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Signs On The Cheap Reviews

4.5 Rating 120,583 Reviews
87 %
of reviewers recommend Signs On The Cheap
4.5
Based on 120,583 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Signs On The Cheap Reviews
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Phone:

1-866-661-9239

Email:

service@signsonthecheap.com

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Tried several times to change the background color, but was not able. Not getting what I really wanted despite the high price.
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Posted 5 years ago
NOT HAPPY THE GRAPHICS WERE PIXELATED AND THEN ONCE I RAN A STAKE UP INTO THEM THE COLOR SPLIT FROM THE SIGNS... NOT HAPPY OR IMPRESSED
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Posted 5 years ago
Print was a little blury and i would have liked the roofing & exteriors to have been a little bigger. the last time i used you very nice crisp print..not as good as last time
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Posted 5 years ago
You're expedite shipping price is a joke. $103 for 2 day shipping is offensive. I also didn't find any signs available for .90 cents. FALSE ADVERTISEMENT
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Posted 5 years ago
Your page to pay doesnt load and your customer service chat times out
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Posted 5 years ago
very slow when adding more then 8 things t the cart
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Posted 5 years ago
WHY IS ONE SIGN $6.96 AND TWO SIGNS ARE $9.11 EACH. DOESN'T MAKE SENSE.
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Posted 5 years ago
Shipping is wayyyy tooo expensive.
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Posted 5 years ago
site kept raising price even after not making changes on proof! also was offfered FREE upgrade for RUSH shipping, then when I went back to double check my proof and returned to checkout the FREE UPGRADE for RUSH shipping was no longer there and I had to pay $22 for an even later date instead of the free RUSH upgrde which cost me 10 more dollars. Bait and switch.....not happy...
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Posted 5 years ago
slow
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Posted 5 years ago
I was a little disappointed. My friend ordered the exact same sign a few hours before I did, and hers was way cheaper, the shipping was cheaper, and hers said it will be delivered way before mine. Just curious how me ordering a few hours after her caused such a discrepancy in price. Holly Melton order number 77500150
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Posted 5 years ago
Your site would not let me process with my debit card, it kept saying that my information was wrong...we tried 8 times!!!! I had other people in the family try! It was super frustrating. Finally, I decided to just use my PayPal and it went through right away. (Hopefully we won't get charged 8 times!)So please check your information stuff. Thank you. We will let you know how we liked our sign. Very excited to get it for my senior.
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Posted 5 years ago
c bad checkout
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Posted 5 years ago
I am unable to tell if my order includes stakes. There was no summary with detailed info at checkout. Bummer. Also thought it included shipping. Again, not too clear.
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Posted 5 years ago
BILLING WAS NOT CORRECT IT WOULD NOT LET ME GO BACK AND ADD WIRE STAKES
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Posted 5 years ago
Kind of pricey for a "sale"
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Posted 5 years ago
Design and ordering was great experience. HOWEVER, shipping is a problem. I placed an initial order for 14 signs (24x36) with beefy stakes on 4/18/20. 14 signs were shipped but only 24 stakes were delivered on 4/24/20 and there should have been 28 stakes. (2 each needed for sign). Spoke with customer service (Devin) on 4/24 who apologized and said next day air they would be shipped. Next day no invoice showing order was shipped. So I called again and spoke with Andrea (4/25/20) who said next day air could not be accomplished and I'd wait a week for the stakes. Fine, I waited a week. What happened? Only one pair of stakes sets arrived (5/5/20) and the invoice by email clearly showed quantity of 2 beefy stakes sets (2 each) were to be delivered. I find this disgraceful. Not sure what happened in their shipping and production department but clearly someone is unable to properly package the quantity ordered. The stakes should be the easiest part to package and ship. Clearly not. Called again and spoke with Mario on 5/5/20 who was as nice as the other representatives. However, next day needed to speak with Andrew (5/6/20) due to once again, no confirmation on shipping of these stakes--learned the stakes were once again NOT sent out-the quality team denied the claim--seriously??? same night spoke with Andrew (which is rep #5)to learn order was placed wrong as accessories cannot be shipped overnight--if I never called to check on this no one was letting me know! This has become absurd waiting for stakes. Now--as per Andrew another order is placed for ground shipping as I wait another 5-7 days to get them. Called again on 5/7 --spoke now with Roger. Roger said he would email updates. Follow up on 5/8--spoke with Chelsea as still no email showing confirmation of shipping was received. She proceeded to say that the order did not go in until yesterday after 4p.m. for shipping to go out today. As you can see previously, what happened to the other reps I have spoken to in days prior? WHY was this order for the remaining stakes that should have been received weeks ago delayed SO MANY TIMES? ALL reps have been great but the communication with getting the order to shipping is so poor. This entire process has been unbelievably frustrating. Complete incompetence on part of shipping plant!!! Poor communication! Too many phone calls later--they should have done right and overnighted the stakes from the initial order--but wait apparently that is not allowed! No one else sells beefy wire stakes either--not Home Depot or Lowes (they only sell H brackets and I have the 24x36 large sign that is not suited for an H bracket!) So that means waiting the mercy of Signs on the Cheap to eventually send out the beefy wire stakes. Despite the pandemic, they do have signs going out--why the delay in stakes for an order placed 4 weeks prior makes me lose credibility in the company. My final set of stakes FINALLY arrived on 5/13/20. The BEST rep I spoke with is Roger--he maintained contact through email and seemed to care the most that a customer went through so many weeks with so much frustration. Signs on the Cheap makes beautiful signs but just know you may not be able to place them outside if the amount of stakes needed are not included with your order.
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Posted 5 years ago
shipping is too expensive
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Posted 5 years ago
k
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Posted 5 years ago
I had a price quote of 77.77 in the morning. Talked with my administrator in the afternoon and got the go ahead to order. My project was not saved even after receiving an email on it. I had to go back and recreate the signs and it gave me a more expensive price. This was all done within the same day. If I realized how much shipping and handling would be, I would not have ordered. But after designing the sign twice, I just did it. Next time, I will buy local.
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Posted 5 years ago
Signs On The Cheap is rated 4.5 based on 120,583 reviews