Shpock Reviews

Name: Shpock
Rating: 1.32

1.3 Rating 152 Reviews

6 %

of reviewers recommend Shpock

Company Reviews

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Metrics

1.3

Based on 152 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Avg Email Response Time	25 minutes

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Shpock 1 star review on 24th August 2023

Gabriel Kirchhof

Julie

Shpock 1 star review on 30th December 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried to buy a Nintendo Switch on 3 occasions and they all get cancelled with the same message "I don't want to be paid into my Shpock Wallet" Very dodgy!! AVOID”

Helpful Report

Posted 2 years ago

“Rip off site !!!! 😡 after several years of using this site I have been scammed for Hundreds of pounds from sellers ether not sending my goods or sending me fake designer goods . Obviously when iv complained to them they don’t get back to me !! Then they have the audacity to ban me 😳 after accusing me of selling fake designer goods!!! Obviously they got sick of my complaints and warning other buyers from buying fake goods from professional designer dealers they knowingly allow on there site !!! As for there pending money 💰 they make there money from holding hundreds of thousands of pounds in there accounts in interest!!!! This site should be banned !!! 😡😡😡😡”

Helpful Report

Posted 2 years ago

“Shpock is holding my money even after an item was not delivered. I cannot get a response from them now and they have kept my money. Is there anyway to get my money from Shpock. I have tried contacting them many times but nothing. It seems many people have the same problem. They are crooks keep away .”

Helpful Report

Posted 2 years ago

“Make any offer or buy now on shpock they always ask you pay via PayPal so so many scammers and when and if you find a genuine seller you pay your money they cancel deal then you have wait week for shpock return you money”

Helpful Report

Posted 2 years ago

“Because I don't understand why the money takes to long to get to you”

Helpful Report

Posted 2 years ago

“I’ve got almost defrauded by a fake 8 month pregnant woman who wanted me to pay for her the courier...and she told me she paid my via PayPal 425 pound when the pram I was selling was only 100pound. These people and websites that allows fraud must be shut down with no mercy...so annoyed!!!”

Helpful Report

Posted 2 years ago

“Unprofessional customer support .it’s 4 weeks now after opened a case and still waiting for reply. I sent few more emails to shpock team regarding updates but they didn’t response. I lost £60 and I thing I will not get them back. I will not recommended Shpock as a place for buying”

Helpful Report

Posted 2 years ago

“1) I'm fed up with people buying then not turning up! 2) its taking increasingly longer for shpock to notify me when I've had an offer. Now I've had a new phone it won't let me access my photos and just freezes it was good, its not now I've uninstall it. More trouble than its worth”

Helpful Report

Posted 2 years ago

“Twice sellers have accepted my offer including delivery then when I have paid they say that they cannot send item and can I collect, the last one was 165 miles away, and then I have to wait over a week to get my money Refunded.”

Helpful Report

Posted 2 years ago

“Takes far to long for money to be transferred into my bank”

Helpful Report

Posted 2 years ago

“Used to be a good app but does not matter what you search for you just get acrandom list. What's worse is how long it takes to get your money from the shpock wallet (Shpocks wallet) have to wait around 5 days from transferring it to your bank to shpock actually transferring it!!!! Disgraceful!!!”

Helpful Report

Posted 3 years ago

“A site run by thieves for thieves, an absolute disgrace these people could have helped me get back my money but instead just decided to ignore me being scammed.”

Helpful Report

Posted 3 years ago

“Poor customer service Alot of time wasters by non verified accounts”

Helpful Report

Posted 3 years ago

“The most difficult selling on line site I have ever come across even taking photos needs a degree in photography. Back to eBay and market place complete doddle.”

Helpful Report

Posted 3 years ago

“I HAVEN'T RECEIVED MY MONEY. The seller paid and Shpock are holding the payment for no reason as you have all delivery proof of this transaction.”

Helpful Report

Posted 3 years ago

“I am Es on this app, have bought more than i sold, like £1500 worth, and because i didnt reply for an item during covid, i can operate.. Give me a break!!!”

Helpful Report

Posted 3 years ago

“SCAM. I sold an item in 03/02/21 as experience . The buyer paid e confirmed the transaction until now I haven't received my money....I can't contact the website by email because there is none to contact it. Completely SCAM!”

Helpful Report

Posted 3 years ago

“Rubbish! The Shpock wallet takes way to long to transfer to your bank! Theres no excuse for this.. item delivered safely but I have to wait for my money... I wont be using again.. deleting the app.”

Helpful Report

Posted 3 years ago

“I can go on about all the bad reasons you should not use shpock, but I won't. Ther are other similar (better) apps out there. Just avoid this one if you value your money, time and effort. Simple as that”

Helpful Report

Posted 3 years ago

“I was scammed out if £265. Id made a purchase from a seller and paid through shpock wallet. The seller cancelled the deal as he said that he prefared using bank transfer as his Shpock wallet froze his account as he couldn't get his money out! Within a couple of days I realised that this seller didn't have these items of sale. I contacted Shpock who only sent me a message apologising that this had happened and removed this seller from thier site then asked me to contact my bank and report it to Action Fraud. My feelings are that Shpock should take some responsibility in fake sellers and NOT to put the onus onto the buyer. Since I've been scammed I'm very reluctant to use Shpock”

Helpful Report

Posted 3 years ago

Shpock is rated 1.3 based on 152 reviews