Shoetique Reviews

Name: Shoetique
Address: Shoetique, Altrincham United Kingdom, Cheshire
Rating: 4.78

4.8 Rating 337 Reviews

95 %

of reviewers recommend Shoetique

4.8

Based on 337 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

About Shoetique:

Sheotique are a relatively new online business offering a large selection of ladies shoes. They are currently experiencing rapid growth and are one of the biggest FitFlop retailers in the UK, offering arguably the biggest selection of FitFlop footwear (2011 Drapers footwear brand of the year). Shoetique also stock a number of other leading brands such as Fly London, EMU, Skechers, Rieker, Crocs, Hunter with many new brands on the horizon.
Shoetique have a strong service proposition with a Free Next Day Delivery Service and Free Exchanges.

Phone:

0800 849 7000

Email:

info@shoetique.co.uk

Location:

Shoetique, Altrincham United Kingdom
Cheshire
WA14 5NQ

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Shoetique 1 star review on 10th June 2020

Anonymous

Shoetique 4 star review on 6th February 2017

Jai

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, but couldn't even get the left shoe on, despite ordering my normal size. Also £2.95 is deducted from refunds for postage and packing- only exchanges are free, which wasn't made clear when buying online. Would not use again.”

Helpful Report

Posted 9 years ago

Hi Mrs Walton, Thank you for taking the time to leave a review. I am sorry to hear the shoes you ordered did not fit, I understand how annoying this can be. Generally FitFlops are average fitting, so we do recommend to order your normal size. However, as the new FF2 range are built on FitFlops Supercomff midsole - we have found they are slightly narrower than a standard FitFlop sandal. We do have a great products description on our site next to each product, a lot of our customer find this really useful! We have recently changed our returns policy, and the terms and conditions can be found on our website - so sorry if this was missed! I have also sent an email to the personal email address you provided with the order, and I do hope you may change your mind and consider ordering from us in the future. We do have a very helpful team who are always happy to help regarding delivery and returns, fitting of a shoe or any other queries you may have - feel free to call them on 0800 849 7000. Kind regards, Krystina

Posted 9 years ago

“The item ordered for myself was shown on the invoice , but the shoes in the parcel received were not what I ordered so I had to return the goods. The shoes actually received I had bought a pair of earlier this year. I was disappointed that the wrong items were sent and now even more annoyed as a credit has been given not for the item for myself but for the item my wife ordered and kept. The credit amount received was less than the cost of the shoes I ordered as the item my wife ordered was cheaper than the shoes I ordered, which annoys me as well and will effect my future purchasing decisions.”

Helpful Report

Posted 10 years ago

“both pairs of suede cloggs were scuffed at the 4 toes and even a brish would not get rid of the white scuffs on the chocolate brown suede, is thats why they were reduced, and one of the cloggs was narrower on the left than the right one.”

Helpful Report

Posted 10 years ago

“Disappointed that of the 2 pairs ordered (both in stock) only one delivered. The other was refunded but the web site needs to be more accurate. I have previously ordered fit flops only to subsequently find the order cancelled as they were out of stock. I clicked on the request for an email when they came back into stock and when that was received I ordered again only to be told yet again - out of stock!”

Helpful Report

Posted 10 years ago

Shoetique is rated 4.8 based on 337 reviews