Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“See comments below on the question of size”

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Posted 4 years ago

“Very quick delivery my child loves his hunters wellies!”

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Posted 4 years ago

“Lovely boots, and quick delivery. Would definitely recommend.”

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Posted 4 years ago

“Fab boots. Warm and cosy. Fit true to size.”

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Posted 4 years ago

“Easy to order. Arrived in reasonable time after order. Would definitely use again”

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Posted 4 years ago

“No return label, have to pay for shipping costs from Switzerland to UK myself, which is an absolute joke.”

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Posted 4 years ago

Dear Timo, Thank you for the review and I am sorry to hear you are displeased. We do clarify in the Terms & Conditions that returns are not free and we do request for the customer to agree to these terms before placing an order. We disclose all the information needed so our customers are aware of how the process works and can make an informed decision before ordering with us. I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Amazing slippers, Hubby loves them quote "comfortable" and a non-slip sole. Look good too.”

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Posted 4 years ago

“Great service,& a fast delivery so am very happy & will certainly order with you again . A++++”

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Posted 4 years ago

“Love the boots and colour was looking to buy other colour but out of stock but very happy with what I bought thanx superb”

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Posted 4 years ago

“Arrived in good packaging and perfect wrapping. Sadly too small. Sent back and hoping the next size will arrive as I couldn't contact the seller! I followed the Royal Mail return process.”

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Posted 4 years ago

“Good service arrived on time and as described”

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Posted 4 years ago

“Good company to deal with, keen prices and prompt delivery. My wife loves the shoes and she is very happy.”

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Posted 4 years ago

“The mud dogs fitted me fine but I couldn't get them off, too tight. I have returned them unfortunately, please can I have a refund asap. Diane Vincent”

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Posted 4 years ago

Dear Diane, Thank you for the review and I am sorry to hear the pair did not fit as expected. We have received the return and this has been refunded for you. Please accept my sincerest apologies for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Excellent service, although I didn't need reminding that I was contributing toward the purchase of a house.”

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Posted 4 years ago

“Fit flops Wellies so comfy and I’m a usual Short Hunter welly wearer. Recc through @doesmybumlookbigat40 Courtesy of Kat Falmer 👌🙏🏻🥰”

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Posted 4 years ago

“Order arrived promptly, well packaged. Happy with the service from order to delivery. Would recommend.”

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Posted 4 years ago

“Great fit and comfortable. The colour was really nice.”

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Posted 4 years ago

“Very disappointed they were too narrow”

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Posted 4 years ago

Dear Michael, Thank you for the review and I am sorry to hear the pair did not fit as expected. We have received the return and are currently processing your refund. We will do this as quickly as possible and confirm via email when it is complete. We do appreciate your patience at this busy time and I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“Excellent service,easy to order,prompt delivery and good quality goods.I shall certainly use the company again and recommend to friends.”

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Posted 4 years ago

“I give 5* for my ankle wellie boots. I love them. I bought them mostly for when we take our dog to the woods where it’s extremely muddy, and I didn’t want to ruin my walking boots. They are just what I wanted. They are also true to size. Thank you Shuperb.”

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Posted 4 years ago

Shuperb is rated 4.7 based on 17,701 reviews