ShopTo.Net Reviews

Name: ShopTo.Net
Rating: 1.96

2.0 Rating 46 Reviews

24 %

of reviewers recommend ShopTo.Net

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2.0

Based on 46 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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Phone:

0844 318 1328

Location:

unit 2 western center, bracknell United Kingdom
rg121rw

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ShopTo.Net 1 star review on 2nd December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still waiting for my digital download. Have rung the help line but have been first in line in the queue for an eternity, also was charged for the call. Getting the feeling they are scammer. Would never use again and would not recommend. Wish i hadn't bothered.”

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Posted 4 years ago

“Shocking service no delivery no contact at all even though contacted 3 times. Modern day high way robbery steer clear these guys are a joke”

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Posted 4 years ago

“They deleted my gold member status then when I raised the issue with them they terminated my account, by far and away this is the worst company I have ever dealt with.”

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Posted 4 years ago

“The xbox one you delivered is faulty. I unboxed it, turned it on, it updated then i went to play fifa (the game that came with it) it turned off and wont turn back on. The xbox must of been on for a grand total of 15 minutes before it broke... Its in a well ventilated area, I have done all the unplugging and plugging back in but it just wont turn on. Its ridiculous that i bought a new xbox and i get this issue. How can we resolve this quickly as i have many friends coming around this weekend for a gaming session. I also called your support team who couldnt help and microsoft who also couldnt help. This company seem to sell dodgy tech and then have 0 support for it. Looks like its going to take weeks for them to resolve this. This company are quick to take your money but awful slow service. I deal with a lady called Robin in customer service (after 20 minutes trying to get through) who really wasnt helpful. Avoid this company”

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Posted 5 years ago

“I purchased 10 copies if GTAV, each which came with a bonus of $3.5million in game currency (shark card). Firstly, I only received one code and rang customer services three times to get this sorted out, the first time I got told 'I will be emailed the codes by the end of the day' which didn't happen, then the same thing happened again. Only on the third attempt, when i got through to the customer services manager did I get all 10 on the codes. Well, it turns out that one of the codes had already been used! I called customer services to get it sorted and got the same old 'I will be emailed the code by the end of the day', nothing. I ring the next day same 'I will be emailed the code by the end of the day', again nothing. A SECOND code came up as already used, Called them. 'I will be emailed the codes by the end of the day'. Can you guess what happened? Yup, nothing. Then THIRD code came up as already used! By this time I had given up. I have lost £89.97 (the value of the three codes combined) This is the level of customer service afforded to GOLD LEVEL shop to member. Shopto are not to be trusted.”

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Posted 7 years ago

“FAILED TO DELIVER ITEM. Bought Arkham Knight 7 Days ago with 1-3 days delivery - Still waiting So I purchased Batman: Arkham Knight on the 25/06/15 using the 1-3 day delivery option. Waited 7 days for the item to arrive before I decided to check if there was an issue with delivery. The Order page of the website only shows the status as:Completed. I have tried to track the order but it won't allow that to happen. I've called my local Royal mail sorting office they don't have the item. I try to raise it with Shopto their policy is that they have to wait 15 days before an item is "Lost". I have raised a ticket using their internal system 9 hours to ask for a full refund so I can purchase it at Tesco and get it delivered to a store next to me the NEXT day at no additional cost, sadly no one has been in touch all I have received is a "ticket" confirming I have contacted them. It's been a very poor experience indeed, I've used ShopTo in the past without issue however I've been using Tesco much more. Not sure why I went back to ShopTo, sure as hell won't be going back again. It's the same price at both retailers just one has a much better service. What I wouldn't pay for good service. 0 out of 5 stars.”

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Posted 8 years ago

ShopTo.Net is rated 2.0 based on 46 reviews