Shelter Fitness Reviews

4.8 Rating 309 Reviews
95 %
of reviewers recommend Shelter Fitness
4.8
Based on 309 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Shelter Fitness Reviews

About Shelter Fitness:

Shelter Fitness is a leading home fitness supply company based in Cranberry Township, PA. We offer quality training equipment at fair prices to help our customers achieve their health goals.

Visit Website

Phone:

(800) 839-6054

Email:

support@shelterfitness.com

Location:

Suite 620, #182
Cranberry Township
16066

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Shelter Fitness 5 star review on 21st September 2023
Kendra G
Shelter Fitness 5 star review on 21st September 2023
Kendra G
Shelter Fitness 5 star review on 4th July 2023
Cody J
Shelter Fitness 5 star review on 1st February 2023
Craig W
Shelter Fitness 5 star review on 19th March 2022
Rangy N
Shelter Fitness 5 star review on 10th March 2022
Kevin D
Shelter Fitness 5 star review on 12th January 2022
Rodney T
2
Anonymous
Anonymous  // 01/01/2019
Shipping speed is a lie. It promised 2 day shipping. But they sent it ground
Helpful Report
Posted 1 year ago
Not great, though also my fault. I used Apple Pay at checkout which automatically filled in an old address of mine. I noticed it as soon as the order confirmation screen came up so I emailed customer service and asked if they could please change the address before shipping the order. Never received a response so I emailed again after the order was delivered. Response this time basically said “we did respond to your last email and there’s nothing we can do unless the order is returned”. We’ll I can’t return something I don’t have.. and there’s no response to my original message anywhere in my inbox, spam folder etc. Was only a $40 or so order but still a bit frustrating to receive such little support
Helpful Report
Posted 1 year ago
Bad stability ball. Bad experience
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Posted 1 year ago
The bag to carry the bands was junk
Helpful Report
Posted 1 year ago
2 day shipping on product was promised. after two weeks I cancelled the order. After I was told it was going to be another one to two weeks to arrive. I had ordered a half rack.
Helpful Report
Posted 1 year ago
Horrible all the way around.
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Posted 1 year ago
I was sent a totally different stability ball then I ordered
Helpful Report
Posted 2 years ago
You guys took too long to ship and deliver.
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Posted 2 years ago
One of the two kettle bells I ordered was damaged in transit. Still waiting on its replacement....
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Posted 2 years ago
When they finally came i was disappointed they are to small
Helpful Report
Posted 2 years ago
Hello Anthony. Thank you for taking the time to leave a review. We are a bit surprised at this feedback as your order was delivered the next business day with our Overnight delivery service that was selected, and all of our products have the size and specifications clearly on our website. We do our best to make it very clear what our customers are purchasing and are readily available for questions at both our support email (support@shelterfitness.com) as well as through our phone number listed on our website. We make a point to produce a quality product and are happy to stand behind everything we sell. Feel free to contact us directly if you would like to exchange this product or return it if it does not meet your needs.
Posted 2 years ago
Shelter Fitness is rated 4.8 based on 309 reviews