shapermint.com Reviews

Name: shapermint.com
Rating: 4.21

4.2 Rating 2,599 Reviews

80 %

of reviewers recommend shapermint.com

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4.2

Based on 2,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Live Chat, Email

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shapermint.com 1 star review on 6th December 2025

Anonymous // 01/01/2019

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“They made me happy by when I received my first order everything was to big and the styles didn't fit right. So I took a chance ordered a second time with a different style everything fit like a glove. They accept everything back .. they are kind and polite company. For me customer service is very important. When im ready to add moreor to down I will. They brought back my confidence because I'm top heavy currently so I'm learning to love myself as I drop my post menopausal weight.. Thank you shapermint with this I'm grateful 🙏 🥲”

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Posted 1 year ago

“Love the bras...they are so comfortable! Shipping is really slow.”

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Posted 1 year ago

“Comfortable product …great Quality … product washes well…support”

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Posted 1 year ago

“The most comfortable bra I’ve ever worn.”

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Posted 1 year ago

“Love the produce. It the recurring charge that I didn’t signup for is enough for me to ever buy again. This could have been my number one choice for bra purchases but feel this auto signup is very underhanded. Could have been a 5 star review.”

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Posted 1 year ago

“I ordered a cami that was too small, and they told me to keep it and share with a friend. Then they sent me another cami for free. That is phenomenal customer service. And I am new to shaping garments, so it's taking me a bit to get used to the cami, but I do love it. Definitely holds everything in.”

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Posted 1 year ago

“I purchased 3 bras. They were just okay”

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Posted 1 year ago

“Love my new bras. Holds everything up and in”

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Posted 1 year ago

“DO NOT USE A CREDIT CARD OR DEBT CARD WITH SHAPERMINT!! They charge a reoccurring charge that no one signs up for and you can not speak to a representative to cancel. I literally had to cancel my credit card to get the charges to stop. They products are not worth the aggravation... I had to give one star to write a review but honestly I would give them negative 10 stars”

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Posted 1 year ago

“I placed an order and almost a month past and i have not received. I send 3 messages to the company because it is very difficult to get in touch with a human person and i did no get any answer.. It is no a customer services where you can track your order or get any response. Very disappointed. Maria”

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Posted 1 year ago

“The bra arrived in a timely manner. The stitching on the sides of the bra dug into my skin. Also, the stitching and construction looks like a very inexperienced person made it. I tried to return the bra, but their site is set up for exchanges, not returns. For the reasons of returns. they only offer, "too big, too small or does not like the material". No where does it have an "uncomfortable to wear" option. After getting the run around on the site, I went to PayPal to put in a dispute. A window came up from Shapermint asking, please contact us, as PayPal is a long process to return. I emailed Shapermint and within a few days I did get a return label. Meanwhile, Shapermint deleted my original review on their site. Bad experience all around! At the end of the day they kept $ 4.95 of my money to them. And NO, it was not because of the exchange rate. This is what they keep when a person returns. It is a cheaply made bra and they are making millions off of consumers. DO NOT BUY from this company! One bra, shipping and U.S. tax was $ 69.08 CAD dollars! Outrageous for the horribly made product!”

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Posted 1 year ago

“Purchased some bras at the end of May 2024 and now (24 June 2024) have just been charged $4.99US for the “Membership” that I never agreed to! There is nothing in my account details that shows I have signed up for recurring monthly membership! SCAMMERS!”

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Posted 1 year ago

“Serious decline in quality and abhorent business practices. I bought three pairs of leggings during the pandemic which I still have - great quality and excellent value. Recently, I purchased two bras and they were just terrible - awful quality, bad fit reccomendations on the website, and worst of all THEY ADD A HIDDEND MEMBERSHIP FEE AUTOMATICALLY TO ORDERS! Suprise, a month later there is a membership charge with no explanation, and when I asked to have it cancelled, the website directs me to sign up for it again. A scam, through and through. What happened to this company???”

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Posted 1 year ago

“What went wrong? Everything!! They are the worst company ever! They do illegal things. Trying to find out how to report them. Do not order from them! You will regret it! They sign you up for a membership you didn’t sign up for, charge you more then you were quoted, you can’t speak with a live person, they lie over and over. Can’t believe they are still in business.”

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Posted 1 year ago

“Horrible! Whatever you do, DO NOT ORDER FROM THIS COMPANY! I was excited to try one of these bras and vouched to order online. The checkout was so complicated and sketchy! The site ended up charging my credit card twice for over $188. I wanted one bra! For a $39.99 promotion price! Then when I realize what was done, a bot is the “customer service” rep and “IT” lets me know the order(ssss) cannot be canceled because it wasn’t done within an hour. I am so upset! Horrible, company and SCAM!!”

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Posted 1 year ago

“Product quality was bad. Returned items. They say they didn't receive them. Australia Post tracking had exact time and date delivered and a signature. I am still trying to get refund! And this BS membership fee? What a rort.”

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Posted 1 year ago

“Shapermint is a scam. They signed me up for a membership without my permission. They are charging me a monthly fee although I've canceled my membership twice.”

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Posted 1 year ago

“Same as everyone else. Did not sign up for the subscription and all of a sudden they are charging me. I've tried texting them, emailing them and using the chatbot to unsubscribe. Chatbot and texting will get you instructions on how to unsubscribe. However when I try doing it on the website.....the instructions are a dead end. I've tried emailing two different email addresses. Both emails bounce each time, no matter where I send the email from. TERRIBLE costume service. SCAM alert!!!!”

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Posted 1 year ago

“Buyer Beware!! The last time I purchased my order was not delivered. I reached out to them and got the automated response. Nothing was done to resolve my loss. I don’t know about you but I work hard for my money.”

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Posted 1 year ago

“Bras are nice. Every month since my purchase went through. Shapermint has been charging my visa an unauthorized amount. I can’t get ahold of customer service to find out why. My bank is trying to block them. DO NOT deal with this company”

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Posted 1 year ago

shapermint.com is rated 4.2 based on 2,599 reviews