my requirements. Form filling was efficiently completed.”

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(Durham) - Posted 6 years ago

“Super helpful, great staff”

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(Middlesbrough) - Posted 6 years ago

“Ggeat service I recommend, thank you.”

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(Durham) - Posted 6 years ago

“Find all the staff very friendly and efficient.”

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(Richmond) - Posted 6 years ago

“Service is everything you should expect from a car dealership, but so rarely get. Staff extremely pleasant and prepared to go the extra mile to make sure everything is as it should be. I am now on my 11th purchase from Petch's. I think that says it all.”

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(Durham) - Posted 6 years ago

“Excellent customer service. Listened to our requirements and acted upon them. Very happy with our car and the whole experience.”

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(Darlington) - Posted 6 years ago

“Ryan the salesman was very goof”

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(Darlington) - Posted 6 years ago

“Ryan sorted us with the car that was right for us. We had no problem at all and everything went great. He is a asset to your company. Many thanks for the great service.”

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(Darlington) - Posted 6 years ago

“Craig brown the salesman was perfect in every way, he gave us a good deal, nothing was a problem, he is a credit to S G Petch.”

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(South Bank) - Posted 6 years ago

“Excellent customer service very helpful and child friendly drinks crisps and an iPad they were very happy! Quick turn around from ordering car to picking it up 1 week fantastic!”

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(Durham) - Posted 6 years ago

“Fantastic service from the very first moment we visited the showroom. Nick was very polite and helpful. He helped us all the way to collecting the car and explained all the controls in detail. Lovely man to deal with and we love the car. Thank you. Fiona Gill”

Helpful Report

(York) - Posted 6 years ago

SG Petch is rated 4.8 based on 5,373 reviews