Scout Store Reviews

Name: Scout Store
Rating: 4.29

4.3 Rating 908 Reviews

81 %

of reviewers recommend Scout Store

Company Reviews

Questions

Metrics

4.3

Based on 908 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Phone:

07511072493

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was dealt with promptly and I recieved goods 2 days later. Very impressed thank you”

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Posted 5 years ago

“Delivered on time, package undamaged and contents exactly as stated. Very happy.”

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Posted 5 years ago

“Very quick and efficient delivery”

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Posted 5 years ago

“The process of ordering was simple but delivery was not on time as was not dispatched on time”

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Posted 5 years ago

“Always very prompt service. Great delivery options by courier.”

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Posted 5 years ago

“Delivery and service outstanding, can't say anything other. BUT, the sizing is another subject! I originally bought size XXS for my 11yr old, but arms were too short. Then I went for size S, and this is HUGE! The fabric is very stiff too, my son always complains the shirt is uncomfortable. Scout Store need a good Product Technologist to improve fabric and fit.”

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Posted 5 years ago

“Easy to use website, found what I needed easily. Prompt delivery by DHL. Very happy with my purchase.”

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Posted 5 years ago

“Easy ordering. Quick delivery. Great product.”

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Posted 5 years ago

“Website easy to navigate, ordering an Delivery was easy and quick A larger range of Scout Pride merchandise would be more supportive.”

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Posted 5 years ago

“Super quick, as expected, all good!”

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Posted 5 years ago

“Confusing when as soon as you have placed your order it is put on hold. Invoices are not sent making it difficult to claim back costs - the Scout Store simply says to print out the order form, but this is not acceptable to some treasurers”

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Posted 5 years ago

Hi Malcolm, Thanks for leaving feedback and apologies you have had issues. when you place an order you should get an email with the total and the items. Hopefully that helps but if you have any further issues please feel free to contact customer services. Thanks Scout Store

Posted 5 years ago

“Ordering was easy and delivery fast. Best to check with a friend of similar build to get size you need but well made and thick cotton so should be strong enough to put up with all their activities.”

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Posted 5 years ago

“The store themselves are AWESOME. Get things out quickly and as indicated. They get let down by the DHL services that they use as DHL are not as reliable as they seem. After service care is completely off the charts, these guys are great!”

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Posted 5 years ago

“Everything was dispatched very quickly. Very happy with my order. I would say that the scouting trousers measure a little big but will certainly last!”

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Posted 5 years ago

“Quick delivery and great quality clothing.”

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Posted 5 years ago

“The instant message service was great. Had an answer for me straightaway. Very prompt delivery too. The YPs in our group were made up with the badges. The Leaders liked the new purple cards. Thanks for a great job. And thanks for being there for us!!”

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Posted 5 years ago

“Excellent quality and very quick delivery. Extremely impressed”

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Posted 5 years ago

“A great service. Quick delivery and good quality uniform. The only down side was that it took Grandma ages to sew the badges onto the new top lol!”

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Posted 5 years ago

“Nice website!”

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Posted 5 years ago

“I picked up my WSJ Swag and bought a couple of patches. Quick and easy!!!”

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Posted 5 years ago

Scout Store is rated 4.3 based on 908 reviews