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Shackleton Reviews

4.8 Rating 847 Reviews
94 %
of reviewers recommend Shackleton
Company Reviews Product Reviews
1,084
 Metrics
4.8
Based on 847 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
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Andrew THRESHER
Verified Buyer
“I have purchased several sweaters from Shackleton and the product quality is excellent. However unfortunately the last order I placed for two sweaters did not go so well. I am still waiting for the delivery of the Nelson Merion Base Layer that I ordered? The first sweater arrived in mid-December and I am still waiting for the second? However, I believe their products are excellent and I would recommend them to a friend.”
Helpful Report
Posted 4 years ago
Doug Allam
Verified Buyer
“Very shabby at the moment, hopefully things will get better.”
Helpful Report
Posted 5 years ago
Hervé Goigoux-Becker
Verified Buyer
“The Hero sweater I purchased was too big, so as your ASS said to me I sent my purchase back to you for an exchange (XL to L). The Post office informed me you received my return Wednesday March 11th, but for the moment I didn’t receive any news from you. No exchange or no refunds Best regards”
Helpful Report
Posted 5 years ago
Shackleton is rated 4.8 based on 847 reviews
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