Shelter Fitness Reviews

4.8 Rating 309 Reviews
95 %
of reviewers recommend Shelter Fitness
4.8
Based on 309 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Shelter Fitness Reviews

About Shelter Fitness:

Shelter Fitness is a leading home fitness supply company based in Cranberry Township, PA. We offer quality training equipment at fair prices to help our customers achieve their health goals.

Visit Website

Phone:

(800) 839-6054

Email:

support@shelterfitness.com

Location:

Suite 620, #182
Cranberry Township
16066

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Shelter Fitness 5 star review on 21st September 2023
Kendra G
Shelter Fitness 5 star review on 21st September 2023
Kendra G
Shelter Fitness 5 star review on 4th July 2023
Cody J
Shelter Fitness 5 star review on 1st February 2023
Craig W
Shelter Fitness 5 star review on 19th March 2022
Rangy N
Shelter Fitness 5 star review on 10th March 2022
Kevin D
Shelter Fitness 5 star review on 12th January 2022
Rodney T
2
Anonymous
Anonymous  // 01/01/2019
I enjoy the product, but I ordered the 5 band combo but it didn’t have a green band with it when it arrived.
Helpful Report
Posted 8 months ago
The bands I purchased are heavy duty, well constructed and look like they will last a long time. NOW, about the emails!?!?
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Posted 1 year ago
Not sure if the problem was a Shelter Fitness or their logistics but order was 3 days later then indicated and package was damaged. Products were ok. I intend to order from them again BUT will allow an extra week for potential logistics issues.
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Posted 1 year ago
Bands are fine so far. Delivery time took a little longer than I expected….
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Posted 1 year ago
Great products, great price, fast shipping.
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Posted 1 year ago
Customer service was great, although shipping was a little off. I ordered three items and they unnecessarily came in two packages, resulting in me missing the item I originally made the order for (I moved out of the state). Customer service was great in trying to get me my item, but ultimately the efforts failed and I had to get a refund. I prefer to support small businesses so I'm disappointed that I ultimately ended up ordering my item off Amazon. The quality of the items that I did receive is good. But man, I really wanted the item I couldn't get.
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Posted 1 year ago
Great value
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Posted 1 year ago
The glute bands are great! I wish for ALL the bands they listed on the bands themselves what the resistance is, or even included it in the package I received. I need to look it up when I go to use the bands.
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Posted 1 year ago
Good 4elderly bring it and do it anywhere traveling, motel wos. Save money no crowded gyms But need a course 4 strap wos.! Recommend it yet?
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Posted 1 year ago
It is good quality
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Posted 1 year ago
Still using them and testing the durability but so far so good
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Posted 1 year ago
Service was very prompt Have only had a little opportunity to use the bands; so far so good
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Posted 1 year ago
The bands were strong and durable and good quality. I just wish they had velcro adjustment attachments (I thought they did and was slightly disappointed when they arrived)
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Posted 2 years ago
I’m happy with the product. They forgot to send one of my items but the issue was resolved really quickly via the customer support email.
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Posted 2 years ago
Rubber bands are great, jump rope was a little difficult to get to work. The screws kept loosening during use. Other than that it was great!
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Posted 3 years ago
Thanks for the review and feedback! We will check with the team on the Jumprope as they should stay pretty secure. If you continue to have issues just reach out to us and we would be more than happy to help!
Posted 3 years ago
The product itself is great! I was able to use with our youth Lacrosse team and for my personal workout. I gave you a 4 of 5 as there seems to be need for improvement on the procurement/vendor delivery side given it took much longer than anticipated to receive the bands. I will say that Matt Lucas's post-sale, customer service was certainly appreciated and seemingly examplary of the brand. Thanks ~ H
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Posted 3 years ago
Thanks for the review Hondo! We agree we had some difficulties with our fulfillment house with your order, but were very happy to get it resolved for you. We try hard to ship in 2 days or less and will continue to do our best to meet that target!
Posted 3 years ago
Shelter Fitness is rated 4.8 based on 309 reviews