Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent experience good prices and fast delivery”

Helpful Report

Posted 4 years ago

“Just as shown on web site & delivered swiftly.”

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Posted 4 years ago

“Nice looking comfortable ankle boots”

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Posted 4 years ago

“I’m sure Shuperb is a fantastic company to deal with, if you reside in the UK. They use a website that detects your country, and converts their prices to The currency of your country. The site I saw had the pretence of a Canadian website, including everything in Canadian prices. Shipping, duties, taxes and most importantly DHL’s “Handling Fees” pushed the cost of the shoes considerably higher than purchasing the same shoes here. Any other site I’ve used outlined the extra costs or included the costs In the final total, Shuperb did not. Lesson learned, I won’t be ordering from Shuperb again.”

Helpful Report

Posted 4 years ago

Dear Gary, Thank you for your review. I am sorry to hear that you've not had the best experience with the import and handling costs of the purchase. Unfortunately, we're not able to provide an estimate for customs duties when the order is placed, nor can we collect those duties at the point of order on your government's behalf. We always recommend double-checking your country's import laws and applicable taxes and duties before ordering from an international seller. Once again I can only apologise for any confusion or inconvenience caused. Kind regards, James.

Posted 4 years ago

“This is the second pair of Josef Seibel Steffi boots that I have ordered from Shuperb and I am very pleased. The price was good and the boots arrived very quickly.,”

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Posted 4 years ago

“Just love these ankle wellies. Good quality and shape. True to size. Love em”

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Posted 4 years ago

“Excellent service - great price and speedy delivery.”

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Posted 4 years ago

“Great service and products”

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Posted 4 years ago

“Quick delivery,fair price,boots are excellent( but that's down to Rieker).”

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Posted 4 years ago

“Sadly way to long and wide! Returned the next day, still no refund!”

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Posted 4 years ago

Dear Customer, Thank you for the review, we have received the return and are currently processing your refund. We will do this as quickly as possible and confirm via email when it is complete. We do appreciate your patience at this busy time and I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Sorted it all out eventually but a bit of a faff. I ordered my boots on Amazon but was sent the wrong size. So I returned them and initially asked for a refund and said I would reorder. I then discovered they had increased the price on Amazon by £8 so requested a replacement instead. I never got this, just the refund. But looking on Mud Dogs own site I found the boots to be the original price so I reordered from there. I got them eventually but with no help from anyone following their original mistake.”

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Posted 4 years ago

“Quick delivery and really great product. Thanks”

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Posted 4 years ago

“Everything went smooth and fast. Thanks.”

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Posted 4 years ago

“Easy to use great delivery service. Would recommend.”

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Posted 4 years ago

“These were ordered for my eldest grandson who is just turned 21. He loves clothes and footwear from the 60s and 70s. I got find out he'd been looking at these and they will be his Christmas box. They are a great price and am sure he will love them. I had a similar pair in the late 60s and thought they were brilliant.”

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Posted 4 years ago

“Great service great choice fast delivery ty”

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Posted 4 years ago

“I was very impressed the ease of buying of the beautiful Hush Puppy Boots . The quick delivery and all round excellent quality. Thank you”

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Posted 4 years ago

“Great service, super quick delivery and the slippers are the best!”

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Posted 4 years ago

“Very easy to order and I was pleased to have option of buying return stamp for just a pound. Shoes were lovely.”

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Posted 4 years ago

“Never bought from them before costomer services not very helpful”

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Posted 4 years ago

Dear Customer, Thank you for the review and I am sorry to hear this. We pride ourselves on providing a high level of Customer Service and will be more than happy to help in any way we can. Please kindly contact us via telephone or email regarding your query so we can resolve this for you promptly. Kindest Regards, Sonal

Posted 4 years ago

Shuperb is rated 4.7 based on 17,701 reviews