Ship Your Car Now Reviews

Name: Ship Your Car Now
Rating: 4.48

4.5 Rating 561 Reviews

88 %

of reviewers recommend Ship Your Car Now

Company Reviews

Metrics

Info

4.5

Based on 561 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

9546519895

Email:

garett.goodman@shipyourcarnow.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The only reason why i'm giving this company a 2-star review is because I got my car shipped and delivered to me-finally... I would not recommend shipping your car through this company. Let me just start off saying that I needed my car to be picked up and delivered by a certain date due to being a new servicewoman. I chatted with Kevin Washington telling him my needs and he assured me that he could get my car on a carrier by my specified date.. Once I gave him my card information, I couldn't reach him- he wasn't answering any of my texts, calls, and/or emails, it was like this company took my money and ran. On another note, my car was not picked up by the NLT date and instead of Kevin telling me that my bid was too low and suggesting that I up my offer by a couple hundred so that I could get my car pick up and shipped quicker, he just kept telling me that the price is fine and that they are still searching for someone.. I couldn't take it anymore and finally got ahold of another representative and he told me that he would do anything to help get car shipped asap and within a few hours he up my bid by a couple hundred and found a carrier. If it wasn't for the help of this other representative, I would've still been waiting on my car to get picked up and shipped. Don't go through this company and if you do, do not speak to Kevin Washington he was no help.”

Helpful Report

Posted 3 years ago

“Great communications at the start. But the “all in” price I was quoted did not, in fact, include custom broker fees. I knew I’d have to pay taxes, but I was assured the quote included the customs brokerage costs. Well, I had pay those fees too at the last minute, out of pocket. I was offered a refund of part of those fees upon delivery, and I agreed to that. But now that delivery is complete, and I have sent several emails, there’s no communications, and no sign of a refund. It feels like they got my money and that’s good enough for them. If I get some communications and the promised refund, my rating would go up a bit. But right now, I feel burned.”

Helpful Report

Posted 3 years ago

“My car was picked up about 10 days after I was initially told it would be picked up. And finally to get it picked up I had to pay an extra $100 over what I was quoted!! AND it took 7 days for the car to arrive at it's destination!!!! (I had been told it would take 3-4 days) Talk about bait and switch!”

Helpful Report

Posted 6 years ago

“Set up shipping well in advance. And was not contacted by anyone until an hour before car was picked up. I realize the weather in Florida was bad but there is no reason to not have this thing scheduled prior to the weather event.”

Helpful Report

Posted 6 years ago

“Tim, the gentleman with whom we dealt was not good about keeping us updated. Would not recommend his services.”

Helpful Report

Posted 6 years ago

“I notified company 3weeks in advance re need for transport from a Palm Springs to WA state. Several calls resulted in "Yes, everything on schedule for pickup day before you fly out." Wrong. Day of scheduled pickup company called and said no pickup because no transporter would transport car for agreed upon price, and informed me that going rate was $999.99, and that was much more than contracted price. Bottom line: Either pay what the traffic will bear or wait till the price comes down after snowbirds leave. I waited another 10 days and still had to pay more than contracted price. A call to a Palm Springs transporter informed me that Miami guy did not know the score. Score is to charge whatever you can get from snowbirds during high season. Extortion? The giy's reply was that they had to make a living and scratch for every extra dollar. I learned this: try to leave car in car on trickle charge for off season and forget a car transporter unless you must ship a classic or very exp naive car. Not all snowbirds are rich; some of us are in need of escape from northern cold and warmth for arthritic bones. lesson learned.”

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Posted 6 years ago

“I have previously spoken with company representatives recording the events surrounding our experience. The results were not as advertised unfortunately.”

Helpful Report

Posted 7 years ago

“Driver was nice but was day and half late also a day day late to deliver to ga. He also chg'd my sister 50$ more than contract Some one is harassing my friend that made first call stop the constant emails and texting”

Helpful Report

Posted 7 years ago

“During shipping my car interior was very muddy upon delivery from the shippers. After I reported the issue, I was told I would hear something back never did.”

Helpful Report

Posted 7 years ago

Ship Your Car Now is rated 4.5 based on 561 reviews