Shoon Reviews

Name: Shoon
Address: Mendip Court, Bath Road, Wells
Rating: 4.12

4.1 Rating 633 Reviews

78 %

of reviewers recommend Shoon

4.1

Based on 633 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Phone:

01749 681664

Email:

customerservice@shoon.com

Location:

Mendip Court, Bath Road
Wells
BA5 3DG

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Shoon 5 star review on 26th January 2017

Susan Ritson

Shoon 5 star review on 12th January 2017

Roy Stephenson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and communication of order can improve your service by delivering them within 3 days not 5 then you would have received a very good.”

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Posted 7 years ago

“The best thing for me was the price. I already have a pair of these Gabor boots and fancied them in different colours. So two pairs for the price of one was exactly what I've been looking for. Great bargain!”

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Posted 7 years ago

“Very simple to order online and fast delivery. Shoon is my favourite shoe shop”

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Posted 7 years ago

“Unfortunately. I am returning shoes as do not fit. Did have to phone for a return label, waiting for it to arrive, as my computer has virus and cannot print so including return label would have been more helpful.”

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Posted 7 years ago

“Laces broke on black shoes after wearing twice and both pairs are a small 9”

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Posted 7 years ago

“Would be good if you were given more detail on the fit of shoes. There should also be a returns label included as not everyone has access to a printer.”

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Posted 7 years ago

“My order was processed very quickly despite the holiday period and arrived very promptly. I can't fault the service. Unfortunately I had to return the two pairs of boots purchased as the Shoon fit is very narrow :( Such a shame for such lovely footwear - I was very reluctant to return them as their styling was exceptional.”

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Posted 7 years ago

“I bought these boots in the brown colour, they are lovely, but would not have been so pleased had I paid the full price. The quality is ok, the fit is narrow though. The sole is really good, with a sound grip ideal for slippery/icy conditions. The footbed has a warm soft lining which is lovely.”

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Posted 7 years ago

“I'm glad you do returns by Royal Mail again when it was other carriers it put me off for returns Shoes are great by the way”

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Posted 7 years ago

“You delivered the wrong style of footwear, though the documentation that came correctly described what we had ordered. When I rang you about this, I was dealt with courteously and promptly. You arranged for a courier to call the next day to exchange the wrong pair for the correct ones.”

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Posted 7 years ago

“The shoes I ordered - Shoon Isabella in Elba Blue - arrived within 3 days. They are lovely and soft and exactly like the photo. Though I normally take a size 37, to be on the safe side I ordered size 37.5 so I was a little surprised to discover they are just a tad too small but as they are so soft I am hoping they will stretch if I wear them around the house for a few days while wearing socks.”