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Silipint Reviews

4.8 Rating 480 Reviews
95 %
of reviewers recommend Silipint
4.8
Based on 480 reviews
Shipping & Delivery
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Postal Service
Customer Service
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Email, Telephone, Live Chat
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Phone:

866-935-4831

Email:

silipintmarketing@gmail.com

Location:

1001 SW Emkay Drive, Suite 120,
Bend
Oregon
97702

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Anonymous
Anonymous  // 01/01/2019
I love Silipint but this misses the mark in 2 ways. I'm elderly, weak and have severe arthritis in my hands. To get the lid off I pretty much pinned it between my knees and used both hands and when it finally came off the bottle and the lid went flying. There is no way I'm going to fight with something like that and I can't imagine trying to refill it with their being liquid still in it. My second issue is the design of the lid. Silicone is prone to mold and you have to be meticulous about cleaning it. The way the lid is designed there is no way to adequately clean the spout because the is all one piece and there is a large square of silicone over the spout opening.
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I wouldn’t buy a mystery box again, $70 lesson learned. I bought 2 and it was 90% lids and straws literally just loose thrown in. In 1 box I got 17 straws and the other 11 (a few were tucked in cups so didn’t count those these were just the loose straws). I got a few cups in each all random no matching and a shot glass in each but was extremely underwhelmed. I only have food storage containers and bowls from them which I LOVE and was hoping for at least 1 “good” item per box fully expecting past season/sale items but I got a cup or 2 that am positive was some custom orders that were returned. I have 10+ lids for cups I don’t have since most of the cups I got came with a lid too. Don’t waste your money and just buy things you want with a discount code. Out of the boxes I will be keeping some straws, and a few cups but everything else will be given away to family or donated. Of course the products are good quality like all silipint but 100% not worth it. I wish I had only ordered one so it wasn’t such an expensive lesson. I guess if I had tons of cups from them already then a bunch of extra lids/straws would be nice but I don’t. This was 100% my mistake for ordering these mystery boxes and not their fault for just trying to get rid of stuff and still make money. I will still order stuff from them, I already placed a Black Friday sale order of more containers in aurora because they are so pretty even after these boxes.
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Bought one at my favorite micro brewery, the cup is a great idea but man it has a terrible smell and ruins the taste of my beer
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I am so disappointed in this company’s customer service. I have tried to reach out to the sales rep by the name of “Oz” and was great getting my logo done ( which I already had it file ready for him🤦🏼‍♀️ but, when I called back after seeing the proof to place the order he never answered the phone for 3 solid weeks. When I sent a text... he responds text me and still never answers. This is ridiculous! Called someone else named Mike from customer service and left a message and he nor Katie never returned my call from leaving those two 4 messages plus the million I have left OZ. Needless to say they have the LOGO proof ready and won’t take an order. NOT worth the headache. 🤷‍♀️👎🏻 Don’t waste your time and Energy with these people.
Helpful Report
I have been trying to order for about a month now and still no order. I got transferred to someone named OZ. He responded once and then left me hanging. My tournament is 2 weeks away and I still have no order. Horrible customer service.
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I made several purchases of Silipint products. I received a bowl with a 'dirty mark' embedded in the center. I also received 16 oz glass in what is their Hippy Hops line, ("supposedly" a multi-colored, swirly variegated pattern, but mine just looked like a smudgy mess that I was not happy with, so I called and asked the company if I could exchange those. I felt I received 'defects'. My phone call would not be resolved at that time, but rather, I was piped to the voicemail of the President/CEO and left a mssg. Well, first off, the the Co President(?) Alex would not return my call, but instead sent me an email, to which I fully outlined the problems, and asked for an exchange (on those unused items). He replies with all this defensive, righteous, narcissistic B.S basically treating me like I am fully ignorant and blind, and asking for photos, etc. I could tell I was just wasting my time and in the end it would just be an exercise in futility. Additionally, Right after my 1st purchase, I was asked to write review in exchange for a good percentage off a next order, which I did, then come to find out the coupon code (which I had to call in about because the one first issued didnt work!) the one verbally given to me as a replacement only worked for 'some' items, not for others that I wanted to purchase. I do NOT think this is a company that cares about full customer satisfaction (though they claim to be on their website), and my own customer experience was only met with disrespect and un-resolve! I think this co is shameful.
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My order was not properly fulfilled. The 'free' straws were not packed. I ordered two bowls and only received one. Nobody answers the phone or responds to emails. Too bad because I think the product is great. I was thinking this could be a great product for some friends ' store here in Colorado ski country. Just a total joke of an operation - in my opinion.
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The cup is nice but I have recieved six emails after the purchase asking me for a review. So here is the well-deserved one-star review. What an excellent way to turn off and lose forever what would have been a repeat customer!
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Silipint is rated 4.8 based on 480 reviews