Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,702 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,702 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was not as advertised and was exactly what we had not wanted (an orange strap). The product in the picture and the product that arrives should be exact. This was false advertising”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for the review and I am sorry to hear you have received a different pair from your order, we will be more than happy to look into and rectify this for you. Please can you kindly contact our Customer Services department via email at cs@shuperb.co.uk and we will be more than happy to investigate. Please accept my apologies for the inconvenience caused and we look forward to hearing from you. Kindest Regards, Sonal.

Posted 3 years ago

“Great service and good price”

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Posted 3 years ago

“I spoke to a young lady (Shona?) in customer services and she was really helpful with placing my order. Really impressed with the prices on offer and returns service (for just £1) which I think gives you the confidence to order.”

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Posted 3 years ago

“I bought these to replace a pair I had . The exact same style and fit. There perfect and very comfortable.”

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Posted 3 years ago

“Excellent value good fit and nice quality”

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Posted 3 years ago

“Good service, thank you, 😊👍”

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Posted 3 years ago

“No problem returning an unsuitable item”

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Posted 3 years ago

“Great shoes & very swift delivery, totally recommend.”

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Posted 3 years ago

“They look lovely, sadly far too tight for me returning them!”

Helpful Report

Posted 3 years ago

Dear Customer, Thank you for the review and I am sorry to hear that the item has not fit, as you had expected. We do find that all brands can vary slightly with their fittings and I can only apologise for any inconvenience caused. You are welcome to return the pair to us for a refund and once again, my sincerest apologies. Please do let us know if you need any further assistance. Kindest Regards, Sonal.

Posted 3 years ago

“Quick delivery excellent items. Very very pleased with the whole service. Will definitely again”

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Posted 3 years ago

“Wife very happy with her purchase and at a great price! Delivery was spot on as well .. all round a good purchase,Transaction and delivery 👍”

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Posted 3 years ago

“Love both pairs of boots which I ordered online and came fast great company to work with would order from these again👍”

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Posted 3 years ago

“Excellent quality, well fitting shoes. Delivery as promised - on time and we’ll packaged. Very pleased with all purchases. Thank you.”

Helpful Report

Posted 3 years ago

“Are there any other colours in this range of ladies leather slip-on sandals apart from blue?”

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Posted 3 years ago

“Lovely crocs with the pattern. True to size but crocs can be quite wide fitting”

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Posted 3 years ago

“Excellent product which arrived on time. Many thanks”

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Posted 3 years ago

“Fast efficient service, good info on delivery. Recommend”

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Posted 3 years ago

“Shoes as described kept me informed all the way through from purchase, to delivery”

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Posted 3 years ago

“Great boots”

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Posted 3 years ago

“Easy site for me to use. Grand lovely product. P&P 👍. Would yes again & recommend”

Helpful Report

Posted 3 years ago

Shuperb is rated 4.7 based on 17,702 reviews