Shoetique Reviews

Name: Shoetique
Address: Shoetique, Altrincham United Kingdom, Cheshire
Rating: 4.78

4.8 Rating 337 Reviews

95 %

of reviewers recommend Shoetique

4.8

Based on 337 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

About Shoetique:

Sheotique are a relatively new online business offering a large selection of ladies shoes. They are currently experiencing rapid growth and are one of the biggest FitFlop retailers in the UK, offering arguably the biggest selection of FitFlop footwear (2011 Drapers footwear brand of the year). Shoetique also stock a number of other leading brands such as Fly London, EMU, Skechers, Rieker, Crocs, Hunter with many new brands on the horizon.
Shoetique have a strong service proposition with a Free Next Day Delivery Service and Free Exchanges.

Phone:

0800 849 7000

Email:

info@shoetique.co.uk

Location:

Shoetique, Altrincham United Kingdom
Cheshire
WA14 5NQ

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Shoetique 1 star review on 10th June 2020

Anonymous

Shoetique 4 star review on 6th February 2017

Jai

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely terrible. Firstly beware the sizing is completely inaccurate. I ordered sizes as per my measurements and advertised on their site and when the items arrived they were half the size. It’s like they are children’s sizes. Secondly when I actually tried to return the items I received absolutely no consideration or customer service from this company. They consistently refused to listen to my concerns despite the fact they had sent sizes that weren’t accurate. I have sent no less than 20 emails and have gotten nowhere so have had to start a chargeback with my bank for the funds. Their customer service is appalling. Unless you are a size 0 I don’t recommend buying from this company. Even still don’t expect them to be considerate if you need to return or exchange. You will lose your money. Just a warning.”

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Posted 3 years ago

“I order my shoes in the beginning of may it's now July still haven't got my order this is ridiculous it's been two months”

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Posted 3 years ago

“Fake cheap goods. Hardly original Converse as advertised”

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Posted 3 years ago

“Placed and order on the 10th march and today is the 16th april and I am still waiting for my items. Very poor service.”

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Posted 4 years ago

“Horrible and misleading company. They are scammers out of China who will post incredibly beautiful shoes, at ridiculously low prices and then send you whatever is in their warehouse because they know you can’t do anything about it. Especially if you pay via PayPal - they’re protected from disputes because their “policies” state you must pay to ship your items back to them in order to get a refund. The problem is Joy Shoetique “pretends” they’re a UK and American company on all of their materials. I placed 2 orders in one day (3 pairs of shoes). I use PayPal to protect my credit or debit cards from being compromised. The first order came (2 pairs) and both pairs were ridiculously too small, and the third pair came and wasn’t even what I ordered. The best they would do is send me 20% of my money back unless I wanted to pay to ship them back to China (which costs more than the shoes). I chose to get 20% back (which they didn’t even do - my order was $82 and they refunded me $8.89). Then the 2nd order arrived before I had a chance to cancel, and it wasn’t even the pair I ordered! Same issue - If I want to pay to send them back to China I will get a refund. I highly recommend everyone stay away from this company. If you don’t you will probably be sorry.”

Helpful Report

Posted 4 years ago

“Categories My ReviewsMy Settings HelpLOG OUT JodieGB For companies Overview Reviews About JoyshoetiqueReviews 175 • Great joyshoetique.com Unclaimed Reviews Write a review Excellent 39% Great 19% Average 0% Poor 2% Bad 40% Filter by: Rating English Jodie 3 reviews A minute ago !!!!!!!WARNING!!!!! !!!!!!!WARNING!!!!!! DO NOT USE THIS COMPANY !!!!!! Ordered 2 dresses( same dress ,different sizes) for a wedding, after wearing one for just over a hour both straps broke . Clothes made of very cheap materials and quality. I have asked for a full refund to have a reply saying they would refund me 60% on the 2nd dress ordered for size and 50% for the faulty dress 🤬. I explained I wanted a full refund on both dresses as one I didn't wear and the other was faulty and left me stuck at a wedding with no other clothes to wear due to there dress being faulty. I am utterly disgusted to how I have been treated by this company!!! Also cant even find a return lable in there site to return items . And they are not sending me one by email to print”

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Posted 4 years ago

“I ordered some shoes and it took 3 weeks for me to get them when I got them they was the wrong size very disappointed will not be ordering from them ever again”

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Posted 4 years ago

“DO NOT BUY THE SHOES ARE REALLY BAD , TERRIBLE PLASTIC MATERIAL, HEEL IS NOT STABLE MADE TO BRAKE ANKLES!! PACKAGE SMELLED TERRIBLE. DO NOT RECOMMEND.”

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Posted 5 years ago

Shoetique is rated 4.8 based on 337 reviews