“I would not recommend this sore, their shipping is not free as they pretend, you will still have to pay a portion of it at the door otherwise you won't get your items.
Also, their retur policy is very bad when their items are on sale.
I bought from this store long time ago and to be honest their items were very good and so was the service, but now the quality is bad and the return policy is the worst.”
“Ridiculous. Very poor customer service! I emailed customer service- never got a response. I submitted the customer service form online- never got a response. I sent multiple were switches to their WhatsApp number, waited several days, followed up several times, then they finally responded. I needed a couple tops for HAJJ. they said the soonest they can *ship* would be in FOUR WEEKS. Reading the reviews here, it’s clear that most likely they wouldn’t have even shipped out in four weeks. This is an absolute joke to wait a month ++ to get an order!
I even asked for them to make an exception since I need this for hajj, and I asked them to please try to send it out sooner, they said no.
IT’S UNFORTUNATE WHEN YOU WANT TO SUPPORT MUSLIM BUSINESSES, **** BUT THEIR BUSINESS PRACTICES ARE DISGRACEFUL ****!!”
“Very poor customer service. I ordered a thobe and kufi before the eid delivery deadline. However I have no news from them till now. Not to mention how much the items are overpriced. At least a good customer service would have made up for the excessive price.”
“Its wayyy overpriced! There is no need for a typical abaya to cost $119 as the sale price. Tunics are $60 as a sale price also. The price is what drives me away from the site all the time. I used to shop a lot on the site years ago, and its been like 5 years since I have bought a piece.”
“Sadly, will never buy from them again.
$120 for one thobe is decently pricey -- yet my thobe was absolutely terrible quality. Itchy fabric and poorly made all over, I was sincerely disappointed.”
“Over 10 years ago, i was initially quite shocked at Shukr's prices until i received my 1st order. Not only were the pieces beautifully designed, but they were generously cut, so that i never had to squeeze into a garment. (In fact, i still have a heavy, floor length denim skirt i bought on the website over a decade ago.) At that time, the clothing was made from high quality fabrics and it was clear that someone at Shukr cared about their product. Sadly, something's apparently changed because the clothes are not at all the same. I remember ordering a khaki jilbab in 2016 and it was so tight in the shoulders I could barely get it on and the gaping button holes were near the edge of the placket. I was stunned. Had some bargain basement enterprise overtaken my favorite online Islamic clothing provider? I returned the jilbab of course with an explanation as to why. Shortly thereafter i tried one last purchase, a gunmetal prayer garment with white trim; it's exquisite. I've not bought anything else since, preferring to avoid paying even higher prices for lower quality clothing. Another sore point, for me, is the lack of ability to share reviews with other customers at their website. I rarely buy anything these days without finding out the opinions of those who've already bought the item. (This is one of the advantages, after all, of buying online with most retailers.) And, i like to let others know about my clothing purchase experiences and opinions. So, i don't understand why Shukr won't allow reviews.”
“I have been buying from shukr for years and love their ever new evolving designs
However,. I purchased 4 dresses recently and I must say their fabric feels much more thinner than previous. Stitching and zip quality is perfect, but the fabric is definitely not what it used to be.”
“Ordered 3 weeks ago and were supposed to be delivered before eid. No delivery, no response from customer service, no update on their website, just showing order processing!
What a disgrace for claiming to be a business when no ethics.
NEVER BUY FROM THEM”
“I think the quality is very good. The price point could be about $20 less. The jeans are not cut for a women with more than a flat butt. The skirts are very long, I am 5'9". They use DHL carrier which I am not a fan of. The zippers & buttons are put on the left side like someone is dressing you. The accents should be at the bottom or side of the garments, considering Muslimahs wear long tops.”
“I have been buying from Shukr clothing for many years and am very pleased with their quality and service. Their clothing is of excellent and they have a prompt and helpful customer service. Would highly recommend Shukr Clothing to anyoen looking for good quality Islamic clothing.”
“Best islamic modest wear for muslim women. The fabric they use is top quality. I've never had a problem ordering from them. May Allah continue to grant them success..”
“My experience with Shukr clothing company has been superb. Customer service is attentive and responsive, courteous and faithfully committed to service. The quality of the clothing is unparalleled. Recently, more patterned shirts and dresses have been added to brighten the selection of fashions which I appreciate. I'm not one to wear florals, so I appreciate the stripes and polka dots. I would love to see more tasteful colors, as the brown, maroon, blue, green, and black are very dark for life in the West. No where else can I find such a cute hoodie for Muslimas. I would really love to purchase another sporty skirt in heather grey, so please restock. Sizes can sometimes be tricky. Under no circumstances should anything be tight on this 86 lb reviewer and yet there are abayas that I am embarrased to wear because of the form fitting cut. I hope Shukr will always maintain its commitment to modesty despite whatever is trending. An abaya should not be cinched at the waste, for example. Also, jersey dresses and abaya should not cling to the body. It's a good idea to wash your abaya before altering it because often dresses shrink. But, even with all these workable considerations, Shukr offers such fashion that is a relief for any Muslima who seeks to dress well for work, for outdoor activities, and for parties. Thank you.”
“Masha Allah amazing clothes and great customer service! The only reason I didn't choose very good is because of how the clothing is shown in the picture on the website, versus how it looks when it arrives. The color, design and overall clothing item looks different. Maybe the photo should emphasize how it will look in real life that way one can know before making the decision to purchase it.”
