Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,702 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,702 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely shoes. Bought for work, 12.5 hour shift. Quite comfortable”

Helpful Report

Posted 3 years ago

“The sandals are really nice, I bought 1 of each colour: pewter; silver; cream. The pewter is more golden than grey which is fine by me. They are comfortable, however, as I have wide feet and ankles(thanks Mum x) the ankle strap part is a tad tight to wear them all day so I think some 'easing' will be needed. All 3 pairs came with spare jewels, which is great.”

Helpful Report

Posted 3 years ago

“Easy ordering, delivered in good time and well packaged. The sandals are really nice, I bought 1 of each colour: pewter; silver; cream. The pewter is more golden than grey which is fine by me. They are comfortable, however, as I have wide feet and ankles(thanks Mum x) the ankle strap part is a tad tight to wear them all day so I think some 'easing' will be needed. All 3 pairs came with spare jewels, which is great.”

Helpful Report

Posted 3 years ago

“Arrived on time and well packed”

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Posted 3 years ago

“Excellent choice and fast delivery.”

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Posted 3 years ago

“Quick delivery nice blue Birkenstocks £70 very comfortable really pleased .”

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Posted 3 years ago

“Great sandals Not taken them off since I got them”

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Posted 3 years ago

“Very easy to navigate website, excellent price, great communication and fast delivery; what more could you want . Great online retailer.”

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Posted 3 years ago

“Very easy to order and the sandals were delivered on time , only took a couple of days so I was very impressed. Unfortunately the sandals weren't suitable so I had to return them which was a shame as they were lovely . Returns are also very easy . I ordered a different style which I received very quickly and am pleased to say they are perfect . Wouldn't hesitate to order from Shuperb again .”

Helpful Report

Posted 3 years ago

“Opened box to find upper of boot broken, very disappointed these hadn’t been checked before sending.”

Helpful Report

Posted 3 years ago

Dear Therese, Thank you for the review and for bringing this to our attention, I do apologise and this has been raised internally with my colleagues. We have since sent you a replacement pair and I do hope they arrived in perfect condition, please do let us know if you need anything else. Once again, I am sincerely sorry for any inconvenience caused. Best regards Sonal.

Posted 3 years ago

“Quick service love the product”

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Posted 3 years ago

“Shoes are amazing”

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Posted 3 years ago

“Great customer service .”

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Posted 3 years ago

“Excellent rapid delivery of exactly what I required - easy to find online -A1”

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Posted 3 years ago

“Very helpful customer service! Prompt delivery! Price-quality ammazing! Highly recommend!”

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Posted 3 years ago

“The sandals I ordered arrived as specified, fitted perfectly & we’re good value for money”

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Posted 3 years ago

“Good quality product at a reasonable price. Would recommend.”

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Posted 3 years ago

“I bought these to replace my old easy b slippers size 8 which were super comfortable and just right, velcro becoming a little old. The new replacements are slightly smaller and hit the end of my toes. Also velcro straps are narrower and non-attached from the sole to the top, the previous was attached to the slipper right up the side, I am not wide-fitting but need this supportive style for my badly fallen arches. I'm assuming the straps now are designed for ladies with wide swollen feet but I'm finding them a nuisance and can't fasten up as securely as before. I fully appreciate that for ladies with wider swollen feet, they may be perfect.”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for the review and I am sorry to hear that the item has not fit, as you had expected. We do find that all brands can vary slightly with their fittings and I can only apologise for any inconvenience caused. This is specified as being a wide-fitting pair and designed to fit wider feet, you are welcome to return the pair to us for a refund if they are unworn or please contact our customer services department and our very knowledgeable staff may be able to suggest a possible solution to make them fit as desired. Once again, please accept my sincerest apologies. Kindest Regards, Sonal.

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent service. My order arrived very quickly in perfect conversation.”

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Posted 3 years ago

Shuperb is rated 4.7 based on 17,702 reviews