Shelter Fitness Reviews

Name: Shelter Fitness
Address: Suite 620, #182, Cranberry Township
Rating: 4.76

4.8 Rating 334 Reviews

94 %

of reviewers recommend Shelter Fitness

4.8

Based on 334 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

(800) 839-6054

Email:

support@shelterfitness.com

Location:

Suite 620, #182
Cranberry Township
16066

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Shelter Fitness 5 star review on 21st September 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First I ordered TWO (2) of the 6kg/13lb kettlebells but only received ONE (1). And the one that I did receive was damaged- had it delivered by UPS so it could've been on their end granted. I get its a kettlebell and it'll get scuffed up over time but when you're expecting TWO (2) new KBs and you receive ONE (1) damaged KB then you would be disappointed as well. Other than the missing one and the one I received being damaged, shipping and delivery time was relatively quick and does feel like a quality product. Only thing I would add is there is no number for customer support and have not heard back from them on whether they received my claim or not even. And for some reason cannot add a photo to this review.”

Helpful Report

Posted 3 weeks ago

“Good morning , I received your bands yesterday. I am not sure why but the smell of these bands is terrible . I have taken one out of the package and left out for over 36 hours and it seems to have dissipated but the others still in the package are affected . I am not sure what is causing this ? But it will certainly put off using these .”

Helpful Report

Posted 1 year ago

“I haven’t gotten a tracking number, or seen my order processed and i ordered it 2 weeks ago”

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Posted 1 year ago

“I'm not really thrilled about the quality of the mat. I was expecting something easier to work with but the mat is extremely slippery and they mark very very easily.”

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Posted 3 years ago

“Received the jump rope fast but it was missing a screw so I wasn't able to use it”

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Posted 4 years ago

Hi Joshua, please contact us at support@shelterfitness.com and we would be happy to send a free replacement.

Posted 4 years ago

Shelter Fitness is rated 4.8 based on 334 reviews